Three UK - 3Store Oxford (Westgate) Reviews 

84
•
TrustScore 5 uit 5

4,9

Unit U49, 234 The Westgate, OX1 1PE Oxford, South, GB

•

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Beoordeeld met 5 van de 5 sterren

Marcuss has been attentive and extremely helpful to me and my wife. We were thinking of changing the company that provides our mobile phones but having been helped by Marcuss we have decided to stay w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jahlecia and Chloe been absolutely great for me and my mum in Oxford brunch! They explained us whole process extremely efficiently and managed to find a great deal which save a lot of money for our fa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Chloe (Oxford store) was incredibly helpful and nice to deal with. I would definitely come back to this store to deal with her!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Zayn was incredibly helpful and patient with me. I spent a good while trying to figure out the best deal and the right option for my business, and he didn’t rush me once. He explained everything clear... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Elektronica en technologie

Over Three UK - 3Store Oxford (Westgate)

Geschreven door het bedrijf

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Geschreven door het bedrijf

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contactgegevens

  • Unit U49, 234 The Westgate, OX1 1PE, Oxford, South, Verenigd Koninkrijk

  • 01865247021

4,9

Uitstekend

TrustScore 5 uit 5

84 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(84)

33.970 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Jahlecia was brilliant

Jahlecia was brilliant - we have come in three times now and have always been so lucky to be attended by Jahlecia - super attentive, patient and kind

4 juli 2026
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Hi there 🎯 We’re delighted Jahlecia’s attentive, patient and caring approach has made such a positive impression on every visit. Your words are a real highlight 😊

- Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Markuss was super helpful

Markuss was super helpful, professional and very knowledgeable in their field. They made the whole process easy.

3 juli 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Oxford (Westgate)

Hi Bamuri, we appreciate your review. We’re pleased to know that Markuss delivered professional assistance and ensured everything was handled smoothly.
– Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Markuss was an absolute superstar!

Markuss was an absolute superstar! Great service! Was initially planning to change mobile service provider but his diligence and ease of communication made so much sense and I’m happy to stay with Three thanks to Markuss!

27 juni 2026
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Hi Ahmed. It is incredible to read your review, and we are absolutely thrilled that you chose to remain with us. We know how important clear communication is when making these decisions, and we are glad that Markuss provided such dedicated support to turn your experience around. Thank you so much for taking the time to share your feedback.— Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful James was,explained…

Very helpful James was,explained everything very well and was very pleasant and polite.

21 juni 2026
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Hi Henry, it is great to hear James explained everything clearly and made the experience pleasant for you. Thank you for the kind words. -Suhaas

Beoordeeld met 5 van de 5 sterren

Jahlecia and Chloe been absolutely…

Jahlecia and Chloe been absolutely great for me and my mum in Oxford brunch! They explained us whole process extremely efficiently and managed to find a great deal which save a lot of money for our family!I would strongly recommend them to anyone! They made whole experience so positive and above our expectations!! Thank you so much. I will definitely stay with Three provider for more years only thanks to them!

13 juni 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Oxford (Westgate)

Hey Agnieszka, thank you for your feedback! It’s fantastic to hear that Jahlecia and Chloe explained everything clearly and found a great deal for your family at our Oxford store. 🙌 -Veronica

Beoordeeld met 5 van de 5 sterren

Excellant staff and service

Excellant staff and service

5 juni 2026
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Hi Jo! That’s what we love to hear. Thank you for taking the time to leave us this 5 ⭐ review. -Suhaas

Beoordeeld met 5 van de 5 sterren

JAMES IS MY HERO

JAMES IS MY HERO
I came with a broken phone and he helped me replace it and not charge me too much extra
Im very happy

2 juni 2026
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Antwoord van Three UK - 3Store Oxford (Westgate)

Hi Mariama. We’re delighted James gave you all the help and support throughout. Thank you for choosing us and for sharing your feedback. 😊 -Neha

Beoordeeld met 5 van de 5 sterren

Chis has done an absolutely amazing job…

Chis has done an absolutely amazing job in a stressful time! Top customer service!

2 juni 2026
Review zonder uitnodiging
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That’s fantastic, Harry! It feels amazing to know Chris was able to sort everything and make the experience smooth. Thank you for taking the time to leave such an incredible 5⭐ review! -Neha

Beoordeeld met 5 van de 5 sterren

Great shop

Very convenient location, fast service, friendly staff.

