I have ongoing symptoms of UTI and even if my GP requested urine "culture" test, the lab only had done basic cell test. I needed to know the cause of my symptom so came across The STI Clinic's culture... Toon meer
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Lees wat reviewers zeggen
No answers from the GP to explain recurrent pelvic pain despite a full panel being done. Organised my own through STI clinic, only to establish I had Ureaplasma Parvum, which the GP’s “full panel” h... Toon meer
Received the blood test kit in the post next day, unfortunately had a nightmare trying to obtain a sample. I’m unsure how anyone would be able to fill the whole vial from a pin pric(k) in your fing... Toon meer
Bedrijf heeft geantwoord
Really prompt results! Also great customer service on the phone lines! No judgement, just very professional and friendly customer care. Medication dispatched quickly! And common sense used throughout... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We provide access to affordable private sexual health screening through one of the UK's leading pathology laboratories. We are able to offer patients access to treatment following a positive test result. All treatments are sent by overnight delivery by our registered partner pharmacy.
Geschreven door het bedrijf
Contactgegevens
Verenigd Koninkrijk
- customerservice@thesticlinic.com
- www.thesticlinic.com
4,8
Uitstekend
1K reviews
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Excellent service and very caring…
Excellent service and very caring staff. The team was responsive, professional, and extremely helpful throughout the process. I had an issue where my parcel was not received by the lab, but they followed up immediately and resolved the problem very quickly. Their communication and support made everything stress-free. Highly recommend this STI clinic for their efficiency and client care.
21 januari 2026
Review zonder uitnodiging
Great service
I have used the STI clinic a few times for ureaplasma tests. The tests are quick to arrive in post and are always reported on within 48 hours of receipt.
11 december 2025
Really prompt and easy to use service
Really prompt and easy to use service. Not cheap, but clear info for each test and it's purpose.
22 oktober 2025
Fast delivery and results
Fast delivery and results! Great service. Would definitely recommend.
15 december 2025
Vaginitis test
I used The STI Clinic for a vaginitis test. The test kit was despatched promptly. The online account is easy to access results and the results were easy to understand (and easy to share further with a medical professional if needed). I called the clinic during the week for an update on when my results would be published. The lady I spoke to was very helpful. Nice to have access to a phone number to speak to a member of staff, as well as the online account. Great service, thank you.
18 december 2025
Review zonder uitnodiging
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Very fast service
Very fast service! The only reason they get a star off is because the instructions shipping with the kit advise to take the finger prick on the side of the finger rather than the top, going against most advice I found online. Indeed I did it and it sucked! Had to do a second prick the right way.
20 november 2025
Antwoord van The STI Clinic
Thank you for taking the time to write a review.
We recommend the side of the finger near the top as there is less sensitivity there, but also a good supply of capillaries. This does not work for everyone, and the top can be used if there is difficulty extracting from the side. We are always on hand to provide support if you require help with any of our instructions.
We hope that we can be of service to you in the future.
Kind regards,
Robert MacKay
I am glad it worked out and you were able to pro
Very fast service
Very fast service. I received the kit next day from the date ordered and the results was ready in the next day.I received text message and email to inform me that results are ready.
10 november 2025
My partner used this test to see if she…
My partner used this test to see if she had ureaplasma which affects pregnancy ( nhs don’t do it ) we got our answers very swiftly and we are now continuing with everything thanks to this service
1 november 2025
Fast turn around of both product…
Fast turn around of both product despatch and results. Comprehensive. Everything you need to test for in one place too.
19 oktober 2025
Quick service
Quick delivery of test. Great communication and fast replies on questions. Results received very quickly. Happy with the service
20 oktober 2025
Very satisfied with the service
I was very satisfied with the service I received. The process was clear, discreet, and efficient, and my results were delivered with helpful explanations. The team also responded to my questions quickly, which I really appreciated. Overall, it was a smooth and professional experience. I would definitely recommend.
29 oktober 2025
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