I have ordered from Vanilla Valley a few times and always had a good experience. This time I received an email to say one of my items was out of stock. They followed this with a phone call to check I... Toon meer
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Lees wat reviewers zeggen
THE best prices for quality cupcake boxes. My wife recently tasked me with finding cupcake boxes in bulk that she could use for her small catering business. Through a lot of searching I found The Van... Toon meer
Bedrijf heeft geantwoord
Everything was easy to find on the website and they let me know straight away when something was out of stock and the refund was immediate. All the items were as they looked in the picture and as desc... Toon meer
Bedrijf heeft geantwoord
Fantastic staff everyone is so helpful and if your stuck on how to do something on a cake 9/10 someone there will be able to give you advice x A++++++
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Taartdecoratiebenodigdheden winkel
- Bakkersmateriaal
- Bakkerijbenodigdheden winkel
- Knutselwinkel
- Hobbywinkel
- Kookwinkel
Geschreven door het bedrijf
The Vanilla Valley prides itself in providing a complete range of cake decorating supplies and baking equipment for bakers of all abilities from hobby bakers to professionals. Since our establishment in 2008 as a manufacturer of acrylic cupcake stands, we have grown our ever-increasing catalogue to encompass all things cake and baking, and pride ourselves on being one of the UK's leading cake decorating retailers. Whether you need essentials such as cake drums, cake boxes, baking tins, sugar paste and food colouring, or tools for the latest cake trends, you should find it all at The Vanilla Valley at a competitive price. We stock from all of the leading brands including Renshaw, PME, Saracino, and more. Shop online or in our Cardiff store today!
Geschreven door het bedrijf
- Free UK Shipping on Orders over £50
- For the lowest delivery charges shop at The Vanilla Valley. Our Standard delivery service is £3.99 or free over £50. Receive your order within 5 working days. Resctrictions apply.
- Trade Accounts
- If you're a regular baker or have a cake-making business then you might benefit from one of our Trade accounts. We offer discounted prices on all products, exclusive offers, and no setup fee! Minimum spends to maintain the accounts are low and there are no rewards to expire. Head to the website to apply - thevanillavalley.co.uk/warehouse-account.html
- Local Click and Collect
- If you live in Cardiff or the surrounding area we offer a Click and Collect service! Place an order on the website as normal and choose "Click and Collect" instead of one of our delivery options. Your order will be ready the next business day at our retail unit in Nantgarw, Cardiff.
Contactgegevens
Unit 1 Cardiff Road, CF15 7SR, Nantgarw, Verenigd Koninkrijk
- sales@thevanillavalley.co.uk
- www.thevanillavalley.co.uk
4,7
Uitstekend
13K reviews
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Good selection of items available and…
Good selection of items available and Prompt delivery
30 juli 2026
Antwoord van The Vanilla Valley
Hello,
We're so pleased to hear you enjoyed our selection of items and our prompt delivery. Thank you for your review 😊
Fantastic customer service
Fantastic customer service. Orders are frequently shipped out and received faster than expected. I did have an issue but it was resolved right away, thank you.
27 juli 2026
Antwoord van The Vanilla Valley
Hello,
We're delighted to hear that your orders have consistently arrived faster than expected. While we're sorry you experienced an issue, we're glad our team was able to resolve it quickly. Thank you for your review and custom 😊
Great items fast delivery .
27 juli 2026
Antwoord van The Vanilla Valley
Hello Scott,
We're delighted to hear that you were happy with your items and our fast delivery. Thank you for your review 😊
Quick delivery
Quick delivery. I can't comment on the cupcake number boxes as I am not using them until next month.
26 juli 2026
Antwoord van The Vanilla Valley
Thank you for your lovely review! We’re so pleased to hear your order arrived quickly. We hope you love the cupcake number boxes when you use them next month, and we’d be delighted to hear what you think then! 😊
Antwoord van The Vanilla Valley
Thank you so much for your fantastic review! We’re thrilled to hear that your first experience with us was such a positive one.
