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Beoordeeld met 5 van de 5 sterren

Communication is smooth, problems are solved very quickly, the teachers are all very responsible, a great school! If any friends want to study, I would recommend this school!

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Cancelled the course within 48 hours and they wouldn’t refund the money and described it as an enrollment Fee. Spoke to so many staff that were saying yes a refund was due and then to be told no. Do n... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Did train the trainer online . Can’t say enough good things about this course . Especially my tutor Lorraine Walsh she was exceptional. Clear, helpful and brilliantly patient. At times the course seem... Toon meer

Beoordeeld met 5 van de 5 sterren

I am currently studying the Health Care Support Pre-Nursing course at The Open College and I am really enjoying it so far. The online lessons are easy to follow and fit perfectly around everyday lif... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Onderwijsinstelling
  2. Coachingcentrum

Informatie afkomstig van verschillende externe bronnen

The Open College is Ireland's largest provider of Distance Learning Courses accredited by QQI. Open all year round, we deliver industry leading flexible part-time programmes and education choices utilising a variety of delivery methods that include Distance Learning, eLearning & Attendance Learning and provide these QQI courses at market leading prices with courses starting from only €229! We are fully accredited and approved to offer awards which are part of the Irish National Framework of Qualifications, which is overseen by the Irish Department of Education. The QQI qualifications you can achieve through The Open College are recognised by employers both nationally and internationally.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

125 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Supportive Learning

Open College are extremely helpful to offer advice & support throughout your learning. The course materials are informative and relevant. Anytime I needed to contact Open College they were more than willing to listen, assist and support solution.

15 augustus 2024
Review zonder uitnodiging
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Antwoord van The Open College

Hello Caroline, Thank you for your review, it is great to hear that our Student services teams and tutors are delivering a quality service for our students. With Kind Regards, The Open College Team

Beoordeeld met 5 van de 5 sterren

The response was very swift

The response was very swift. I couldn’t have hoped for the waiting time to be so short. I was really impressed.

29 juli 2024
Review zonder uitnodiging
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Antwoord van The Open College

Thank you for your review, it is great to hear that our Student services teams are delivering for our students. With Kind Regards, The Open College Team

Beoordeeld met 5 van de 5 sterren

The Open College is a great citadel of…

The Open College is a great citadel of learning. The administrative staff' are excellent and efficient when it comes to dealing with queries. Anne Sandford is exceptional. I would recommend The Open College to those looking to excel in their chosen fields/careers.

15 juli 2024
Review zonder uitnodiging
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Antwoord van The Open College

Hello Ade, Thank you for your review, it is great to hear and we have passed on your kind feedback to Anne. With Kind Regards, The Open College Team

Beoordeeld met 5 van de 5 sterren

Great crowd

Great crowd, simple to navigate through the course and easy to use their online learning system. Great thanks to Joe. Any issue Joe is here to help and sort things our ASAP.
WOULD RECOMMEND IT TO EVERYONE WHO ARE LOOKING FOR ONLINE LEARNING.BEST EVER

17 juni 2024
Review zonder uitnodiging
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Antwoord van The Open College

Hello Goran, Thank you for your review and recommendation, it is great to get this feedback and we have passed on your kind feedback to Joe. With Kind Regards, The Open College Team

Beoordeeld met 5 van de 5 sterren

Train the Trainer Course (QQI Level 6)

I've just completed The Open College, Train the Trainer Course (QQI Level 6) Online and cannot recommend it highly enough. I learnt a lot over the course of eight weeks. I'd highly recommend the course to anyone who is looking to become a Certified Trainer or who wants to learn more about Training Delivery and Evaluation. The tutor Lorraine is extremely knowledgeable in her field. Lorraine's weekly sessions were extremely beneficial and enjoyable. I would recommend this course and The Open College to anyone.

6 juni 2024
Review zonder uitnodiging
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Antwoord van The Open College

Hello Ciara. Thank you for the glowing feedback for our QQI Train the Trainer course and of our super tutor Lorraine, it is greatly appreciated. We have passed on the feedback to Lorraine and all involved. Wishing you the very best on your future training, from everyone at The Open College.

