Lisa from rental department in San Diego is so insanely aggressively rude. It’s mind boggling how she still has a job or why the company chooses to keep rude people employed. Terrible company to work... Toon meer
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Lees wat reviewers zeggen
I had 2 requirements, written into the PO. They missed both requirements. I asked to have the QM reach... nothing. Had to ship back the artifact, still inept handling. For a 17025 Accredited c... Toon meer
Worst experince so far. Accelerometers sent out for calibration, it was delayed 4 times at least. When asked why it was taking too long. They stated that they were waiting for Manufacturer specs. Spec... Toon meer
Starting off early in the year, had a few issues with pricing for our equipment calibration. I was not informed up front that if I had numerous pieces of equipment to be calibrated that the price... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Transcat, we are the global leader in test and measurement equipment and calibration services for highly technical industries, including life sciences, power generation, aerospace and defense, manufacturing, food and beverage production, and more. We provide quality calibrations from our headquarters in Rochester, NY and through our multiple commercial calibration/repair labs throughout North America (accredited to ISO 17025:2017 through ANAB). We offer in-lab and on-site calibration services in a variety of service levels – so you receive the calibration specific to your quality needs. We also offer compliance, validation, and analytical services to ensure customer equipment is performing as required to keep operations compliant. As a leading distributor of test and measurement equipment, we ensure our customers have access to more than 100,000 products from over 500 manufacturers. Our product portfolio enables our customers to measure and calibrate a variety of parameters and we represent the industry’s leading brands, such as Fluke, Megger, Keysight, Teledyne FLIR, and Druck, to name a few. Plus, our exclusive new instrument calibration program guarantees that the equipment purchased from Transcat is ready-to-use from the point of purchase. Along with new equipment, we also offer rental equipment for an efficient and cost-effective solution. Customers can rely on the quality of our services and the breadth of our technical product offering to maintain accuracy in their operations. Transcat: by any measure, a better choice.
Contactgegevens
35 Vantage Point Dr, 14624, Rochester
- 800-800-5001
- sales@transcat.com
- www.transcat.com
1,4
Zeer slecht
1K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 40% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
good company to deal with.
good company to deal with.
Any issues they resolve quickly
regular communication
information is easy to get from web site
28 december 2017
Review zonder uitnodiging
Transcat gave me the best price that I …
Transcat gave me the best price that I could find.
I received a quote quickly and courteously.
Product arrived as ordered. Thanks!
28 december 2017
Review zonder uitnodiging
Product arrived on time and undamaged
Product arrived on time and undamaged. Excellent value.
27 december 2017
Review zonder uitnodiging
Great Customer service
Customer service was very responsive to quick turnaround needs.
27 december 2017
Review zonder uitnodiging
Customer service representative instead …
Customer service representative instead to help a customer trying to win an argument .Very disappointed.
27 december 2017
Review zonder uitnodiging
Effective Customer Service!!
All of my transactions with Transcat have been outstanding!! My contact guy is Willie Person.....I can email Willie a request for a quote and He submits a quote back to me, same day. I can email Willie the Purchase Order and the quote and He will have the order processed, same day. This is the best representation for effective customer service that I have ever seen......always on time, always meeting expectations.
You da Man, Willie!
Thank you!
Jeff
26 december 2017
Review zonder uitnodiging
Very Good Thanks
26 december 2017
Review zonder uitnodiging
My last order
My last order, I received my sensors too late and without my Datalogger.
I have to wait again for the Datalogger.
22 december 2017
Review zonder uitnodiging
From the start of requesting equipment …
From the start of requesting equipment to receiving continual notification of the progress until delivered Transcat has made the experience easy. I would recommend this company.
21 december 2017
Review zonder uitnodiging
Transact promptly sends quotes when …
Transact promptly sends quotes when requested, its always a pleasure doing business with Transcat...I have never had any issues
21 december 2017
Review zonder uitnodiging
My name is Alexandre Santos
My name is Alexandre Santos
As you can verify the goods have been charged on my credit card (BY email). I request the delivery of the respective goods or the immediate return of the amount paid.
20 december 2017
Review zonder uitnodiging
Good experience
Good price, great service. Only thing is that shipping took a while.
19 december 2017
Review zonder uitnodiging
Wrong part
Transcat was to quote a non repairable instrument.
They sent the quote and we receive it.
It was the wrong instrument
18 december 2017
Review zonder uitnodiging
Confirmation on time
Confirmation on time, shipment done quickly
service level excellent
18 december 2017
Review zonder uitnodiging
Transcat offered the item I was looking for!
Transcat offered the item I was looking for for several days. My only issue with the whole process was the inability of the web software to accept my address as the billing address. After three times entering it I gave up and left it.
Later I found out the company had several bad experiences with overseas people ordering items and having them sent to people in the US. My sister verified to Transcat that I was living overseas and had an APO address.
17 december 2017
Review zonder uitnodiging
Helpful from start to finish
Helpful from start to finish! I had a deadline to hit for calibration and delivery, and Transcat went above and beyond to make it happen--thanks so much!
17 december 2017
Review zonder uitnodiging
Reliable
I received the part earlier than promised, everything worked well.
16 december 2017
Review zonder uitnodiging
Very slow for all
Very slow for all (for reaponse, for shipping, for quote)
16 december 2017
Review zonder uitnodiging
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