Good service
Easy to order competitive prices and fast delivery
Would use again
5 augustus 2026
Review zonder uitnodiging
Antwoord van The Vanilla Valley
Hello Janet,
We're delighted to hear that you found our website easy to use, were happy with our competitive prices, and received your order quickly. Thank you so much for your review 😊
Antwoord van The Vanilla Valley
Hello,
We're delighted to hear that you're pleased with our products and the quick delivery. Thank you for your review 😊
Antwoord van The Vanilla Valley
Hello,
Thank you for your review 😊We're delighted to hear that you found our service professional and that you were pleased with the delivery. Your feedback is greatly appreciated, and we'll be sure to share your comments with the team.
Extremely pleased with my order
Extremely pleased with my order, the price and quality was perfect 👌🏼
27 juli 2026
Antwoord van The Vanilla Valley
Hello Fiona,
We're thrilled to hear you're extremely pleased with your order and that the price and quality met your expectations. Thank you for your review 😊
Antwoord van The Vanilla Valley
Hello Alison,
We're delighted to hear you were happy with our service and quick delivery. Thank you for your review 😊
Cake boxes/ cake drums
Easy to find what was needed on the website, fast delivery and good quality items
26 juli 2026
Antwoord van The Vanilla Valley
Hello Jacqueline,
We're so pleased to hear that you had a great experience shopping with us and that everything arrived quickly and met your expectations. Thank you so much for your review 😊
An awesome Company
Can't fault the speed of service from VV from the ordering to the delivery. Excellent Company with a fantastic range of cake decorating supplies and prices.
21 juli 2026
Antwoord van The Vanilla Valley
Hello Nicola,
We're delighted to hear that you're happy with our service, delivery speed, range of products, and prices. Thank you for your lovely review and custom 😊
Always good service and arrives when…
Always good service and arrives when they say 8t will
23 juli 2026
Antwoord van The Vanilla Valley
Hello Sue,
We're delighted to hear you're always happy with our service and that your orders arrive when expected. Thank you for your review 😊
The product does at it says
The product does at it says. No more cakes stuck to the tin. Very reasonably priced and swift delivery.
23 juli 2026
Antwoord van The Vanilla Valley
Hello Jane,
Thank you for your review 😊We're delighted to hear the product worked so well for you and that you're pleased with the price and swift delivery.
Great company that I use regularly and…
Great company that I use regularly and always happy with the result. I ordered this time and paid extra for next day delivery, but it didn’t arrive until 3 days later. Took longer than the next day offer.
21 juli 2026
Antwoord van The Vanilla Valley
Hello Jackie,
Thank you for your review 😊 We've checked your order and can confirm it was placed using our standard shipping option, with the standard £3.99 delivery charge, rather than our next day delivery service.
I've used Vanilla Valley for years
I've used Vanilla Valley for years, their service and prices are great, the only reason I didn't give 5 stars is because someone if the renshaw extra fondants were out of stock.
25 juli 2026
Antwoord van The Vanilla Valley
Hello Pamela,
Thank you for your continued support over the years! We're so pleased to hear you've been happy with our service and prices. We're sorry that some of the Renshaw Extra Fondants were out of stock on this occasion. We do our best to keep our shelves stocked and appreciate your understanding. Thank you for your review 😊
Antwoord van The Vanilla Valley
Hello Vivienne,
Thank you for your review😊 We're delighted to hear you were happy with our quick and efficient delivery.
Excellent products great prices and fast delivery
They have everything I needed, not badly priced and the delivery was fast
24 juli 2026
Antwoord van The Vanilla Valley
Hello Kerry,
We're so pleased to hear you found everything you needed, were happy with our prices, and that your order arrived quickly. Thank you for your review 😊
Great Company to deal with
Good selection of products at competitive prices. Delivery was prompt. Highly recommend.
23 juli 2026
Antwoord van The Vanilla Valley
Hello,
We're really pleased to hear that you had a positive experience with us and that everything arrived promptly. Your recommendation is greatly appreciated. Thank you so much for your review 😊
Antwoord van The Vanilla Valley
Hello Gloria,
We are thrilled that you are pleased with the service. Thank you so much for your review 😊
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