T J Car Sales Reviews 

Excellent service, very patient and helpful with many questions.
Lots of choice of cars

This is my second purchase with TJ Car Sales, and again Tom, Michael and Chris are very welcoming, i felt very relaxed in their company again there is no pushing me into buying !! I made my decision and Sales Executive Chris was on hand to process my paperwork and then just for me to sign on the dotted line !! Easy .
I gave them a review 2 years ago on my last purchase and again would rceomend them to my Family and friends.

Brilliant service from start to finish dealing with Chris very easy to deal with would recommend to my friends and family

I bought a car from this company, and despite being asked to review it within a week, I wanted to fully experience all aspects of the vehicle before commenting. I have have the car for a year, so feel able leave an objective review.
We dealt with Mike, who was certainly very chatty and friendly. However, it is the vehicle I am reviewing, not the sales patter!
I had wanted an Abarth for some time, and instantly fell in love with this one. I viewd it several times and kept asking for a cold start but whenever we went, the engine was running. Clearly I should have insisted but I let my heart rule my head. The company does not offer any warranty, other than the legal29 days, so thankfully I purchased one with Warrantywise. I am so glad I did, because within a couple of weeks there was a loud noise coming from the rear which turned out to be a snapped coil spring. Fortunately, this was covered in the terms of the warranty.
The second thing was the rear windscreen wiper fell off, due to TJ cars not correctly screwing it in place!
A couple of weeks later, I was driving at speed in the fast lane of the M5 when my tyre blew! I was lucky to be an experienced driver and able to safely navigate to the hard shoulder. When the AA attended, they showed me that the tyre had been worn down to the metal on the inside! Considering the car had been serviced just before the sale and that the car should be sold roadworthy, there was clearly no due diligence to check that! This could easily have resulted in a fatal accident and I am appalled that the car was sold to me in that state!
There have been numerous other issues which I've had to put right to bring the car to an acceptable standard and at considerable expense.
For these reasons i can only give the company 1 star and I will certainly neither use them again nor recommend them!

I cannot thank TJ Car Sales, and Daryl the salesman enough. Its traumatic enough when your main car dies, and you need to find another quickly, but thanks to these guys, and their friendly attitude, it was a doddle. I know I am in safe hands with them, and they made the whole experience devoid of stress. I cannot recommend them enough.

Easy and straightforward car-buy for me at TJ Car Sales Bridgend. Zac was very helpful from start to finish. Friendly and knowledgeable guy to deal with. Sorted all the paperwork for me. I would definitely recommend them and would go back there for my next car.

I bought a 19 plate Mini Cooper S in March. There was a couple of very small issues which Tom arranged to be carried out. Picked up my car and the issues that I raised have been carried out to an excellent standard. Thank you Tom so much. Highly recommend Tom at TJ Car Sales.

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I purchased a Mercedes GLA AMG Line from TJ Car Sales back in March, travelling from Abercynon to get the car, and overall I’ve had a really positive experience. Not long after buying it, I noticed a small issue with the boot, which was a bit frustrating at first. However, the way the team handled everything completely reassured me.

From the moment I got in touch, they were nothing but helpful, professional, and easy to deal with. There was no hesitation — they took responsibility straight away and arranged to get the issue sorted quickly. The repair to the boot was completed efficiently and to a high standard, and I was kept updated throughout the whole process, which I really appreciated.

It’s not often you come across a dealership that genuinely looks after its customers after the sale, but TJ Car Sales definitely proved they do. Their aftercare and customer service really stood out and made the whole situation stress-free in the end.

I’m now very happy with my Mercedes GLA AMG Line and would highly recommend TJ Car Sales to anyone looking for a quality car and a trustworthy service.

The most incredible service and consideration for the needs of my daughter who bought her first car with Darryl last week. Cannot recommend TJ car sales enough!!

Bought a car with these guys at March last year and the service/car were great. A year later I had another vehicle and they bought the car back off me at a great price. Couldn’t recommend Tom and the team enough!

