Total Tech Care 360 Reviews 42

I did not use my computer for 5 months. Somehow someone or more messed with it and I could not make it operable. Out of frustration
i put it down and did not try.

However,there comes a time when you need it. I talked with Mike originally and he got the ball rolling. Daniel took over on follow-up and helped me, a computer illiterate, get things up and running. Thank you.

All contacts were very helpful

The service has been excellent thus far. Both of the people I've been helped by were very clear, made sure I understood what was going on, and just overall tried to take care of me.

I think they did an excellent job cleaning out my computer, couldn't have asked for a better company to deal with. And Cutler was very funny.

Most of the time I'm able to get help and get my computer problems resolved. Sometimes they aren't resolved completely and the full problem isn't and only partially resolved!

Great customer service, very quick to respond to emails for service. I would recommend Total Care 360 to everyone, I have been with them for months and have been 100% pleased. There has been nothing that they have not been able to guide me in the right direction or either fix it for me. Mary

I found the work well done, efficient and timely.

Excellent Service, Great bunch of guys to work with!

Took care of my problem & followed up to make sure I was satisfied.

Quick response and very knowledgeable technicians.

Totally great job! 100% I would recommend Total Tech Care 360 to anyone who has a computer!

Colby,
Thank you for your excellent service and professionalism while helping me service my computer. I am most grateful for your excellence as worked on correcting the problems with the computer. Colby is the best technician that i have worked with at Total Tech Care 360.

David the tech went more than out of his way to solve my problem and did it successfully and with grace.

Total Tech Care 360 was able to help me get my email password reset and my computer cleaned.Thank you so much for having amazing customer service and treating an old man right!

Sheila G and Colby were both great. They were so helpful , kind and very personnable.
Take good care of them.

I don't have enough superlative words to describe the service I received today from Lynsee M. I have some computer knowledge but just enough to possibly cause some major damage on my own.

After the "tune up" I received yesterday from Michael C and Colby I was still having issues with a gaming program that I play very often. It would not load as it did before the tune up, and I was used to the old way (can't teach an old dog new tricks).

Lynsee, in her very respectful, cheerful and friendly way resolved not only that problem but another one concerning zip files. We were on the phone about 1 1/2 hours but she was so helpful and friendly that I really was not concerned about the time.

I will refer Total Tech to all friends and family that need service. Your exceptional service and response in almost un heard of in in the online experiences I have had, and I do appreciate it so very much.

Thank you again. I'm sure I will be calling you in the future.

JoAnn Powell.

Total Tech Care 360 is amazing to work with. I have really enjoyed using their service and Lyndsee IS AWESOME!!!

Nancy Long, Yuma

Total Tech Care 360 is amazing, I was having all sorts of issues with my computer in what they called a "reboot loop". Colby was able to get my computer fixed and working again. They have some of the greatest customer service I have ever received. Best Technician's I have ever had.

Total tech care 360 was amazing, they were able to get the work down in less time than they originally said. Thank you.

Excellent work to get my computer back in shape and recover email. It took almost 4 hours but Colby and Rob were very nice and explained everything to me. I’m a senior and not computer savvy so Thank you for your patience.