ThirdHome Reviews 

1.293
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

We had a great trip to South Korea. We very much enjoyed getting to know this beautiful country and people better. The Seoul Forest Trail Retreat property was very nice and a great central location to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The location of this farmhouse can’t be beat! Rustic with modern features. A true retreat. The owner went out of their way to make us feel comfortable, welcomed and offered valuable insights regarding... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thanks for the opportunity to stay in this wonderful home. So convenient for long walks on the beach. Really relaxed location being far enough away from the congestion of Byron but an easy walk for l... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

The house at Fontane Blanche had a nice view but I do not think pass the standar of a Thinrdhone house. The rooms are small, poorly decorated and simplifying a sub optimal home for Thirdhome standards... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vakantiewoningverhuur

Geschreven door het bedrijf

ThirdHome is the world's leading luxury home exchange community, exclusively for second homeowners. With more than 30,000 members and a portfolio of extraordinary properties spanning over 100 countries, ThirdHome connects discerning homeowners to a global network of private homes, villas, chalets, and estates in the world's most sought-after destinations. As a member, you can trade unused time in your own second home for access to countless others from beachfront villas in the Caribbean to alpine chalets in the Swiss Alps, historic estates in the English countryside, and modern retreats across the Mediterranean, Asia, and the Americas. Beyond private home exchange, ThirdHome members also enjoy exclusive access to luxury yachts, private estates, and a curated collection of 100+ five-star resorts around the world. ThirdHome was built for homeowners who want more from their second home investment. Rather than letting your property sit empty, you can put that time to work unlocking new destinations, new experiences, and new communities of like-minded homeowners who share a passion for travel and hospitality. With ThirdHome, you'll never have to visit the same place twice, and you'll never pay rental rates, just a nominal Exchange Fee for access to properties that would otherwise cost thousands per night. Whether you're planning a family vacation, a golf getaway, a multigenerational reunion, or a quiet escape, ThirdHome makes it possible to explore the world through a network of trusted, vetted, luxury properties all without adding another home to your real estate portfolio.


Contactgegevens

Promotion box for ThirdHome

Do you have a second home?

Apply to become a Member of ThirdHome today. The process is simple.

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

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4,7

Alle reviews

(1.293)

835 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Superb house for a small group

Superb house for a small group. Everything we needed was included.

21 maart 2026
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Antwoord van ThirdHome

Thank you for your wonderful review! We're delighted to hear the home was a perfect fit for your group and had everything you needed for a comfortable stay. We truly appreciate you sharing your experience and hope to welcome you back for another memorable ThirdHome getaway soon!

Beoordeeld met 5 van de 5 sterren

Easy Booking Process

We booked a property through Third Home in Australia. The person that helped me with my booking was Toby and he was fabulous, so helpful, the booking process was easy and the property itself we stayed at was wonderful. I would highly recommend. Thank you
Angeline

11 augustus 2026
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Antwoord van ThirdHome

Thank you for your wonderful review! We're delighted to hear you had such a great experience booking your stay in Australia. It's especially rewarding to know Toby provided exceptional service and made the booking process easy and enjoyable. We'll be sure to share your kind words with him. We're also thrilled that you loved the property and had such a memorable stay. Thank you for your recommendation, and we look forward to helping you plan your next ThirdHome getaway!

Beoordeeld met 5 van de 5 sterren

The house was clean and beautiful

The house was clean and beautiful. The staff was welcoming. We will be returning for sure

15 augustus 2026
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Antwoord van ThirdHome

Thank you for your wonderful review! We're delighted to hear you enjoyed the beautiful home and found it clean and welcoming. It's especially great to know the staff helped make your stay even more enjoyable. We truly appreciate you sharing your experience and are thrilled to hear you'll be returning. We look forward to welcoming you back for another unforgettable ThirdHome getaway!

Beoordeeld met 5 van de 5 sterren

Great host

Great host, amazing home.

7 augustus 2026
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Antwoord van ThirdHome

Thank you for your kind review! We're so glad to hear you enjoyed your stay and that both the host and the home exceeded your expectations. We truly appreciate you sharing your experience and hope to welcome you back for another exceptional ThirdHome getaway soon!

Beoordeeld met 5 van de 5 sterren

My experiances with Thirdhome have been…

My experiances with Thirdhome have been amazing.. I got to go all over the world a fracton of the costs and stay in places I have always wanted to go. I feel like everyone has been respectful and taking good care of my home as I do the same when Im in someone elses home... i have never had any issue..

