Titan Self Storage  Reviews 

853
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Used Titan Self Storage Littlehampton to store the contents of a two bed house. My daughter was moving down from Crewe, and the arrival time of the removal van was uncertain, so the staff at Titan ver... Toon meer

Beoordeeld met 5 van de 5 sterren

I popped in a couple weeks ago to see if the site was suitable for our company as we need 24h access, for delivery drivers to provide stock for our customer. The staff member I dealt with was cal... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a very positive experience with Titan Self Storage in Littlehampton. The team were extremely helpful in clearly explaining all the storage options and guiding me to choose what best suited my ne... Toon meer

Beoordeeld met 5 van de 5 sterren

Theo was polite and customer service was excellent, great price and very easy with paperwork... star of the show was his glamorous assistant Corrine who greeted me with a smile and made the whole expe... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Opslagverhuur
  2. Opslagbedrijf

Geschreven door het bedrijf

At Titan Self Storage, we provide safe, accessible and affordable self-storage solutions for individuals, businesses, and students. So, whether you’re moving house, starting a new business, or simply in need of some extra space, we can help. We focus on providing customers with the solution they need to offer the best solution to help with their personal circumstances, and pride ourselves on our 5* customer experience. We have self storage facilities in Bracknell, Braintree, Littlehampton, Leamington Spa, Poole, Sidcup, Solihull, Telford, Woking and Bridgend. For more information please visit www.titanstorage.co.uk or call 0800 6440018.

Titan Storage Solutions

Geschreven door het bedrijf

We're committed to providing best in class customer service.
At Titan Storage Solutions, we put the customer at the heart of everything we do and are always looking for new ways to enhance our customer experience. Our helpful staff are able to guide you through the whole process from enquiry to move in and are always on hand to help with any questions you may have.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

853 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(853)

63 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Access hours are 6:00am till 20:00

Access hours are 6:00am till 20:00
6:00am main compound gate opens.
Few minutes later type my code into loading bay panel, receive 2 factor security code. Use code loading bay opens, enter code into final panel , code accepted , message states access granted but doors do not open
Ring answered by out of hours team that are completely unwillingly or unable to help and just tell me to wait till 9:00 . I was supposed to be in east Grinstead by 8:30
Not impressed.

3 augustus 2026
Review zonder uitnodiging
Logo Titan Self Storage

Antwoord van Titan Self Storage

Hi Rob,

Thank you for taking the time to leave your review and I'm glad we were able to touch base today.

As mentioned, following a full investigation, we established that another customer had incorrectly activated the emergency stop on the loading bay control panel, which prevented the door from operating. Unfortunately, this was the result of customer misuse and could not be resolved until our team attended site during our opening hours the following morning.

That said, where we should have done better was with our out-of-hours response. Although our out-of-hours calls are handled by a third-party provider, your call should have been escalated to a member of our team much sooner so that we could have explained the situation and kept you informed. We've since reviewed the incident with them and updated their escalation process to help prevent this happening again.

Thank you for taking the time to speak with me directly. I'm pleased we were able to discuss the matter and reach a resolution, and I hope the remainder of your time with Titan Self Storage is a positive one.

Kind regards,
Dan

Head of Operations
Titan Self Storage

Beoordeeld met 5 van de 5 sterren

Bracknell site - excellent service.

At the Bracknell site we have been storing some household goods and items and found the clean and dry conditions in the units to be very good. Above all though the customer service has been excellent with very helpful and friendly staff, especially Jaz and Shane who made the whole experience very easy. It was good value too. Highly recommended. Pete Dowling.

1 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wow such a great personal service here!

Wow such a great personal service here. Was met by Corin (store manager) and was given a full tour. I was made to feel really welcome and even offered a bottle of water whilst waiting.
Love this type of customer service.

16 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very Professional

From my initial email enquiry to Titan Littlehampton to the day our household arrived by container Theo & Corinne were extremely professional and helpful. The facility was spotless and even our shipping company guys were impressed. Great to have this service now on our doorstep

14 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I came across Titan Storage when…

I came across Titan Storage when looking for somewhere to store our belongings in the interim of our house move. I first spoke to Corinne by telephone who gave the specifications of the unit that would be suitable for our needs.

I was in the area prior to when we needed it so called in on the off chance and meet Theo, who kindly offered to show me some units and worked out the cost.
Once we had exchanged contracts I contacted them again and spoke to Corinne, we decided on having two units, that way if necessary keeping the smaller one if necessary for a further few months. I completed the online forms.

