Ordered on line in the morning and it was despatched in the afternoon. Excellent service. I opted for overnight delivery. Fedex were the carrier who advised the parcel was on the Van at 07.30 am at... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Everything I have ordered has a full description including price. I know exactly what I'm paying for including delivery. Every order is tracked. Good quality and good service. Out of stock items notif... Toon meer
Bedrijf heeft geantwoord
Excellent service. Had a bit of an issue with a pre-order, but this was satisfactorily resolved within 24 hours. Will happily buy from Train Trax again.
Bedrijf heeft geantwoord
By far the best place to buy Kato models in the UK. My order was shipped quickly and was exceptionally well-packaged. Pricing was also fairer than other retailers.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Train Trax is dedicated to Kato Model Railway products to buy online. I stock all the popular Kato N gauge Unitrack, rolling stock and buildings. I carry a large range of locomotives, carriages, wagons and sets from Kato USA. I also stock a growing range of European and Japanese outline, Locomotive Multiple Units and Rolling stock, with more coming from Kato regularly. So if you are just starting your layout or you are a seasoned Unitrack modeller I endeavour to have the products you are looking for!
Contactgegevens
Model Railway Magic, Unit 15 The Bull Centre, Stockton Lane , YO32 9LE, York, Verenigd Koninkrijk
- 01904215416
- help@traintrax.co.uk
- www.traintrax.co.uk
5,0
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Train Trax
Thank you for the kind review, we appreciate it!
N gauge Kato track
I recently purchased some N gauge Kato track from Train Trax. The price was really good and the order was delivered by Royal Mail 48 hour tracked exactly on time. Excellent service. Thank you.
3 juni 2025
Antwoord van Train Trax
Thank you for your custom and the kind review, we love it when a plan comes together!
My go to place for anything Kato
Found them to be a great source for parts and very knowledgeable & helpful. Very fair priced and been very satisfied with all my dealings with them. Highly recommend 👍
3 mei 2025
Review zonder uitnodiging
Antwoord van Train Trax
Thank you for the kind review, we do our best to make sure we can give the best about Kato as we're all a little enthusiastic about it! Thank you again.
Exactly what I ordered
Exactly what I ordered, and delivered exactly when I was told it would arrive. What's not to like?
2 juni 2025
Antwoord van Train Trax
After discussion in the office we have decided "not having model trains" would definitely be something to not like, luckily we seem to have solved that problem! Thank you so much for the kind words, they mean a lot to us!
Highly recommended
Train trax is an excellent company for the purchase of Kato model railway products. Their prices are really good and they dispatch orders promptly. Delivery is usually by Royal Mail 48 hour tracked. If goods are not in stock, they will order them for you. I have always experienced the most excellent service from them and I would not consider going anywhere else for my Kato model railway products.
2 juni 2025
Antwoord van Train Trax
Thank you for the lovely review, we're a tiny team passionate about Kato products and always happy to make sure you can enjoy them too! Thanks again, we really appreciate the kind words.
Great service good prices
30 mei 2025
Antwoord van Train Trax
Thanks kindly for the review. Anything we can do better to get 5 stars next time?
Excellent Service as always!
29 mei 2025
Antwoord van Train Trax
Thank you for taking the time to drop us a review!
Great service as always thank you
29 mei 2025
Antwoord van Train Trax
Glad to always be of help! Thanks for dropping a review!
Answered all my questions and suppled…
Answered all my questions and suppled what I required
28 mei 2025
Antwoord van Train Trax
Thanks for the review, we try our best!
Kato Order
Really good to deal with. Kato models were competively priced and excellent delivery by Royal Mail. All fine. Thank you.
27 mei 2025
Antwoord van Train Trax
Thanks for taking the time to drop us a review, we appreciate it!
Would give 6 star
Quick delivery, cheap prices, helpful customer services, quality products
28 mei 2025
Antwoord van Train Trax
We wish you could give us 6 stars too, we try our best! Thank you for the kind review.
Antwoord van Train Trax
Thank you for taking time to drop us a review!
Good service great price easy to use…
Good service great price easy to use website and good correspondence
27 mei 2025
Antwoord van Train Trax
Thank you kindly for the review, we like being here to help!
Always delivers on time.
27 mei 2025
Antwoord van Train Trax
Thank you for the review, we love when a plan comes together!
Excellent service as always
Excellent service as always. The range of stock is incredible. My go to for Kato!
27 mei 2025
Antwoord van Train Trax
Thanks so much for the review, we try and keep as much as we can in stock!
Good service
27 mei 2025
Antwoord van Train Trax
Thank you for taking the time to drop us a review, we appreciate it!
Excellent rapid service
Excellent rapid service. Great prices. Certainly worth a look.
I'll be shopping here again.
15 mei 2025
Antwoord van Train Trax
Thank you for the lovely review, we look forward to seeing you again!
Traintrax are always great to deal…
Traintrax are always great to deal with, they are my one stop shopfor all things Kato. Speedy delivery and the items are always well packaged.
15 mei 2025
Antwoord van Train Trax
Thank you for the kind review!
Antwoord van Train Trax
Thank you very much for taking the time to give us a review, we appreciate it!
I had a locomotive repaired by Train…
I had a locomotive repaired by Train Trax (bought from another supplier). The repair was carried out very quickly. The item was returned within a week of postage. The cost was very fair considering the intricate work carried out. Overall excellent service.
14 mei 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.