Item was well described, with good level of detail in the ad, to ensure it was exactly what I was looking for. It arrived quickly in the post, and on using it it was found to be well made and easy to... Toon meer
Bedrijf heeft geantwoord
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Excellent service. The"granny charger" arrived quickly. Well packed with a storage bag the cable seems will made and seems to do exactly what it should do. Time will tell whether it's robust bu... Toon meer
Happy with product and price. Item description on website indicated cable came with a carry case but it didn't. Turns out description was an error as 20m cables don't come with a case.
Bedrijf heeft geantwoord
Reviewing after 4mths usage… purchase 6/2/25. No complaints whatsoever. Does what designed to do, and does it well. Very solid construction, far better than another brand I had access to before.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Laadstation voor elektrische voertuigen
- ook in
- Auto-accessoire winkel
- Auto-accessoirewinkel
- Auto-onderdelen groothandelaar
- Auto-onderdelen marktplaats
- Automaterialenwinkel
Geschreven door het bedrijf
🔋 UK Specialists in Portable EV Chargers & Cables Third Rock Energy is a leading UK family-run business dedicated to supplying safe, high-quality electric vehicle charging equipment. Since 2019, we have specialized in premium portable EV chargers and durable Type 2 charging cables specifically designed and rigorously tested for use across the British market. Our commitment to quality ensures we only stock products carrying the highest levels of certification, including UKCA, CE, and TUV. This is the core of our business: providing reliable, certified EV plug-in chargers so you can charge with absolute confidence. Based in Pontefract, West Yorkshire, our team leverages extensive, in-depth industry knowledge to serve EV owners nationwide. We pride ourselves on exceptional customer service, treating every customer, supplier, and partner with the friendly, helpful approach we would expect ourselves. Whether you need guidance on a 3kW 13A charger for your home or advice on a high-power 22kW 3-phase commercial cable, we are always happy to offer expert help with no obligation to purchase. You can contact our UK team directly via email at hello@thirdrockenergy.co.uk or by phone on 0333 772 6098
Contactgegevens
Unit 4 Tanshelf Industrial Estate, WF8 4PJ, Pontefract, Verenigd Koninkrijk
- 0333 772 6098
- hello@thirdrockenergy.co.uk
- www.thirdrockenergy.co.uk
4,8
Uitstekend
351 reviews
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Charging Cable broke, but customer service is faultless and would reccomend their products.
We purhcased a 10M 13A Type 2 charger cable a back in January 2024. It worked excellently and is well constructed and built. However, unfortunately it then just stopped working out of the blue. I suspect the biblical rain we've been having likely contributed to the cable's demise although the cable itself hadn't gotten wet or obviously damaged.
I then recalled that the cable is advertised with a 1 year warranty, which I was pleasantly surprised to see had actually been updated to a 2 year warranty! I emailed their support and after a brief interaction to troubleshoot that it wasn't a power supply issue a new cable was dispatched to me overnight as a replacement. I genuinely couldn't ask for better service, things go wrong sometimes and I've encountered warranties in the past that are anything but. However in this case, it was an incredibly easy experience to seek a replacement.
2 oktober 2024
Review zonder uitnodiging
Antwoord van Third Rock Energy
Thank you Ryan, glad we could help :)
Antwoord van Third Rock Energy
Thank you Stephen
Excellent car charging cable
Excellent car charging cable, does exactly what it says on the tin and backed up by a friendly service!
24 september 2024
Review zonder uitnodiging
Antwoord van Third Rock Energy
Thank you Daniel
Antwoord van Third Rock Energy
Thank you for your feedback
Antwoord van Third Rock Energy
Thank you Paul
Antwoord van Third Rock Energy
Thank you so much
I ordered wrong charger for my car and…
I ordered wrong charger for my car and they sent correct one, no problem, great service
8 september 2024
Antwoord van Third Rock Energy
Thank you Carolyn
Highly recommended
Great charger works perfectly, it was also much cheaper than similar ones I came across online and the staff were very friendly in branch. 5 stars
2 juli 2024
Antwoord van Third Rock Energy
Thank you Sarah
Antwoord van Third Rock Energy
Thank you
Antwoord van Third Rock Energy
Thank you
EV charging lead for Vauxhall Corsa
Ordered an ev charger for my new corsa whilst waiting for a charging point to be installed. Got the 10m cable which is perfect - great product, and good to have the option to change amps. Get almost a full charge over night - handy to defer charge too to cheaper rate. Got delivered within 4 days too.
1 september 2024
Antwoord van Third Rock Energy
Thank you Jo
Good service decent products
Only UK supplier I could find that had a variable output 10m charger with a 16 amp plug. Need to note though that the cable is 9.5m including the unit not 10m but this wasn't an issue. Had an issue with the charger, they were quick to respond and a replacement was delivered the next day. Can't complain at all they have been very helpful and the charger is perfect for charging at home off an outside socket and at my caravan. I would purchase more products from this company in the future.
10 september 2024
Review zonder uitnodiging
Antwoord van Third Rock Energy
Thank you Anne, we will look into the 9.5m feedback
An electrifying experience
Good range of items with some special offers appearing at times. Item I purchased is well constructed and made of quality materials. Can’t fault the ordering or delivery processes. Excellent service all round
2 september 2024
Antwoord van Third Rock Energy
Thank you
Excellent Product and Service
Excellent customer support and guidance, good product and speedy delivery
29 augustus 2024
Antwoord van Third Rock Energy
Thank you :)
Looks and feels a very well made…
Looks and feels a very well made product. This is my first charge up using it and works great.
26 augustus 2024
Antwoord van Third Rock Energy
Thank you :)
Antwoord van Third Rock Energy
Thank you :)
Quality product.
Very fast delivery. Quality product, ideal for emergency situation in the event of a charging fault
22 augustus 2024
Antwoord van Third Rock Energy
Thank you :)
PRODUCT WAS SIMPLE TO USE AND WORKED AS…
PRODUCT WAS SIMPLE TO USE AND WORKED AS GOOD AS EXPECTED
15 augustus 2024
Antwoord van Third Rock Energy
Thank you :)
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