Transparent Labs Reviews 

Wanted a particular product. Saw they were advertising a 10% discount. Tried to load the discount code and was unable to. I contacted TL and explained. They sent a discount amounting to MORE than 10% to my card.
In this day and age, WHO DOES THAT??
Actions like that will keep me coming back,( of course, the products are great too!)

I am extremely impressed with both the quality of Transparent Labs protein powder and the outstanding customer service I received. It has become increasingly rare to find a company that truly stands behind its products while treating customers with respect and professionalism but Transparent Labs exceeded my expectations.

The protein powder mixes well, tastes great and gives me confidence because of the high quality ingredients and transparency about what's in the product which is very important to me. As someone who pays close attention to what I put in my body, I really appreciate knowing exactly what I'm getting.

What truly set this company apart however, was their customer service. The prompt, courteous, knowledgeable, and genuinely interested in making sure I had a positive experience. That level of care is hard to find these days.

I highly recommend Transparent Labs to anyone looking for a premium protein powder backed by a company that values its customers. It's refreshing to do business with a company that delivers both exceptional products and exceptional service.

Thank you,
Wendy M.

Had an issue with the flavor. Sent an email they responded and helped me with the issue. Thank you

Other than a high quality product their service is outstanding. The wrong shipping address was accidentally put in while placing my order and by the time they received my message asking to change the shipping address the order already was sent. Instead of making me repurchase/pay for the order they said no problem and sent out another order to the proper address. Not all companies would go beyond expectation like this one. I will be ordering from them again for sure!

I don’t think I will ever try another brand. Mayyyybe for pre workout )unless they have a good one I’ll have to look into it) but for my mass gainer and everything else I’m giving these guys my business!! Customer service was super quick to respond and fix the issue I had which was not their fault AT ALL!!!! I had a major surgery where they took out most my stomach (sadi-s) and it changes how a lot of foods taste and although the drink itself was not disgusting it was just too much for my stomach and these guys sent out at NO COST the vanilla flavor. Which I got a couple days after they emailed me back. And that one sits way better in my stomach so I just wanted to take the time to come on here and say THANK YOU!! top notch product and customer service!!

Great product, terrible customer service. I often prefer to order directly from companies (vs. Amazon or a similar online store), but maybe ordering through Amazon ENSURES YOU ACTUALLY RECEIVE THE PRODUCT. This is the second time ordering directly from the company, and through I put in the order on 6/14, it's 7/3 and I have yet to receive my product, regardless of 5 or 6 emails and calls (where I had to leave a message). Responses back from customer service take multiple days and are basic responses that don't take care of the problem. I had initially received a tracking link, and USPS never changed from "Label created; awaiting package." When I reached out after a few weeks, after several days I finally got a response, "It was obviously lost in shipping; we'll send another..." then proceeded to ask me for my home/shipping address. Hello? It was on my order. So I sent me address (the same one)... then nothing. So after several.more days, I reached out again to see if had shipped. Again, nothing.I called twice over a few days and left detailed voicemails with the order #, and another email. Finally someone sent an email to tell me "they were sending me a replacement" and that I would receive a shipoing/tracking notification that day. Surprise... I didn't. Today, I received a "Thank you! Please provide feedback on your experience." Loke the matter was resolved. I responded. And I have YET to receive a shipping/tracking notice. I will.most likely not order from them again, because typically when I order something I expect to actually get the product. And I'm sad because I love the product itself.

The customer service response time is always quick and is extremely responsive. The PB chocolate protein bars are routinely out of stock but they send a substitute if/when I ask.

Overall great company and excellent response time.

Excellent proteins, super clean and excellent customer support. Highly recommend.

Customer care is quick to resolve any issued and Reilly is a great rep.

Bulk Black Pre Workout
Flavor Name: Black Cherry

First, the Black Cherry flavor is absolutely awful. I've used a lot of pre-workouts over the years, and this is one of the worst-tasting flavors I've ever had. I regretted ordering it almost immediately.

Unfortunately, the taste wasn't even the biggest problem. This formula contains Huperzine A, which is designed to increase acetylcholine levels. While some people may tolerate that well, I did not. After my very first serving, I developed the first migraine I've had in years. Not a mild headache—a full-blown, debilitating migraine that was horrific and completely ruined my day.

Obviously everyone's body reacts differently, but after looking into the ingredients, I strongly suspect the Huperzine A and resulting increase in acetylcholine played a role in triggering it. I've used plenty of other pre-workouts without experiencing anything remotely similar.

Between the disgusting flavor and the severe migraine, this product was a complete waste of $55. There are far too many good pre-workouts on the market to risk dealing with this experience, especially at this price point.

I would strongly recommend looking elsewhere.

Reilly & Colin were really easy to deal with and very quick to respond. Just overall, really really happy with the experience with customer service at Transparent Labs. Then again, I've always had a great experience, especially with their customer service, and the quality of their products is unmatched.

I accidently had made a mistake on an order. I emailed the customer service team and were amazing in terms of their help. Couldn’t have asked for better experience. Also anyone looking for protein, transparent labs is the best.

I can't say anything nice about this company. I tried the Nitric Oxide and noticed ZERO improvement. Ok, I bought it to try it and it was a bust...no biggie. However, another N Oxide showed up soon after. I guess we get automatic subscriptions! I didn't want this so I tried to contact Transparent Labs MULTIPLE times through many emails and phone messages to obtain a refund. ZERO responses. Nobody mans the customer service. There is ZERO customer service. I don't trust this company for anything.

Stellar customer service and great products. They have more than earned my repeat business.

My experience with Transparent Labs was amazing, really love the customer service department especially! They treated me right!

I had trouble selecting a chocolate peanut butter protein. In my cart it showed correctly, but after ordering it showed vanilla. I noticed late and reached out before shipping. The order had already been processed and shipped later the next day. TL customer service hooked it up with a gift card for the correct flavor and let me keep the vanilla. Definitely my new protein supplier going forward.

I am actively using several protein and other work out supplements. Strawberry, peanut butter, chocolate, vanilla flavours of protein are so good and rich and sweet when mixed with milk, you’d swear it was a milkshake and not a healthy drink. It’s a health hit and a tasty treat.
Other workout supplements are all working together giving results. Went from 24% body fat to 20% in 3 months with 8lbs lean weight gained. These products work, if you put in the effort .

This is a great company. I love the collagen. Friends are noticing a difference in my skin. I’ll be honest and say there is a slight taste to it (I add to my coffee) but after the first couple days I no longer notice. I get this monthly and would definitely recommend it

I recently found that I have several heart issues. I also have begun eating more Mediterranean diet meals, while trying to add muscle mass to my 78 year old arms, chest, back, abs, and legs. I looked for the highest rated Protein powder I could find. I found Transparent. After consulting as well, I received great customer service and recommendations. Great flavor, great service. If the protein is true, its a winner.

Excellent quality of products. I personally use bulk black pre-workout and the difference is huge compare to others. More pumps during exercise. The protein is clean
and have great taste offering 28 grams of protein. The creatine HMB is also excellent. The customer service responds quickly

Fantastic customer service! My order got lost in the mail and I was sent a replacement immediately.