The TJX Companies Reviews 253

I live in St. George, Utah. Covid 19 did not affect us much. We did not have a lockdown. We had very few serious cases.
It is voluntary to wear a mask, except when you shop at Costco and I stopped shopping there. T J Max has a line of 50 people not standing 6 feet apart, every time I drive into their parking lot because they are limiting the number of people in their store and I just drive right out. It is over 100 degrees outside. While TJ Max thinks they are protecting people from Covid, they are contributing to people getting a heat stroke. I can go anywhere else and get in just fine. Their policy is useless just because people are huddled close outside waiting to get in, and they are adding to people's health problems by exposing them to extreme heat.

I have always had a great experience here. Cute clothes for low prices. Plus a mixture of other household items. I love TJ Maxx!

I love this store and Marshalls!

I’ve had great experiences ordering multiple items online and returning them to the store or through the mail. They do not have the variety they have in the stores, but, I regularly order items from here rather than having to go to the store - especially for prom dresses, maid of honor dresses and difficult to find sizes for my husband and son.

Great styles and pricing. I absolutely love shopping all their stores. Marshall’s, TJMAXX and Home goods.

Why tj maxx stores still open? They dont care about people,they dont respect what government is asking.Is it essential business? Really???

If you get their credit card and you pay early, you get penalized. My payment was due on the 28th of the month and I posted a payment on the 4th of the month to almost pay off the balance. I got charged and additional $25 fee plus additional interest. Bad business in my opinion. i called Customer Service and they grudgingly removed the charge then proceeded to lecture me that it is not the correct practice to pay in advance. So my thought is, if I had paid my balance in full before the statement came out then I would've been penalized for paying it off.

They have items on their website but they are never available. If you put them in your cart it says out of stock. Why would you have it on your website if it’s not available. SHADY!

Cheap products but if you end up buying a defective one....stay serene as you can be sure there will be no service at all!

I have gone # times to Marshalls which is part of this group of companies & to be honest: Marshalls is terrible as far as it does NOT accommodate plus size females. I have tried to shop there for few items BUT largest size I have found in female items is x-large. They do NOT even have undergarments in larger sizes. So I prefer shopping @ their competitor Ross. Ross is reasonable & have larger selection of plus size clothing. In a world where so many are dealing with being over weight, why is it Marshalls does NOT accommodate this category of people?

I have only had negative experiences ordering online with TJMaxx. They have forgotten to send items then they become out of stock. They also sent me the wrong item and instead of offering free return shipping they made me go back to the store to return it or pay for shipping.. for their mistake!! They never even sent me the correct item. WORST customer service!!

I love TJ Maxx! I always find great deals on cute clothes.

DO NOT get a TJ Maxx CREDIT Card because they RIP OFF customers. Their card payment window is from the 5th to the 28th if you pay on any other day of the month you will get a late fee and your payment will not go towards the next month's payment. If you set up auto payments for any days of the month between the 28th and the 4th of the next month you will accumulate fees. They do this on purpose to make more money off their cards.

When TJ Maxx first came to my city, the store was my favorite. I found ALL of my clothes there. The selections of jeans, T-shirts, and workout gear were fantastic and great quality! I felt like I was getting name brand mall clothing at steeply discounted prices. The store was just great!!!

Flash forward about 3 years since the store has been there...... the store and the selections are terrible! The men's section has slowly become a collection of cheap nameless T-shirts, unattractive Under Armour gear, and old jeans. The "quality' clothing is gone.

Now, they are no better than Burlington. I liken my current TJ Maxx shopping experience to my favorite restaurant suddenly taking shortcuts with the meals, changing recipes and changing the menu to cut costs.......the loyal customers can certainly tell the difference.

Dr. Dave

Do not order online! I ordered a bunch of boys’ clothes for my son for Christmas. Shipping was long & they didn’t include one of my sweaters which was already a little overpriced!! I contacted customer service NUMEROUS times about shipping my item or a refund/exchange & nothing. Would have liked this store but now I will not order from them again!

No receipt, no money back if it’s junk. It’s their policy. Their policies accuse you of stealing the item in question, otherwise they would give your money back. You can show them the debit from your account that matches the item being returned and NOPE! It’s their policy! This is why Amazon is going to put this and other stores like them out of business. They will blame Amazon but it all boils down to their “policies” what a shame. The countdown has begun. Kmart, Sears, who’s next? TJ Max= Total Junk to the Max.

I don’t know about everyone else but my experience here is great every time. How can you not love this place. I always get me some nice Ralph Lauren button down shirts along with some Ralph Lauren polo shirt for work. The entire is always great. Nice high-end designer molding for a low bargain price. If I am not here I’m usually at Marshall’s. Either way it’s a win!

I never liked how their website looks so never ordered online. I do go in the store for the discounts in the make-up section and not only!
Great prices for stuff on sale.
I can't believe someone in their fifties got mad when an associate pointed out they're trying on kids clothes. That's a reason to complain? The levels to which the American customer is entitled is crazy to me. If you cry because you're trying on kids clothes and someone points it out you probably need a therapist!
Overall, I always enjoy going into TJ Maxx and I always find good deals.