30 mei 2026
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Hi Yuliya 👋 Thank you so much for sharing your experience. We're thrilled you enjoyed our prompt efficiency and received stellar care at our highly accessible store. -Arvind

Beoordeeld met 5 van de 5 sterren

Brilliant service every time at Oxford…

Brilliant service every time at Oxford branch Westgate

18 mei 2026
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Antwoord van Three UK - 3Store Oxford (Westgate)

Wow, Julian! It feels incredible to know our colleague at the Oxford Branch, Westgate made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Neha

Beoordeeld met 5 van de 5 sterren

Chlorine really helped me fixed my…

Chlorine really helped me fixed my charging port and got me on a better plan thank you!

15 mei 2026
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Thanks so much, Jonathan! We’re delighted you had such a positive experience with Chlorine, and your kind words mean the world to our team 😊. -Neha

Beoordeeld met 5 van de 5 sterren

James and Jahlecia gave great service…

James and Jahlecia gave great service yesterday and i really love my new phone

5 mei 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Oxford (Westgate)

Thank you so much for the great feedback, Ammar! We’re really glad to hear James and Jahlecia gave you excellent service and helped you get a phone you love. We’ll make sure they see your kind words. -Ayesha

Beoordeeld met 5 van de 5 sterren

Excellent service from James & Chris at…

Excellent service from James & Chris at 3 mobile in the Westgate centre.
They gave good advice and were extremely knowledgeable and helpful and set me up for my move to Spain.

5 mei 2026
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Antwoord van Three UK - 3Store Oxford (Westgate)

Hey Bernadette, it’s fantastic to hear how James & Chris your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish

Beoordeeld met 5 van de 5 sterren

Zayn was amazing

Zayn was amazing
Very professional and understanding
Good on you buddy 👏

16 april 2026
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Antwoord van Three UK - 3Store Oxford (Westgate)

Hi Ali, thank you for your 5⭐ review! It's fantastic to hear that you received excellent support from Zayn. -Afaq

Beoordeeld met 5 van de 5 sterren

They were extraordinarily helpful in…

They were extraordinarily helpful in here - helped me upgrade my plan and get the right contract I needed. Highly recommend!!

8 april 2026
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Antwoord van Three UK - 3Store Oxford (Westgate)

Hello there! We’re so happy to hear that you had an amazing experience with us. Thank you for the 5⭐ review! It’s wonderful to know you’d recommend us, and we wish you a fantastic day. 😊 -Neha

Beoordeeld met 5 van de 5 sterren

Very good service

James was spot on,helped us get new phones and helped with data transfer

3 april 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Oxford (Westgate)

Neil, we really appreciate your feedback. It’s wonderful to hear James guided you through the upgrade and ensured your data was transferred smoothly. -Shivam

Beoordeeld met 5 van de 5 sterren

Good service

I had a very good experience in the shop with James,unfortunately I was unable to get the phone I applied for but he set me a good deal on a Sim card I'm only paying 16 for unlimited data plan which is cheaper than my previous plan with Vodafone and I get more data
Thank you I am very grateful

31 maart 2026
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Antwoord van Three UK - 3Store Oxford (Westgate)

Mohiuddin, we’re pleased to hear James’s support helped you secure a plan that suited your needs. We appreciate your kind words and thank you for sharing your experience. -Suhaas

Beoordeeld met 5 van de 5 sterren

Excellent keep up the good work

Excellent keep up the good work

21 maart 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Oxford (Westgate)

Hi there, it’s great to hear you’re having a positive experience with us and we’ll definitely keep aiming for that same high standard. -Kishan

Beoordeeld met 5 van de 5 sterren

Chloe was very helpful and kind setting…

Chloe was very helpful and kind setting up my broadband and phones will come again!

16 maart 2026
Review zonder uitnodiging
Logo Three UK - 3Store Oxford (Westgate)

Antwoord van Three UK - 3Store Oxford (Westgate)

We’re thrilled to hear this! 🌼 Chloe will be delighted to know she made your experience shine. Thank you for sharing, it truly means a lot to us, Mr Carciu! 🥰 -Kashish

Beoordeeld met 5 van de 5 sterren

My experience today was so impressive


My experience today was so impressive, I attended by a very nice gentleman name james, I bought a new phone on contract with a promo price and I am so happy going home, I will use this opportunity to thank 3 for such a nice staff, thank you.

18 maart 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Oxford (Westgate)

Festus, thank you for sharing this. James made sure everything was handled with real care, guiding you through your new phone choice and ensuring you left feeling confident and excited. Hearing how positive your visit was truly makes our day. -Manavata

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