Transparent Labs Reviews 

Great quality products, worth every penny IMO. Customer service is also satisfactory, I accidentally ordered the wrong kind of creatine and they were able to fix my order and re send me the correct one, no extra charge. Highly recommend this company!

TL has ALWAYS been so so receptive, accommodating, and supportive with any concerns or questions that I’ve had. Someone will respond quickly and always fix whatever issue I had. It is never anything crazy as far as issues go, just missed chances to update my flavor preference before the reoccurring item ships. It would suck to get a flavor you wanted to change, but they always make sure to send me the one I want at no additional charge. Truly such an awesome company and most of all with GOOD ingredients that you can trust. My physique is flourished from using them and I will not buy protein from anywhere else! Plus they’re military friendly !

I have tried products…if I did not like the taste or the product did not work for my personal goals…customer service always takes care of my needs! Thank you!

First I want to remark on what good customer service I've received from TL. I ordered 100% Grass Fed Whey Protein in 'Strawberry Milkshake' flavor. I didn't love the flavor and I mentioned this to customer service. They immediately offered to send a replacement flavor. I chose 'Oatmeal Chocolate Chip Cookie' and it's amazing!
Now to the product...It has a clean ingredient list without gums, fillers, etc. The company also has a commitment to making sure the ingredients they do use are high quality. I'll be a TL customer from here on out.

I’ve been using transparent labs for a little over a year now, I would usually pick up their products from the vitamin shop. In order to be able to pick the actual product I want I had to start ordering from transparent labs website due to the vitamin shop not having every flavor that I wanted. Needless to say their customer service is great. Long story short I had ordered my products to my old address in Florida (I now live in sc) which was my fault. I reached out to TL and they shipped out the same order directly to me with over night shipping.

I love Transparent Labs! The name says it all! Transparency from products to purchase I couldn't ask for more. I love them protein shakes and I'm soon to explorer and discover more at Transparent Labs! The customer service/customer relations department is undoubtedly the best I have encountered! Professional, knowledgeable, courteous and everyone truly & genuinely care about their customers! The products prove that and the customer service department backs that up! Thank you so much! Michael

Customer service is over the top on getting the issues resolved, super low friction. Felt like they were 2 steps ahead. Couldn't be happier to do business with Transparent Labs. Reilly was a huge help. Thank you support team!

Amazing service. I would recommend other for sure.

On Friday afternoon, I ordered a tub of Bulk to help with my workout sessions. I didn’t realize it had caffeine in it so I cancelled my monthly subscription. I have acid reflux so my GI doc took me off coffee and all caffeinated drinks. On Sunday the order for Bulk was sent to my house. O. O. So on Monday I called and emailed Transparent Labs requesting my subscription of Bulk be cancelled and I requested help with in selecting a new supplement. I’m 74 yrs of age and have been taking Pilates for 14 yrs. I’m changing my Pilates routine to a new class that couples Pilates and weights. Hence, my decision to seek help from Transparent Labs. I received an email from Reilly of Transparent’s customer service department. Reilly helped with 3 recommendations. First to use Stim-Free prior to workouts. Also to consider using Whey Portein Isolate with some Creatine in my drink. I will start the Whey and Creatine once my current supply runs out.
Here’s what else made me so appreciative of Reilly’s help, rather than return the soon to be delivered Bulk, I can give it to a friend to use!?! Yes, isn’t that so kind. And, Reilly also said that my first container of Stim-Free is on the house! I’ve never received anything for free, so I was doubly touched at such kindness.
Thank you so much, Reilly. Your help and kindness has made me a customer for life. I will use the convenient auto delivery option. Thank you so much, Reilly and thank you, Transparent Labs for your clean products.

Transparent Labs' customer support is top-notch. They go out of their way to ensure their customers' needs are taken care of.

I contacted Transparent Labs customer service to inquire about their military discount. I love Transparent Labs Creatine HMB and Grass Fed Whey Protein - they taste great and levels above anything on the market!!

Reilly, the service specialist who contacted me, was kind, thoughtful and extremely professional in replying to my inquiry. Reilly was genuinely committed to helping me and resolved my inquiry quickly. In my opinion, Reilly is a great asset to Transparent Labs and my interaction with Reilly is just another reason why I continue to be a long standing customer.

Thank you for supporting the military community, but most of all, for having great clean products and a committed and professional staff to help us meet our health goals! 5 stars!!!

I was very impressed by their customer service! I received the wrong product and needed a replacement. I called and email right away, but it was already close of business on a Friday before a holiday weekend. I was not expecting to hear from anyone until the following week. Instead, I heard from an agent the following day on a Saturday and they replacement had already been processed! I am grateful to have had this expedited.

I've tried a lot of supplements over the years, my nutrition is built around whole foods. Finding a supplement company that aligns with that philosophy isn't easy. Transparent Labs has been one of the few companies I've found that emphasizes transparent labeling, avoids proprietary blends, and keeps unnecessary fillers and additives to a minimum.
No supplement company is perfect. At the end of the day, supplements are still processed products. I believe real food should always come first. But for the nutrients and protein I can't consistently get from whole foods alone, Transparent Labs has become a company I trust because they focus on quality without a lot of unnecessary extras.
My most recent order was delayed due to a shipping issue. I reached out expecting a back-and-forth conversation, but within 24 hours Matthew from Customer Service responded, asked no unnecessary questions, and immediately shipped a replacement. The process was fast, professional, and hassle-free.

Mahalo Braddah Matthew,for taking care of it. I appreciate you. Aloha 🤙

Seems to be a fantastic company all around. Strong products and a great support team that’s actually been enabled to make quick decisions to take care of customers within reason.

I had an issue where FedEx marked my package as delivered, but it never arrived at my house and was returned to the facility. I reached out through the online contact form, and Reilly from Customer Success got back to me right away. They not only offered to reship it immediately but also sent it via priority shipping to make sure I got it quickly. The entire issue was resolved seamlessly within an hour of their reply. Truly excellent, hassle-free customer support. Thank you, Reilly and Transparent Labs!

I heard lots of this product and buy through online in UAE. As this product not availabe in UAE. But not sure if it's original product or not. I like it. It will helpfull like us if you can ship to UAE. I check with Healf.com but there price more tha double than the product. Please arrange shipment to UAE.

Customer support is fantastic. I have a subscription and one of my offers was not delivered to me, and the post office did not want to help me out. Transparent Labs stepped in and helped me. They resent my order, they did not have to do that, but they did.

Honestly, everything I’ve tried from Transparent Labs has been top-tier. Great taste, clean ingredients, and great results. They’ve definitely earned a long-term customer in me. Their Grass-Fed Whey Protein Isolate Salted Chocolate Carmel flavor is so good!

This company not only provides an excellent quality product but backs it up with superior customer service.
Highly recommended these products,

Kiera was attentive and helped me with a replacement order because USPS messed up.