Transporthubuk Reviews 

We organised 6 trips with this company and they all went perfectly. Sarah frost was especially helpful and prompt to all replies. Will definitely be using again.

WHAT A TERRIBLE BUSINESS!!! 15 people waiting for a bus at the end of a night, at 1am stranded and it never turned up. They didn’t answer our calls or texts and I would never use this company!!! We expect a full refund because it’s absolutely disgusting the way This company works. You should not be a company because you have no idea how to actually bloody run a business!!

Using this service was a form of torture and the way the company responds to concerns is disgusting. Avoid at all costs.

We had a great experience booking with Sarah. Good communication and very easy to work with and ensured our trip to Portrush was seamless. Gary was also a great driver making it a very easy experience and recommend anyone to use the service.

This was the first time I used Transport Hub. The quote was detailed and comprehensive and a quick reply. I had a slight delay in response when I requested an additional transfer but got the response within a couple of days. When I called the company the first time chasing the reply one person was not very helpful but when I called again totally different. I have to complement the whole team with the information given. Also the drivers contacting me on arrival and the rest. The drivers were fantastic we were a group of 8 traveling from Malta and everything went like clock work with the drivers going out of their way to accommodate the group. They are an asset to the company. I have no hesitation whatsoever to recommend Transport Hub and their affiliates. Thank you and well done. Albert

Do not use.

Cancelled my mini bus hire for my wedding 19 hours before they were scheduled. Offered me a 5% discount off my next journey as an apology...laughable. Ridiculous and deplorable company, didn't even offer an alternative.

Avoid any stress and chose someone else, there is a reason they are the cheapest and it's cause they are the worst.

Would give negative stars if possible.

TransporthubUK were absolutely fantastic.
We used them for team transport during a multi-day event and couldn’t have asked for a smoother experience. Every driver was punctual, friendly, and easy to communicate with. They handled last-minute changes without fuss and made everything feel effortless on our side.
The vehicles were clean and comfortable, which made a real difference after long shifts. It’s rare to find a transport company that’s this reliable and responsive, they made a stressful schedule feel manageable.
We’ll definitely be using Transporthub again. Highly recommended for any production or event team needing solid, no-hassle logistics support.

Melody

Emma was very helpful with our booking and everything was sorted within a matter of a couple of days. She also made our changes very quickly and worked round the clock to ensure that we were supported.

We pre-booked a coach to return guests to their accomodations from a wedding reception. The company messaged the groom 30 minutes before the service to tell him they were cancelling the coach. They were then impossible to contact, initially responding but then completely ghosting us. 30 people had to walk home at 12.30am, some for more than 2 hours.

DO NOT TRUST THIS COMPANY.

Booked a minibus in advance for a school forest school session. Confirmed times and locations. Minibus turned up 30 mins late on the way out, 30 children stood waiting on a main road, and then 15 minutes early on the way home. The driver didn't know where he was going, which led to the children missing out on basically their entire session. Not only are we out of money for a bad minibus service, but also the session we paid for and the children didn't get to experience. Complained 28 days ago, no response, so looking like we will have to chargeback and go to the ombudsman for this issue.

I booked from France, well in advance for a group, and Sarah Frist always responded quickly and appropriately to all my requests. The two drivers who provided the round-trip transportation welcomed us kindly on board, taking great care of our luggage. What more could you ask for, especially since the cost of the service was very reasonable.
Thank you to this company and its staff.

Hired a Minicoach for a Stag Tour & everything was perfect.
Administratively Emma was a great help in organising everything and on the day our driver Ash arrived early, took us everywhere we wanted to go, was flexible when we switched up the timings for our tour during the day.
Thanks for everything it was much appreciated

Minibus to go to a wedding, ordered and paid for two weeks in advance,
Didn’t turn up
No reason, no excuse and no apology

You're doing a great job! Keep it up! I'd especially like to thank Alex; everything went smoothly. I highly recommend you.

Great experience

Thank you Sam ✨
I had a great experience with transport Hub UK. Sam was incredibly helpful and understanding, even when I had to change several details about my journey. She handled everything with patience and professionalism, making the whole process stress-free.
Highly recommend!

This is the second time ive used Transport Hub for a hen weekend and again they didnt disappoint !! Emma is incredible!!! Both times ive been stressed with the organising and she has put my mind at rest !!! Ash the driver turned up an hour early to make sure he got a space right outside the pick up point and loaded all the luggage onto the coach so we was able to head off in good time ! Nothing was too much trouble ! He even waited with some of the luggage so we didnt have to walk with it all at once (we couldnt park outside because it was just for pedestrians)! Thank you transport hub ...you are the only transport company i will ever use x

Alex Hart made the booking process easy as it was complicated. The minibus hire company Lewis Transport were brilliant doing shuttle runs to our mini rugby tournament. They would even stop and pick up some lost souls who could not fine the bus stop. Fantastic service.

We booked this company as far back as January for wedding transport for six people, with the deposit paid and the job confirmed. The day before the event, we reconfirmed the three separate addresses for pick-up. On the day itself, no vehicle arrived at the scheduled time. When we called, we were repeatedly told the driver would be 5–10 minutes away — but they eventually showed up 50 minutes late.

To try and claw back time, the driver skipped one of the confirmed pick-ups. One pair in our group arranged and paid for their own taxi to the final pick-up point to avoid us all missing the ceremony. We arrived at the venue just as guests were being seated — incredibly stressful and not what we had planned.

To make matters worse, the driver asked us for another deposit on arrival, despite this being paid and confirmed months earlier. No apology was given — just visible annoyance that we were in a rush to get inside.

What made things even more stressful was that we had no idea if return transport would actually show up later that night. This should have been a straightforward job — three pickups and three drop-offs, all booked months in advance — but it was handled with poor communication and zero accountability. Hugely disappointing.