Beoordeeld met 5 van de 5 sterren

Health and Social Care Course

Health and Social Care Course
Great course. 3 years absolutely fly!!
Thanks so much to Louise,Elena and Laura for all yer help throughout i wouldnt have got through the course without yer guidance

20 mei 2024
Review zonder uitnodiging
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Antwoord van The Open College

Thank you for the feedback Laura, it is great to get the recognition and it has been passed on to all involved. Well done on completing your 3 year degree and we will you well on your future endeavours. With Kind Regards, The Open College.

Beoordeeld met 1 van de 5 sterren

very little support

very little support, Tutor not helpful. trying to get refund

Do not use this website.

23 april 2024
Review zonder uitnodiging
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Antwoord van The Open College

Hello and thank you for the feedback. You have left this review on the wrong page. We do not offer courses in Singapore where your review came from nor have ever had a student named Martin Law nor have any cancellation requests or refund request from a Martin Law.

We have sent you a request for further information which you have not replied too so you have either selected the wrong business or this is a fake review.

We have brought this to the attention of Trustpilot.

With Kind Regards. The Open College - Ireland.

Beoordeeld met 5 van de 5 sterren

Wonderful Experience

The communication was perfect, whenever I needed any assistance in my assignments my tutor was extremely responsive. The course itself was intriguing and I really enjoyed being able to work at my own pace.
Highly recommend

28 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Useless Money Racket

Poor Tutor , Irrelevant material , Assignments must be a minimum of 500 words from a one sentence Requirement . Feedback Absolutely awful from tutors . Take to long to respond to emails . Basically a money racket unless your doing really low level stuff . Better off paying the money to an established Educator & Not money grabbers looking for an extra few euro in resubmission fees. Watch The Reply we have no record of yous Blah Blah - Spoofers

13 december 2023
Review zonder uitnodiging
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Antwoord van The Open College

Dear Aaron, We have repeatidly reqested additional information on your review and details of your student account as we do not have a record of you as a student with us. Due to the failure to reply to our requests and the fact your review pin is in the UK we deem that this is not a review for The Open College and could be for UK Open College network to which are nothing to do with us at The Open College in Ireland or it is a malious fake review. If you feel it is neither then please supply additional information to us or Trustpilot. With Kiind Regards, The Open College Team.

Edit 12/04/2024: Since you altered your review on 10/04/2024 with your last line but still provided no additional details of who you actually are, we are still unable to assist. The review in our eyes is a "spoof" and again not factual or real nor student related for The Open College Ireland.

Beoordeeld met 5 van de 5 sterren

Life Changing.

In 2009 I was made redundant after spending ten year's in a team leader role in a major manufacturing company where on a daily basis I worked with different team sizes of between six and forty two people and loved every minute of it. I had departed school at fifteen year's of age after my Mother Died with very little education other than the knowledge and experience that I had gained from minding my Mam from the age of nine.I began volunteering with the Special Olympics and also joined a local Fas scheme.I enjoyed these so much that I decided to register for a course in Intellectual Disabilities with The Open College in 2010. This was a very frightening experience for me considering that I was fifty year's old and returning to education which was also now computerised and online.The Open College could not have been more helpful or understanding the online tutors and mentors were amazing and helped me every step of the way.
Our Internet is poor because we live in the middle of nowhere and when I asked if they could post me the exam material in hardback format aswell as email, they had no problem with this.
I personally found this very helpful as I could put it in a folder, study it, highlight the main points and then handwrite my assignments which could be typed up at a later stage.
After completing the Intellectual Disability module I was over the Moon not realising that I needed a Major Award to regain employment.I now had a decision to make I could sit back and complain that I tried or I could convince myself to drive on and to try harder. Thankfully I chose the latter.
After a significant time lapse I contacted the Open College again and explained my mistake they fully understood and they also stood over the fact that I had previously paid a registration fee and that if I decided to continue that the registration fee would not be applied a second time which I was very grateful for.
Since I completed my Health Care Major Award with The Open College in 2013 I have had the Amazing opportunity of working with children with severe and profound health issues, children and adults with special needs, elderly people and also over thirty cases of palliative care. The Open College and it's online mentor's ,tutors and administration staff gave me the opportunity to change my life and the live's of those that I care for on a daily basis. I cannot recommend The Open College highly enough.
Do I have any regret's ? The only regret that I have is that I did not continue and complete a Degree which would have allowed me to convince, coach and train other's into achieving what I did. Thank You.

26 januari 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Poor Platform and really Educational Service

Really poor platform and really poor service. Never received my result after waiting for a couple of weeks. The terms and conditions only appear to apply to the student not the college.

