Titan Fitness Reviews 

Fast shipping, great product, reliable fitness gear at great prices overall. Titan is awesome! The weight vest checks all the boxes and is exactly what I wanted it to be.

I purchased the 150, 100, 90, 80 pound slamballs from titan fitness last year. They are of the highest quality & I use them at least 3 days a week. Indoors as well as outdoors. This month, I purchased my first 100lb sandbag from titan fitness. It has exceeded my quality expectations & I enthusiastically use it daily. My goal is to purchase the rest ASAP!! These products are the best!!

Individual was very knowledgeable, knew the products well and directed me to exactly what I was looking for. Also gave me enough information to be able to reference back to and order what I needed since I wasn’t able to do so in the moment.

All responses were received quickly as well as being clear and concise. This made the overall process streamlined and frustration free.

Thank you for the affordable price with quality materials.

Great, easy buying experience. Good communication from Titan Fitness from beginning to delivery. Items arrived well packaged. I purchased 2 adjustable kettlebells.

I had a fantastic experience after I noticed that my recent purchase (the Functional Trainer) was being advertised at $200 discount. I was connected to the representative Jude and just asked if I can get credit for future purchases from the store. Instead I had $200 refunded in 2 days. This is my 4th time buying equipment from Titan. The quality of the equipment and the service is always perfect. By the way, the video instructions for putting together the Functional Trainer are excellent.

Andrew and the Titan team was very knowledgeable and kind. They wanted to make sure I was taken care of and got exactly what I needed. I highly recommend Titan Fitness.

I always check Titan for their products before looking at any other fitness product company because of the quality and price of their products. I don’t believe Titan receives enough credit for their racks, plate loaded cable equipment, bars and cable attachments. These are all products I have purchased, use regularly and recommend. If you’re looking at purchasing fitness equipment I would personally suggest to give Titan a shot. More than likely you’ll enjoy their product and come back to purchase more from them.

Absolutely the worst customer service I have experienced. I ordered equipment in December 2023. It was backordered. I received no updates only when I inquired and was told it would be another month delay. I was reassured that I would receive a shipment notification. Never happened. I did get a call from Fedex telling me that they couldn't deliver to my home because is was overweight. It now became my responsibility to coordinate logistics? After several emails back and forth instead of arranging for delivery, they decided it would ship back to Titan. So after 3 months, i prepaid for this order Im not receiving the equipment and they are delaying my refund. Is this a legit business? Aweful!

Nice helping people

I reached out via email reply regarding receiving an incorrect item on my order. I received a prompt reply and after verifying my order, the proper item was shipped out and I was allowed to keep the incorrect item. In all, the experience was excellent. It would be even if I had to ship the wrong item back.

When I gave titan fitness a call the representative told me everything to the best of their knowledge after I explained my concern on the backorder and how long i’ve been waiting . They gave me a rough ETA idea due to item being on backorder but reassured me that it will be shipped when it is in stock.

These Hooks are great. Protects the finish on the barbell. Rock Solid, Quality Build, Great Price, and Easy to Buy!!! Just another Great Buy from TITAN!!!

Outstanding Customer Service!!! I’ve had two separate occasions on which I’ve had to contact Titan’s Customer Service with respect to two different orders. Both times, the remedy offered was completely to my satisfaction. Stephanie was wonderful. Looking forward to future orders. Thank You.

Have always had a good experience dealing with Titan. Great products they stand behind paired with very competitive pricing. I noticed I had purchased with them in a few years. So I was glad to see their customer service remains top notch after this time.

The Medicine ball rack arrived quickly. Just as described. Thank you

Maybe it was just me. I did hear they were a good company. I ordered a plate loaded hack squat machine. It came with the center frame warped on one end and completely unusable. They were nice enough to send me a new one, but that one was warped too. I also got a messed up seat frame and the second one was messed up as well. They didn’t want the warped parts back, so when I took the original center frame and seat frame to the scrapyard and got a whole $5 for both pieces… center frame was rather heavy and large, I figured something was off about this machine. I asked for my money back because of their cheap steel and shoddy workmanship. I asked nicely several times, and got crickets. Finally after about a month of trying to get a refund, I finally filed a report with the Better Business Bureau. The next day I got my money back and they never wanted the machine returned. So I took the whole thing to the scrap yard. A $700 machinemade of steel worth $16.50! Buyer definitely beware!

Titan Fitness has outstanding customer service and good exercise equipment at reasonable prices.
I have bought many items from Titan Fitness. There is rarely a problem, but when there is, Titan Fitness does an outstanding job at making it right very quickly.

I had an extremely disappointing experience with Titan Fitness that left me frustrated and dissatisfied. I ordered a multi-grip barbell from them, but to my dismay, they sent me an axle barbell instead. While this initial mistake was frustrating, what truly irked me was the way they handled the situation thereafter.

When the package arrived, it was evident that the box was damaged. Fedex refused to accept it for return, and I was forced to pay out of my own pocket for a new box to ship back the incorrect product that Titan Fitness had sent me. This was already an inconvenience and an added expense that I shouldn't have had to bear.

To make matters worse, despite providing Titan Fitness with photographic evidence of the damaged box and my request for reimbursement for the repackaging cost, they declined my request. Even after I sent them the receipt for the new box, they still refused to reimburse me.

It's not about the $16 that I had to spend; it's about the principle of the matter. Titan Fitness's customer service in this situation was abysmal. They failed to take responsibility for their mistake and refused to rectify the situation in a fair and reasonable manner. This experience has left a sour taste in my mouth, and I would caution anyone considering purchasing from Titan Fitness to be prepared for potentially disappointing customer service if anything goes wrong with your order.