14 augustus 2026
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Antwoord van ThirdHome

Thank you for your wonderful review! We're thrilled to hear that your experiences with ThirdHome have been so positive. It's fantastic to know you've been able to travel to incredible destinations around the world while enjoying exceptional homes at a fraction of the cost of traditional luxury accommodations. We're also delighted that your exchanges have been built on mutual respect and care, both as a host and as a guest. Thank you for being such a valued member of the ThirdHome community—we look forward to helping you create many more unforgettable travel memories!

Beoordeeld met 5 van de 5 sterren

Viajar y vivir como los nativos en bonitas casas

Es fantástico poder viajar intercambiando casas de vacaciones que superan los estándares medios en multitud de ciudades; y vivir como los nativos.

13 augustus 2026
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Antwoord van ThirdHome

¡Muchas gracias por su maravilloso comentario! Nos alegra saber que ha disfrutado la oportunidad de viajar intercambiando casas de vacaciones excepcionales y de vivir cada destino como un residente local. Crear experiencias auténticas e inolvidables para nuestros miembros es precisamente lo que buscamos. Agradecemos su confianza en ThirdHome y esperamos darle la bienvenida en muchas más aventuras alrededor del mundo.

Beoordeeld met 5 van de 5 sterren

Excellent property!

Clean, open, roomy, and great pool. Excellent property!

25 juli 2026
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Antwoord van ThirdHome

Thank you for your wonderful review! We're delighted to hear you enjoyed the home's clean, spacious design and the great pool. It's wonderful to know the property provided everything you needed for an excellent stay. We appreciate you sharing your experience and hope to welcome you back for another unforgettable ThirdHome getaway soon!

Beoordeeld met 5 van de 5 sterren

Our experience in Umbria at the…

Our experience in Umbria at the restored farmhouse was truly spectacular. Our family of four senior citizens and three teenagers had the most amazing time. The home is so well fought out and complete with everything anyone would need. The upstairs bedrooms are all air-conditioned. The downstairs was comfortable even during the heat wave that we were experiencing. I highly recommend and I’m very very grateful to the host!

12 augustus 2026
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Antwoord van ThirdHome

Thank you for your wonderful review! We're thrilled to hear your family had such a spectacular stay in Umbria. It’s great to know the beautifully restored farmhouse provided everything you needed for a comfortable and memorable getaway, even during the heat wave. We're especially glad the thoughtful design, well-appointed amenities, and welcoming hospitality made your experience so special. Thank you for your recommendation—we truly appreciate it and hope to welcome you back for another unforgettable ThirdHome adventure!

Beoordeeld met 5 van de 5 sterren

My wife and I had a great trip to…

My wife and I had a great trip to Austin thru Third Home

31 juli 2026
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Antwoord van ThirdHome

Thank you for your kind review! We're so glad to hear you and your wife had a great trip to Austin through ThirdHome. We truly appreciate you sharing your experience and look forward to helping you plan many more memorable getaways together in the future!

Beoordeeld met 1 van de 5 sterren

Forced to accept excess guest numbers for an unapproved event, threatened with membership cancellation if I did not

Very disappointed. I was pressured by ThirdHome into letting a guest have an event with an unknown number of rolling extra guests at my home over a 7 day period, and threatened with MY membership being cancelled if I did not go along with it. ThirdHome's response to this review omits key aspects.

This is a landmark historic property in the Blue Mountains with lots of fragile historic features, and guests often try to have sneak events.
A guest booked first, then AFTERWARDS told me they were inviting an unknown number of people over, exceeding guest numbers. I let Third Home know right away that I was not comfortable with this. I told them that when guest starts out the gate breaching policy without even asking, it creates a lot of pressure and puts the host in an uncomfortable position that I simply don't want to be in.

Third Home then went back and forth pressuring me for weeks. When I said no to a vague and changing number of extra guests, they directly threatened to cancel my membership if I did not go along with this event at my home.
ThirdHome emailed and said "...Regrettably, I also have no choice but to begin the process of closing your ThirdHome membership, as we are no longer able to confidently rely on your commitment to hosting confirmed reservations."
ThirdHome took his side and said he is a 'nice guy. '
They also said "I think it is also worth clarifying that, across the majority of our membership, it is generally accepted that members may have additional visitors enjoy the property during their stay....The general ethos of the Club is that members are able to enjoy the homes as they would their own, and inviting friends or family to spend time with them is generally considered part of that experience."

