SOS GEEK Reviews 267

Brian was absolutely wonderful and very patient!

Austin has gone above and beyond to help both my husband Barry Shapiro and me with out two computers. His work is exemplary. We have been very fortunate to avail ourselves of his expertise.

Brian was great, did a great job, was very helpful and patient.

Brian was very helpful to me because I am a senior with little computer knowledge. I appreciate his help.

Very Patience and understanding of the issues.

Corrected issues remotely.

Very poor customer service. We had our appointment rescheduled three times with a no show each time.
We received a voicemail the day of the third appointment that there would be an additional charge of $700 because we live in a “mountain area”.
We were also told none of the technicians could come because we were too far away.

Do not waste your time trying to do business with these people.

I was initially skeptical , but after Austin took care of several complex concerns I'm totally satisfied, in every way.
Until later, when my printer wasn't working appropriately, I had to wait longer than a reasonable time and was told it was because it's later at night.24/7 means anytime, any day. I was apologized to, by Kenny, and I accepted but I hope it was only a coincidence and I can expect better in the future.

always there when you need them and great at explaining problems

Austin was patient and I am very hopeful and reassured that may computer is clear of any bugs I have put in there.

Harris is a excellent tech support advisor and dispatcher was able to work with me and the customer to service her laptop had a great time

very good. solved all my problems.

Spoke with Austin and he cleaned up malware threats and now my device is completely protected ! Thank you Austin and SOS Geek!!

Both Brian & Albert were hard-working technicians tuning up my computer; cleaning it and maintaining it so that it can give me reliable service. They were very polite and easy to work with. Thankyou.

SOS geeks is the only service I would use They are professional, polite and experts at fixing problems on the computer. Today my helper was Tech Harris and he did a terrific job. Thumbs up to him.

My problem was fixwd

Brian. friendly , quick , worked to solve my problem, had good information but but not pushing products but wanted to fix my computer - Good job !

My experience was awesome from beginning to end
The staff was so polite and understanding
Their professionalism was on point, which, I think attributed to excellent customer service. They worked like a team in unison with their technical skills to ensure great services, and solutions.
Thank you SOS You are my go to, for future technical problems.