Shop Staff Lie to you and company ignores you
I recently bought 3 watches from Time Vallee in one of their MSC Cruise ship boutiques.
Unfortunately for me I was lied to by the staff regarding a limited edition Mont Blanc watch that I bought and if I had been given the correct information I would never have bought the piece.
I also bought a new IWC Mk XX watch that is keeping such bad time I have had to send back to the manufacturer for them to check the watch.
I have tried to contact Time Vallee through a number of channels (I am UK based and they have no UK based shops) and have been completely ignored by the company.
So I am now left with one piece that I don't want and will lose money on if I sell privately and one piece that has had to go to get checked out.
All in all, an awful experience and I would advise anyone to avoid purchasing from this company in the future !