9 september 2023
Review zonder uitnodiging
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Antwoord van The Open College

Hello Shane,

We're truly sorry to hear about the challenges you faced with our platform and the dissatisfaction you experienced with our service. It is not a common complaint and opposite of other reviews in most cases but your feedback is invaluable to us and we're committed to investigating this issue to enhance our service where we can.

Regarding your concerns about the service and the feedback you provided, we would like to mention that our Results Department received your email on Friday, January 12th, the same day you posted your review, and responded to you first thing on Monday morning, January 15th, with a promise to follow up on your query. By Tuesday, January 16th, they had processed and issued your results.

We understand there is an expected timeframe for the issuance of provisional results. However, your case coincided with the Christmas and New Year holiday period, leading to an unavoidable delay due to the college closure and our tutors' absence during the Christmas and New Year break. We sincerely apologise for this additional wait, although it was beyond our control.

We are pleased to inform you that, having received your results, you are now progressing towards your final QQI certification. While we value your feedback, we do feel the feedback might be overly critical especially considering you were replied to promptly and have successfully completed the programme with us and are on your way to receiving your QQI award.

Should you need any further assistance, please feel free to reach out to us at any time.

Warm regards,
The Open College Team

Beoordeeld met 1 van de 5 sterren

Applied for a course but after 5 days I…

Applied for a course but after 5 days I couldn't find work placement so due to the cancellation policy, I decided to cancel my application and requested a refund in guidelines within the cancellation policy. I've been waiting nearly 3 weeks for a refund and the refund will not be in full as they charge you €150 for registration fee. Also when I was applying and cancelling my application I had to fill out questions such as provide summary of my education, skills, previous work exp etc along with proof of qualifications and when I was cancelling my application they needed to know why I was cancelling my application. Felt like I was applying for a job and not a course with all the questions they wanted answered and proof provided. Would not recommend this college to anyone. Very disappointed

23 november 2023
Review zonder uitnodiging
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Antwoord van The Open College

Dear Megan,

Thank you for your feedback. We strive for fairness and transparency in all we do so we would like to ensure that what you have noted is factually correct. In reply to your points:

1. You enrolled on the course and accepted the Terms and Conditions when you completed your final enrolment. This includes and clearly notes the refund policies of the College.

2. The application process requires next steps where students have to complete what is called a Personal Learning Profile form. This is to ensure that the person enrolling can satisfy the entry requirements that are clearly noted on the Course description page from where you enrolled. You were not applying for a job rather notifying us that you had in place what was needed to complete the course successfully.

It would be unethical and unfair of us to allow anyone and everyone on courses that may not be able to complete them and in doing so would be setting people up to fail. If those requirements requested offended you then this was something that is out of our control.

3. You were set up as a student and administrative tasks took place from the moment you enrolled.

4. The cancellation process does not ask for your qualifications again for which you noted above it did. Reasons are requested for the cancellation which is normal practice.

5. Your reasoning for the cancellation was that you wished to consider a Healthcare Assistant role instead of a Medical Secretary.

6. We offered you the option to transfer to our QQI Healthcare Assistant programmes with no loss of fees or any additional administrative charges. You rejected this.

The option to transfer is still available to you, so if you change your mind, please let us know.

Beoordeeld met 5 van de 5 sterren

I completed a QQ1 In care support…

I completed a QQ1 In care support worker and it was brilliant, tutors amazing great feed back and really quick getting results I acheived all distinction except for one module I passed which was my own fault just hadn't done online exam before and messed that up but I would highly recommend this college I just wish my level 6 course was on there college because my next course unfortunately in a different college was nk comparison to the them.Thk you open college and all the great tutors.i done my course in 2021.Thks Louise Murphy.

7 november 2022
Review zonder uitnodiging
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Antwoord van The Open College

Thank you Louise for all the feedback. It is great to hear and most welcome. We will pass on all the feedback to all the team. Wishing you all the best on your future endeavours, from everyone at The Open College.

Beoordeeld met 5 van de 5 sterren

ECCE Major Award in Montessori

ECCE Major Award in Montessori

I have just submitted my last assignment which should have been submitted end of august. I just want to thank the Open College, and my lectures Lorraine Walsh and Siobhan Browne for being so patient and helpful in one of the hardest years of my life.. Thank you for giving me the confidence for sticking it out even when I wanted to give up.
Thank you :)

21 september 2023
Review zonder uitnodiging
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Antwoord van The Open College

Thank you Rachel for all the feedback and congratulations on the completion of your final Major Award. We will pass on all the feedback to all the team especially Lorraine & Siobhan. Wishing you all the best on your future endeavours, from everyone at The Open College.

