Ordered on line in the morning and it was despatched in the afternoon. Excellent service. I opted for overnight delivery. Fedex were the carrier who advised the parcel was on the Van at 07.30 am at... Toon meer
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Everything I have ordered has a full description including price. I know exactly what I'm paying for including delivery. Every order is tracked. Good quality and good service. Out of stock items notif... Toon meer
Bedrijf heeft geantwoord
Excellent service. Had a bit of an issue with a pre-order, but this was satisfactorily resolved within 24 hours. Will happily buy from Train Trax again.
Bedrijf heeft geantwoord
By far the best place to buy Kato models in the UK. My order was shipped quickly and was exceptionally well-packaged. Pricing was also fairer than other retailers.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Train Trax is dedicated to Kato Model Railway products to buy online. I stock all the popular Kato N gauge Unitrack, rolling stock and buildings. I carry a large range of locomotives, carriages, wagons and sets from Kato USA. I also stock a growing range of European and Japanese outline, Locomotive Multiple Units and Rolling stock, with more coming from Kato regularly. So if you are just starting your layout or you are a seasoned Unitrack modeller I endeavour to have the products you are looking for!
Contactgegevens
Model Railway Magic, Unit 15 The Bull Centre, Stockton Lane , YO32 9LE, York, Verenigd Koninkrijk
- 01904215416
- help@traintrax.co.uk
- www.traintrax.co.uk
5,0
Uitstekend
1K reviews
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Antwoord van Train Trax
Thank you for taking the time to leave us a lovely review. It's always nice to hear we're doing good.
Antwoord van Train Trax
Thank you for taking the time to drop us a lovely review! We're glad we're doing it right.
Antwoord van Train Trax
We try our best and we're glad it's working! Thank you for taking the time to leave a lovely review!
Great experience and the delivery was…
Great experience and the delivery was earlier than expected. Thanks.
7 juli 2025
Antwoord van Train Trax
We try our best! Thank you for taking the time to leave a review.
Great service appreciated by a beginner
I am a novice (age 74) in model railways (more interested in ski lifts) so finding their easy to use website with bags of information was a plus. My items came very promptly.
3 juli 2025
Antwoord van Train Trax
We're always delighted to help people discover the world of model railways! You won't be a novice for long! Thank you kindly for leaving such a lovely review, always makes us smile knowing we make people happy!
Great communication about my order
Great communication about my order. Arrived as expected.
30 juni 2025
Antwoord van Train Trax
Thank you kindly for taking the time to leave us a review, it's always nice to know when we are doing good!
Great service and great customer spport
Three recent purchases all quickly received and in excellent condition. The web site is also very helpful. When I accidentally ordered the wrong thing a quick e-mail solved that within just a few hours the same day.
30 juni 2025
Antwoord van Train Trax
Thank you for your lovely review. We do our best to make sure things are sorted ASAP, glad we could help!
A reliable dealer.
27 juni 2025
Antwoord van Train Trax
Thank you so much for taking the time to leave a review!
Great service and all done quickly and…
Great service and all done quickly and efficiently. Many thanks and will certainly use again. The Kato pocket money engine and carriages are ideal for the little layout I first built nearly 30 years ago for my son. I hope to purchase more Kato items in the near future as they really are perfection in miniature.
27 juni 2025
Antwoord van Train Trax
Thank you for leaving us such a lovely review. We are always astounded by the Kato quality at prices that are a fraction of some manufacturers!
We'll always be here to help you along the way!
Antwoord van Train Trax
Thank you kindly for taking the time to drop us a review, we try our best and we're always happy to make others happy!
Good retailer, happy customer.
Order arrived quickly, thank you. Much better experience than some other online model rail outlets.
Placing a follow up order now.
23 juni 2025
Review zonder uitnodiging
Antwoord van Train Trax
Thank you for your kind words and taking the time to leave us a review! We look forward to supplying you on your railway journey!
Kato U.k. Top Supplier
I have made numerous purchases from Train Trax & never had any issues. They are my go to for anything Kato related. You will often find their prices are comparable or even cheaper than used stock on auction sites. Deliveries are prompt & the website is easy to navigate with items clearly marked regards being in stock or pre order unlike other sites.
24 juni 2025
Review zonder uitnodiging
Antwoord van Train Trax
Thank you so much for your kind review, we love to share our love for the hobby and we glad it's shining through to the business!
High quality service
Fast service. Very competitive price. Well packed and safely delivered.
2 juni 2025
Antwoord van Train Trax
Thank you for the lovely review, we're very happy to share this hobby with people!
Fast and accurate service
Fast and accurate service. The ordered items were assembled and sent to the Post Office for delivery within a few hours. Post Office delivered on time. Very happy with the purchase.
10 juni 2025
Antwoord van Train Trax
Thank you for the review, we love it when a plan comes together!
Perfect every time an the only site I…
Perfect every time an the only site I know that is good quality and cheap for Kato it’s just amazing x
9 juni 2025
Antwoord van Train Trax
Thanks for the kind review, we like to keep our prices down so more people can enjoy the hobby. We just love sharing what we're passionate about!
Kato Unitrack is a great product and…
Kato Unitrack is a great product and Traintrax are one of the best places to get it, huge choice, great prices and super quick service, plus their website is really easy to use.
9 juni 2025
Antwoord van Train Trax
Thank you for the kind review, we love Unitrack too, our layouts at home are all made with it!
Antwoord van Train Trax
Thank you for the review, we try our best!
Antwoord van Train Trax
thank you for the kind review!
Antwoord van Train Trax
Thank you for the lovely review, it is much appreciated!
Order
It was very clear and easy to order the item i wanted. Great customer service letting me know about my purchase. I will be using TrainTrax going forward and would recommend them to friends.
6 juni 2025
Antwoord van Train Trax
Thank you for the lovely review, we look forward to getting you the fun things you need in the future!
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