Transparent Labs Reviews 

Reilly & Colin were really easy to deal with and very quick to respond. Just overall, really really happy with the experience with customer service at Transparent Labs. Then again, I've always had a great experience, especially with their customer service, and the quality of their products is unmatched.

I accidently had made a mistake on an order. I emailed the customer service team and were amazing in terms of their help. Couldn’t have asked for better experience. Also anyone looking for protein, transparent labs is the best.

I can't say anything nice about this company. I tried the Nitric Oxide and noticed ZERO improvement. Ok, I bought it to try it and it was a bust...no biggie. However, another N Oxide showed up soon after. I guess we get automatic subscriptions! I didn't want this so I tried to contact Transparent Labs MULTIPLE times through many emails and phone messages to obtain a refund. ZERO responses. Nobody mans the customer service. There is ZERO customer service. I don't trust this company for anything.

Stellar customer service and great products. They have more than earned my repeat business.

My experience with Transparent Labs was amazing, really love the customer service department especially! They treated me right!

I had trouble selecting a chocolate peanut butter protein. In my cart it showed correctly, but after ordering it showed vanilla. I noticed late and reached out before shipping. The order had already been processed and shipped later the next day. TL customer service hooked it up with a gift card for the correct flavor and let me keep the vanilla. Definitely my new protein supplier going forward.

I am actively using several protein and other work out supplements. Strawberry, peanut butter, chocolate, vanilla flavours of protein are so good and rich and sweet when mixed with milk, you’d swear it was a milkshake and not a healthy drink. It’s a health hit and a tasty treat.
Other workout supplements are all working together giving results. Went from 24% body fat to 20% in 3 months with 8lbs lean weight gained. These products work, if you put in the effort .

This is a great company. I love the collagen. Friends are noticing a difference in my skin. I’ll be honest and say there is a slight taste to it (I add to my coffee) but after the first couple days I no longer notice. I get this monthly and would definitely recommend it

I recently found that I have several heart issues. I also have begun eating more Mediterranean diet meals, while trying to add muscle mass to my 78 year old arms, chest, back, abs, and legs. I looked for the highest rated Protein powder I could find. I found Transparent. After consulting as well, I received great customer service and recommendations. Great flavor, great service. If the protein is true, its a winner.

Excellent quality of products. I personally use bulk black pre-workout and the difference is huge compare to others. More pumps during exercise. The protein is clean
and have great taste offering 28 grams of protein. The creatine HMB is also excellent. The customer service responds quickly

Fantastic customer service! My order got lost in the mail and I was sent a replacement immediately.

These products are great, and the customer service support is amazing.

Apart from the product, Best customer support was provided.
Very sweet and helpful people

Reilly returned my email and was very knowledgeable about the product. I have tried many companies over the years but Transparent Labs has given me the best results at a great price. I highly recommend you give them a try. You won't be disappointed!

I had decided to try beef grass fed protein isolate. Returns policy of company clearly states if dissatisfied can return within 45 days.
This powder was impossible to dissolve in water( clumps) , also it was too sweet for my taste. Had requested return 4 days ago via email w credit to my credit card.
In 2 days I got responce from Matthew the customer service rep. Apparently he can’t read , and offered me store credit or replacement instead. And requested lot number I can’t find.
Clarifies as curtesy, again, yesterday. Never heard back. Bad product, bad customer service. Disputed w credit card

They always take care of my support requests and their ingredients are hard to beat!

I shipped to the wrong address, totally my fault. Contacted customer service and they sent out a replacement ASAP! Great customer service and top notch quality products. They are my top supplier!

I really trust and love Transparent Labs products and appreciate how they structure and markets their products. They seem to put purity of products as a high priority and I love that. Quality above quantity and for me that’s paramount.

I already subscribe to Consumerlabs and Consumersreports. Consumerlabs is a 3rd party testing lab that test a bunch of supplements throughout the market. They tested a bunch of protein products in previous testing and after finding out about Transparent Labs, I wrote to consumer labs about possibly including Transparent labs in their testing. Well lo and behold in a recent testing they included Transparent labs 100% Grass fed protein in Milk Chocolate. When I saw that it tested low in heavy metals along with having a high percentage of protein actually in the product(it tested at 33g instead of 28g as marketed on tub) I was so astonished and I knew I made the right decision in choosing Transparent labs as my go to supplement company. Again I like their use of quality ingredients and omission of all the fillers and crap. I so hope they do not change or tweak this.

Their customer service is great also. I contacted them via email on a Saturday and I got a prompt response. I had bought the Stim Free preworkout and Protein Variety pack on subscription. I tried to modify it but I couldn’t and they sent another round of products. The protein was useful but the Preworkout wasn’t because I still had tons from 1st order. As I said, I reached out and told customer service of my issue. Their name was Reilly and they were able to troubleshoot why I was unable to modify my orders. Come to find out, I spelled my email address wrong when I placed order but after when I created an account, I did so with my regular email. That’s what the discrepancy was and Reilly was able to fix everything for me under my correct email. When I logged on I was able to see my orders and I had the option to activate them or pause them which I really liked. I also told Reilly I had no use for the preworkout and wanted an exchange. Well I sent a picture of it and within minutes I received a gift card which included a full refund. That was fast, quick and easy.

They don’t send return receipt to ship product back but maybe that’s for liability reasons. I really hope people do not take advantage of this. Idk but I’m locked in with them. I’ve already put a couple of friends on to them and one friend used to use some Walmart protein. She tasted Transparent labs and although she didn’t initially like it, she appreciated it because she said it tasted clean as opposed to the garbage she’s used to which is filled with sugars, sweeteners and a whole bunch of junk.

I can’t say enough about Transparent Labs except trust them and buy your products here. Do your own research if you can about what products you are looking for. I really don’t think you’ll regret it. I know I don’t.

I'll start with in general, I like this company's products. BUT DO NOT RELY ON REVIEWS SHOWN ON THEIR WEBSITE WHEN MAKING A BUYING DECISION. I have reviewed 3 items over the past month...two of them were 5 stars, and one review was for a terrible product and I gave it just 1 star. Weeks after leaving all three reviews, only two of mine are posted to their website...guess which ones? Yep, my glowing 5 star reviews. The missing review? My 1 star review.

Look, I'm President of a business as well, but I have NEVER not posted a customer review, good or especially bad (thankfully, there have been very few bad reviews in 15+ years).

If they didn’t obviously throttle and censor the reviews left on their website, I likely would have seen plenty of other 1 star reviews on that product with the same gripes that I had, and thought harder / done more research online before spending over $100 on what ended up being thrown away. But how would I have known when that product on their website has nothing but good reviews?

Shady stuff, really made me lose a lot of respect for this brand. I'm looking to see what similar alternatives are out there because this experience left a bad taste in my mouth, much like the terrible product that I gave 1 star to that you'll never see in their website..