Lisa from rental department in San Diego is so insanely aggressively rude. It’s mind boggling how she still has a job or why the company chooses to keep rude people employed. Terrible company to work... Toon meer
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Lees wat reviewers zeggen
I had 2 requirements, written into the PO. They missed both requirements. I asked to have the QM reach... nothing. Had to ship back the artifact, still inept handling. For a 17025 Accredited c... Toon meer
Worst experince so far. Accelerometers sent out for calibration, it was delayed 4 times at least. When asked why it was taking too long. They stated that they were waiting for Manufacturer specs. Spec... Toon meer
Starting off early in the year, had a few issues with pricing for our equipment calibration. I was not informed up front that if I had numerous pieces of equipment to be calibrated that the price... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Transcat, we are the global leader in test and measurement equipment and calibration services for highly technical industries, including life sciences, power generation, aerospace and defense, manufacturing, food and beverage production, and more. We provide quality calibrations from our headquarters in Rochester, NY and through our multiple commercial calibration/repair labs throughout North America (accredited to ISO 17025:2017 through ANAB). We offer in-lab and on-site calibration services in a variety of service levels – so you receive the calibration specific to your quality needs. We also offer compliance, validation, and analytical services to ensure customer equipment is performing as required to keep operations compliant. As a leading distributor of test and measurement equipment, we ensure our customers have access to more than 100,000 products from over 500 manufacturers. Our product portfolio enables our customers to measure and calibrate a variety of parameters and we represent the industry’s leading brands, such as Fluke, Megger, Keysight, Teledyne FLIR, and Druck, to name a few. Plus, our exclusive new instrument calibration program guarantees that the equipment purchased from Transcat is ready-to-use from the point of purchase. Along with new equipment, we also offer rental equipment for an efficient and cost-effective solution. Customers can rely on the quality of our services and the breadth of our technical product offering to maintain accuracy in their operations. Transcat: by any measure, a better choice.
Contactgegevens
35 Vantage Point Dr, 14624, Rochester
- 800-800-5001
- sales@transcat.com
- www.transcat.com
1,4
Zeer slecht
1K reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 40% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent Customer Service
Excellent Customer Service. Quotes are usually in my hand within a few ours of request. Customer Service (Willy) is very helpful.
Thank-you
Paul stringer
8 november 2017
Review zonder uitnodiging
excellent service
The customer service was very good, and the ship was really fast so I have now my stuff, I don't have any problem with my items and also the price is very affordable.
6 november 2017
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Wish I could give 0 stars
Wish I could give 0 stars. Horrible customer service. Would not respond to voicemail or email. Do not understand the products they sell. Save yourself the aggravation and frustration and order from someone else.
3 november 2017
Review zonder uitnodiging
Easy peasy to return something.
2 november 2017
Review zonder uitnodiging
The experience was quick and easy
The experience was quick and easy. Found what I required with little effort and received a quote in a timely manner.
31 oktober 2017
Review zonder uitnodiging
The delay was not what we has told in …
The delay was not what we has told in the first time.
We receive the instrument 2 month after we place the order
31 oktober 2017
Review zonder uitnodiging
Excellent service
26 oktober 2017
Review zonder uitnodiging
Great transaction
Great transaction. They shipped fast and the customer service was graet!
26 oktober 2017
Review zonder uitnodiging
When i called to order this tool
When i called to order this tool, they new who i was and had all my info
ready, The item was in stock and shipped on time.
Thank you for being there and handling my order in and professional
manner, I have always had a good experience and would recommend
Transcat to anyone.
26 oktober 2017
Review zonder uitnodiging
Started slow, but going smoothly now.
Starting off early in the year, had a few issues with pricing for our equipment calibration. I was not informed up front that if I had numerous pieces of equipment to be calibrated that the price would be less.
Then through trial and error discovered that not all test locations can calibrate all the equipment sent in. Once we found which lab could do everything, It has gone very well.
We will continue using Transcat for our calibrations and purchases.
26 oktober 2017
Review zonder uitnodiging
The mfg of the product ordered thru …
The mfg of the product ordered thru Transcat had scheduled a move which delayed our shipment by months. We were not aware of this until it had happened. There should have more communication up front that the lead time was inaccurate and would be extended due to the relocation.
26 oktober 2017
Review zonder uitnodiging
I had a problem with a connector …
I had a problem with a connector between the computer and the Megger. I spoke with customer service who ignored me for two days. I contacted the customer service manager and she took care of me immediately. She was extremely helpful.
26 oktober 2017
Review zonder uitnodiging
Had exactly what we needed and it was …
Had exactly what we needed and it was in our hands in two days. Reasonably priced on top of it all. Good job.
25 oktober 2017
Review zonder uitnodiging
Great service!!
24 oktober 2017
Review zonder uitnodiging
I appreciate the excellent service we …
I appreciate the excellent service we have always received from Transcat through several years. We always have this company as one of our reliable and professional suppliers. No reservations so far, I recommend this company to anyone. Francisco Perez / General Manager / ATEQ Corp. SA de CV / Queretaro, MX.
24 oktober 2017
Review zonder uitnodiging
I need some test equipment in a hurry …
I need some test equipment in a hurry and they delivered! Excellent customer service. Thanks.
24 oktober 2017
Review zonder uitnodiging
Advised the calibration services would …provided more accurate lead times.
Advised the calibration services would take 2-3 days after receipt of order. Our order ended up not even making it to calibration services until 4 days in... the day it should have shipped. This item was about 4 days late.
23 oktober 2017
Review zonder uitnodiging
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