Nothing was too much trouble. I was recommended by people I trust who’d also had a good experience with them

I have just purchased a little mini from this company as my daughter's first car. We called in unannounced to see it and immediately felt reassured as it was in the garage up in the air have new brakes and discs.

Mike was our salesman, he wasn't at all pushy and seemed very keen to ensure the first car experience went well for us. He promised that the car would look and drive perfectly for her when we picked it up, and he was true to his word.

Sadly on the way home we discovered the radio didn't work, which was strange as it had when we were on the test drive, but I called them up and they are going to sort that out for us next week, no quibble at all.

Their reputation is clearly something that means a lot to them and this comes across in their commitment to provide a service and product they can be proud of. I have complete faith in their integrity and feel that we made the right decision buying the car from TJ car sales.

Just bought a lovely 118i from here dealt with Mike who was absolute pleasure to deal with made the whole experience very easy car will be back here for my next vehicle 100% better than any other dealership around

I had a great experience with TJ Car Sales, especially as this was my first car, and they made the whole process so easy and stress-free and answered alot of my questions..
The staff were friendly, especially patient, and incredibly helpful, taking the time to explain everything clearly and answer all my questions. I never felt pressured and always felt supported, which really meant a lot as a first-time buyer.
A huge thank you to the entire team for making my first car-buying experience a decent one. I’d highly recommend TJ Car Sales to anyone, especially first-time buyers aswell :)

Wales to Cornwall was a fun experience driving alone 😂 car survived aswell 👌

Fantastic experience. Mike made the process easy with his supportive, free and informative approach. No hard sell...just a genuine desire to get it right fir us. Brilliant from start to finish. I recommend this company highly based on the service snd experience we had. Well done Mike!

Jess was amazing made me feel welcome understood what I was looking for, the manager was also amazing, they don't make you feel underpressure to buy a car straight away, 10 out 10 guys keep up the amazing work you do

I purchased the most expensive car on site, and they sold it to me faulty. On the way home from buying it, fault lights were coming up on the car and the car cut out. The next day, the car had no power and broke down several times, completely cutting out whilst driving in 5th gear, and after having it plugged in by a reputable garage, it showed more than 25 faults!!!

I rang TJ cars to explain what happened and that I would like to return the car for a refund, but was told they needed to authorise this with the boss who would call me back. He didn’t. I chased them many times that day, but the boss refused to speak to me, his salesmen making excuses for why he couldn’t take my call, one being that he was on auction sites buying cars. I was told he would call me back by the end of the day.
Again, he didn’t.

I chased for another two days but again was given feeble excuses. Eventually, after calling and calling them, I was told by a salesman that a tow truck would pick up the car on Friday and I would get my refund straight away.

On the following Monday, the car was re-advertised for sale! But still no refund and no contact from the boss whatsoever. I was told I’d get a refund by the Tuesday. On Tuesday I was asked if I wanted the car back and if it happened again, I could get my money back!
When I said no, I was then told I wouldn’t get my refund that day because the boss was golfing all day.

I had to threaten them with legal action in order to get my refund.
The customer service was despicable. Clearly they’ve no idea about consumer rights and clearly the car was not tested, before I bought it or after I returned it and the boss is not interested at all.

Go to a reputable dealer and do not waste your time or money here!!

To add - their reply is somewhat laughable.

I took a picture of all of the diagnostic faults but unable to upload it here. In their own contract it states that a customer has a 14 day period in which they can return a car for ANY reason. Clearly they still do not know the Consumer Rights Act which gives you 30 days to return a car.

Great service, Chris was really friendly and helpful. Perfect car and very fair price. Would very much recommend.

What a different experience!! We had been searching for a first car for our son. unfortunately we had experienced a rather horrendous experience prior to this & were a little sceptical and guarded. TJ Cars restored our trust in people and Chris was fantastic. He put no pressure on me but kept me updated at all times, it is fair to say they went above and beyond to provide our son with his first car, which was wonderful. We have nothing but praise and recommendation for TJ Cars & Chris is a credit to them & their team. Thank you so much & a nod to Wayne too for going above and beyond making the car look fabulous when we collected it 🙌. Thank you all so much!!