We went down with two van loads, completed the remainder of the paperwork and Theo showed me how to access the gates and the units. I cannot recommend both Corinne and Theo highly enough, they were both extremely friendly, helpful and very professional. I will definitely recommend Titan Storage to my family and friends.

11 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Titan is first choice for us!

Titan is clean , reliable and very secure with two factor security entry .
24 hour access also can be included in your package . The manager Neil and staff cannot be more helpful to make moving , storing and moving on very easy .
I would definitely use again in the future and highly recommend .
Excellent service thank you .

7 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I cannot recommend Titans in Braintree…

I cannot recommend Titans in Braintree highly enough. Steve and his colleagues are always friendly, helpful and very professional.
Prices are excellent, and when I needed to down size to a smaller unit, nothing was too much bother, and no hard sell to continue paying for extra space when not needed.
I will definitely use Titan’s for self storage again if needed.

29 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service all around

Great customer service all around, from start to finish corrine was very helpful showing me the storage unit and the welfare as well. I will recommend Titan storage to anyone who wants to rent out a storage unit.

24 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great facility, great manager

Corinne was a pleasure to deal with and made the experience relaxed and stress free. Highly recommend using Titan and dealing with Corinne.

13 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely unbelievable customer…

Absolutely unbelievable customer service especially from the manager corrin who couldn’t help us enough. Shown us around took her time to explained how everything worked. Unit and site is clean and well kept

4 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My time using titan storage has been an…

My time using titan storage has been an stress-free delight from start to finish. The storage areas themselves are immaculate, the loading bay is well designed for multiple people to be loading at once, the 24 hour access is a simple yet safe system, but above all else the customer service has been second to none.

During my time here, I changed jobs and therefore changed paydays, which caused a direct debit to bounce before making arrangements with titan. Tyrone handled the transition smoothly with a consistent friendly and understanding voice to help accommodate me. He really has gone above and beyond to make the situation as stress free as possible.

I’ve since recommended family members to use Titan and will be returning for any future storage requirements I have.

13 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Superb service

I highly recommend Titan Littlehampton. Having never rented a storage unit before I really didn't know how it all worked. Corinne and Theo were brilliant; helpful, flexible, professional and kind. Everything went very smoothly thanks to them. Very impressive from initial enquiry to having nearly all my worldly goods in one of their units.

5 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We used Titan as we were updating our…

We used Titan Poole, as we were updating our kitchen, and needed to empty everything!
From the first meeting we found the staff to be both extremely helpful, the facility itself was clean and efficiently run. Giving us easy and secure acces 24/7.
Staff kept us up todate and informed, this is the 2nd time we have used Titan and will not hesitate to use again when necessary. Thanks Titan!

7 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service from Corinne and…

Great customer service from Corinne and Theo at Titan storage. Theo talked me through the initial process and showed me the size of units available and a detailed tour of the site. Quickly filling the first unit we required a second at short notice and Corinne sorted that for us with ease making everything as smooth as possible. I would highly recommend Titan storage Littlehampton, Corrine and Theo were both helpful and professional.

18 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Titan Littlehampton were the best!

Both Corinne and Theo were very helpful, efficient patient and cheerful. Made what was for me a difficult experience so much easier. Thank you both

30 maart 2026
Review zonder uitnodiging
Logo Titan Self Storage

Antwoord van Titan Self Storage

Hi Carol,

Thank you very much for your taking the time to leave a review.

I’m really pleased to hear that our Littlehampton team were able to make the process easier for you during what sounds like a difficult time. I know they’ll really appreciate your feedback, and I’ll make sure this is shared with them personally.

Thank you again for choosing Titan Self Storage Littlehampton.

Kind regards,
Dan

Head of Operations - Titan Self Storage

Beoordeeld met 5 van de 5 sterren

Well organised

Well organised , secure and clean space . Helpful staff

2 mei 2026
Review zonder uitnodiging
Logo Titan Self Storage

Antwoord van Titan Self Storage

Hi Anna,

Thank you for taking the time to leave us a review.

I’m really pleased to hear that you found the store well organised, secure, and clean, and that the team were helpful throughout your experience with us.

We really appreciate your feedback and thank you for choosing Titan Self Storage.

Kind regards,
Dan

Head of Operations - Titan Self Storage

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