This started out with an unknown number of extra guests. The guest blocked my calendar first, then afterwards said (in addition to the 6 booked for)..
" We have a son who lives in Katoomba with his partner who we are coming to visit. We also have a couple of older children who will drop in for a couple of days and visit separately. " (= original 6 plus unknown extra locals and their families for a rolling 7 day event).
When I pushed back, ThirdHome went back and forth and said it would be capped at an extra 4 grown children and spouses ( original 6 + 4 grown children, plus their spouses and children, so at least 6 + 8 but likely more) I pushed back a second time, and this finally dropped to only one of the families as extra guests.
Our standard event policy is any guests over the overnight guests requires a damages deposit and event manager to protect the home for exactly this reason; and they always had this option available.
It does not matter if the extra guests are 'nice' - If you have a 6 guest cap you want to invite a bunch of extra people, it's an event.
By now, I also already knew this was a guest who was not polite enough to simply ask first, instead of booking first then pressuring me for weeks. The exact stress I told ThirdHome at outset this situation brings, was in fact happening, and should not have been landed on the host. I was up to over 27 negative exchanges and phone calls in the middle of my work day, while also caring for my disabled child.

Any other rental platform would have cancelled to prevent a party risk, and protect hosts from guests who make it clear they were planning to breach policy before they even arrived.

Weeks later, the guest finally agreed to keep guest number capped and have his event offsite, but the whole thing felt very awful and left a very bad taste in my mouth; and I no longer wanted to stay on a platform that pressures hosts in this way.
All I did was say policy is policy, and I that don't want the stress of the boundaries being pushed.

The appropriate response would have been an apology from Third Home for the pressure, cancel the reservation so a guest who IS ok with house rules can book the week instead, and we move on.
Instead, the end result is that I am the one who has a cancelled membership with Third Home.

I did nothing wrong, I simply stuck to policy on over-usage of a fragile historic home.

It is also worth noting I have had properties on luxury home exchanges for over a decade, from long before ThirdHome was even started, and this property is in the very top percentile of short term rentals for the entire region.

10 augustus 2026
Review zonder uitnodiging
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Antwoord van ThirdHome

Hi Liesl,

Thank you for taking the time to share your feedback. We're genuinely sorry that your experience left you feeling this way.

The reservation in question was for six registered guests, which was within your property's stated occupancy limit. The member later asked if his son and partner could join them for dinner. After hearing your concerns, we spoke with the guest, who agreed to meet them off-site instead, ensuring there would be no additional visitors at the property.

Throughout the process, our goal was to find a solution that respected both your preferences as the homeowner and the guest's reservation. At no point did we ask the guest to disregard your house rules, and we understand the importance of protecting every member's home.

We also want to clarify that your membership was not cancelled because you declined to host this reservation. Following our discussions, you requested that your membership be cancelled, and we honored that request while ensuring you retained access to your remaining Keys.

We're sorry we weren't able to reach a resolution that met everyone's expectations. We appreciate the time you spent as a ThirdHome member and sincerely wish you all the best in your future travels and hosting.

Beoordeeld met 5 van de 5 sterren

Great Getaway

Home was clean and in a great neighborhood. Had a great time

31 juli 2026
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Antwoord van ThirdHome

Thank you for your kind review! We're so glad you enjoyed your stay and found the home clean and located in a great neighborhood. It's wonderful to hear you had a great time, and we truly appreciate you sharing your experience. We hope to welcome you back for another memorable ThirdHome getaway soon!

Beoordeeld met 5 van de 5 sterren

Kristen has a great place and was a…

Kristen has a great place and was a great host.
We would definitely stay here again if the situation arises.

5 augustus 2026
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Antwoord van ThirdHome

Thank you for your kind review! We're so glad to hear you enjoyed your stay and that Kristen was such a wonderful host. It's great to know her home was a perfect fit for your trip, and we're delighted to hear you'd choose to stay again. We truly appreciate you sharing your experience and hope to welcome you back for another memorable ThirdHome getaway!

Beoordeeld met 5 van de 5 sterren

Best decision ever!

Ill be completely honest, at the beginning I was sceptical, Third Home just sounded way too good to be true. But after 3 incredible Third Home stays and another 2 booked in, I am Third Home obsessed. Third Home has changed the way our family travels. In the past we would never allocate time for holidays, now im looking at every opportunity to book our next adventure in. So many gorgeous properties to choose from, attentive support staff and the members who have stayed in our property have been amazing! Whats not to love!

6 augustus 2026
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Antwoord van ThirdHome

Thank you for such an incredible review! We're thrilled to hear that ThirdHome has exceeded your expectations and completely changed the way your family travels. It's wonderful to know that after your first few stays, you've become such a passionate member of the community and are already looking forward to your next adventures. We're also delighted that you've enjoyed our collection of exceptional homes, the support from our team, and the wonderful members who've stayed in your property. Thank you for your trust and enthusiasm—we can't wait to help you create many more unforgettable memories with ThirdHome!