Beoordeeld met 5 van de 5 sterren

I have recently finished my level 6…

I have recently finished my level 6 early childhood care and education qualification online. My experience with this college over the last period of time has been nothing but amazing, they are so understanding and supportive towards you no matter what the situation may be. I also would like to thank joe for been so understanding and helpful when I fell behind on my course due to personal circumstances, he was always reassuring me and helped me reach my goal of completing the course. I could not recommend this college more to do online courses as I completed my level 5&6 with them online, and they have been nothing but amazing. I look forward to going onto further my studies with this college in the future.
Thanks again to joe and everyone in the open college for your help and support

15 september 2023
Review zonder uitnodiging
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Antwoord van The Open College

Thank you Gemma. We really do love getting this feedback and congratulations on the completion of your ECCE Major Awards. It was a pleasure having you as a student over the last number of years. We will pass on the feedback to all the teams. Wishing you all the best on your future endeavours, from everyone at The Open College.

Beoordeeld met 5 van de 5 sterren

Past student

I just completed a course with the open college. It was very easy and enjoyable. I had a dedicated tutor that I could email for support, and a helpline that I could phone. It was very professional, easy to follow, and I felt fully supported. I would highly recommend to anyone who needs flexible study options.

3 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Business management module

The latest module I completed was business management. Although I have done several others, this particular module and tutor were excellent. The content was very well laid out, clear and concise, and very informative. Communication with the tutor was a breeze, and feedback from my draft assignments came back to me far quicker than I expected. Overall, this was a very positive experience for me and has given me the confidence to continue with my studies.

15 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Train the trainer 5 stars …

I recently completed the train the trainer award and found it to be Exactly as described , distance learning. This means you have to be self motivated and be able to set aside time within those 8 weeks to complete the assignments .
Be accountable to yourself.

I purposely looked for a course like this as I have two jobs and a small child I did not have time to attend a course in person.
If you feel you need the added learning experience of a classroom then look for that, as I’ve read some of the past reviews and I can’t help but wonder what they expected !
I completed the course in 4 weeks regardless of my other commitments and experience was made all the better for meeting the outstanding tutor Lorraine Walsh . Lorraine is so knowledgeable and passionate and really cares about her students . She runs drop ins so students can ask for guidance and this was invaluable.
I thoroughly enjoyed the course and don’t mind waiting on certification ( as I see it can be an issue ) as my employer was happy enough to see my provisional results !

I wound absolutely recommend the open college and Lorraine Walsh’s courses in particular !

14 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I'm currently doing my Level 6 Major…

I'm currently doing my Level 6 Major Childcare award in early childhood and eductaion i am nearly finished and OMG the Open College have been more then helpfull and supportive ,friendly and more .I find them very good they really help you as much as they can and so friendly and if stuck they really do their best They always reply back and if need extra time etc they are brilliant and accommodate you as much as they can . All the staff are brilliant and friendly .tutors are lovely .My Communication module OMG i was literally a bag of nerves with stress over it but my Tutur Lorraine Walsh was absolutely 💯% flipping amazing with the help and support and the online lesson sessions are so fun and put you at ease can't miss them .she cares so much and so dedicated and be lost completely without the help .Lorraine gives you so much advice and help and enthusiasm and she answers any question you ask. She makes you feel better bout what your doing and takes away the stress and Lorraine literally gave me the confidence and strength in doing the communication module and completing the rest of them . Honestly didn't think i could do it but she helped me and I found it 10 time easier with her friendly personality she is a absolute legend and I truly appreciate all she does and did and she just makes everyone feel at ease .A Asset to the college .but I am Really 100 % glad I'm doing my Level 6 with the Open College and Highly recommend to anyone doing a course online. 5 stars and more . Even the layout and login and all the modules presented so good and all the staff .admin etc are truly all supportive and so quick at replying and friendly . All the tutors off each module etc are so skilled and helpfull/ friendly . I truly am thankfull and appreciate all they do and did and seriously the Open College and the courses definitely recommend 👌 😊😀 💯%

11 augustus 2023
Review zonder uitnodiging

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