Beoordeeld met 5 van de 5 sterren

I'm a huge fan of ThirdHome

I'm a huge fan of ThirdHome. I have been traveling with their services for several years now, and I have been extremely satisfied.

5 augustus 2026
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Antwoord van ThirdHome

Thank you for your wonderful review! We're honored to have been part of your travels over the years and are thrilled to hear you've been consistently satisfied with your ThirdHome experiences. Your continued support means so much to us, and we truly appreciate you being a valued member. We look forward to helping you create many more unforgettable travel memories in the years ahead!

Beoordeeld met 5 van de 5 sterren

We've exchanged for some great homes…

We've exchanged for some great homes through ThirdHome and have made many great family memories. It's a great value and gets you to explore areas where you may otherwise not have travelled (Panama, Italy, Gulf Shores, Dominican Republic are just a few of ours.)

5 augustus 2026
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Antwoord van ThirdHome

Thank you for your wonderful review! We're delighted to hear that ThirdHome has helped your family create so many special memories while discovering incredible destinations. It's wonderful to know you've enjoyed stays in places like Panama, Italy, Gulf Shores, and the Dominican Republic, and that the experience has inspired you to explore destinations you might not have otherwise visited. Thank you for your continued support—we look forward to helping you create many more unforgettable adventures with ThirdHome!

Beoordeeld met 5 van de 5 sterren

Francesca De Nes was terrific

Francesca De Nes was terrific! She is the only representative we have had for Third Home who truly showed interest in our plans and offered to help in any way. After almost two years with Third Home, Francesca is the best rep we have had the fortune to work with. Please extend our thanks to her for her professionalism.

Thank you, Patty Gleason

6 augustus 2026
Review zonder uitnodiging
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Antwoord van ThirdHome

Thank you so much for your wonderful feedback, Patty! We're thrilled to hear that Francesca De Nes made such a positive impression and provided the attentive, personalized service you were looking for. We'll be sure to share your kind words and appreciation with Francesca—recognition like this means so much to our team. Thank you for being a valued ThirdHome member, and we look forward to helping you plan many more memorable travels!

Beoordeeld met 5 van de 5 sterren

The property was beautiful

The property was beautiful. Slate patios around the pool and by bbq with a stone wall around were so nice. The homeowner left us a locally made bread and some cookies. They said to help ourselves to any food was in frig. We cooked in most of the time and the kitchen was well stocked.

29 juli 2026
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Antwoord van ThirdHome

Thank you for your wonderful review! We're delighted to hear you enjoyed the beautiful property and its inviting outdoor spaces. It’s great to know the thoughtful touches from the homeowner, like the locally made bread and cookies, helped make your stay feel even more welcoming. We're also glad you found the kitchen well stocked and were able to enjoy cooking together during your stay. Thank you for sharing your experience—we hope to welcome you back for another memorable ThirdHome getaway soon!

Beoordeeld met 5 van de 5 sterren

The platform is very nice

The platform is very nice, it can improve in the filters but it is nice and the customer support very good as well

5 augustus 2026
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Antwoord van ThirdHome

Thank you for your thoughtful review! We're delighted to hear you've had a positive experience with our platform and that our customer support team has been helpful. We also appreciate your feedback about the search filters. Suggestions like yours help us continue improving the member experience, and we'll be sure to share your comments with our team. Thank you for being a valued member, and we look forward to helping you plan many more unforgettable stays with ThirdHome!

Beoordeeld met 5 van de 5 sterren

Very please with our keyless stay we…

Very please with our keyless stay we were offered.

29 juli 2026
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Antwoord van ThirdHome

Thank you for your kind review! We're delighted to hear you were very pleased with your Keyless stay. It's wonderful to know you had a great experience, and we truly appreciate you choosing ThirdHome. We look forward to helping you enjoy many more memorable getaways in the future!

Beoordeeld met 5 van de 5 sterren

My first booking did not confirm by the…

My first booking did not confirm by the owner but Third Home worked with me and refunded me what I paid. They quickly hold the 2nd property that I was looking at. The process was smooth. Thank you Third Home.

5 augustus 2026
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Antwoord van ThirdHome

Thank you for your kind review! We're so glad our team was able to assist you when your initial reservation wasn't confirmed. It's wonderful to hear that the refund process was handled promptly and that we were able to secure another property for you quickly, making the rest of your booking experience smooth and stress-free. We truly appreciate your patience and your trust in ThirdHome, and we look forward to helping you plan many more memorable stays!

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