C’était ma première expérience avec cette compagnie et je ne crois pas l’utiliser encore. Certaines informations n’avaient pas été indiquées sur ma facture. Pour effectuer les changements par la suit... Toon meer
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Lees wat reviewers zeggen
Pedro Ramirez helped immensely on Nov 9, when the airline accidentally had us going to Miami, instead of Ft. Lauderdale. We were to leave the next morning. Then they were going to charge us an exo... Toon meer
Bedrijf heeft geantwoord
I tried to complete my booking three times but had trouble with the payment. After giving up I got a call from TravelJunction. I was helped through the process by a helpful young man who gave me... Toon meer
Bedrijf heeft geantwoord
Great price excellent customer service , Vance Victor went above and beyond to help me ensured everything was in order Also told me for any future queries on this booking I can contact him directly... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
https://t.co/PLa5yBNi30 is an online company offering online travel products and services.
Contactgegevens
Salisbury Road, TW4 6JQ, Hounslow, Verenigd Koninkrijk
- 8442160381
- info@traveljunction.ca
- www.traveljunction.ca
4,3
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 57% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It’s a scam I got a ticket for 1200
It’s a scam I got a ticket for 1200 , an hour after they called me said prices changed and you need to pay 600 extra , they are not even a real company just a scam
23 september 2024
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details with this name. Hence, it would be great if you can just take out of couple of minutes for us and provide us your booking reference/email id used for booking/phone number or passenger name. It will help us to quickly find out your reservation and resolve it
.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Really happy with the prices and…
Really happy with the prices and customer support service
18 september 2024
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
DO NOT BOOK SCAM!!
DO NOT BOOK SCAM!!
they show cheap prices to buy tickets but as you later find out you can't take any luggage not even any carryon, even if you want to pay money you can't take any carryon or luggage.
7 september 2024
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Very helpful agent
Very helpful agent - Sam, very happy with the service.
28 augustus 2024
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Antwoord van TravelJunction
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Got my e ticket
24 augustus 2024
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Very good easy to use
21 augustus 2024
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Antwoord van TravelJunction
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
People were polite but I was frustrated because I couldn’t have the pric I first saw
People were polite
16 augustus 2024
Antwoord van TravelJunction
Dear Passenger,
We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.
Thanks and Regards,
Customer Relations Team
Antwoord van TravelJunction
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Horrible
Horrible. Es la peor agencia de viajes por la que he comprado, adquirí un precio y pagué por el, sin embargo me contaron después que no podía tener ese vuelo porque American Airlines no tenía sillas, me cobraron 200 dólares extra a lo que inicialmente pagué. Intenté cancelar pero no me dejaron, que cobraban 170 si lo cancelaba y aparte fueron lentos, perdí tiempo de mi trabajo con ellos al teléfono y muy groseros algunos. En mi vida volveré a comprar con ellos y a quien me pregunte le diré que es lo peor.
6 augustus 2024
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Antwoord van TravelJunction
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
HORRIBLE EXPERIENCE
HORRIBLE EXPERIENCE. Avoid using them at all cost. Definitely not worth the hassle just to save a few bucks.
I booked my tickets but never got my confirmation until days later after continuing to follow up. They charged me right away and didn’t give me my ticket. I called them and they put me on hold for 2HOURS while claiming that it’ll only take them a couple of minutes to pull up my booking details. I will NEVER use the company again. I wish I never did. You’ve been warned.
26 juli 2024
Antwoord van TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Fake e-tickets and lies
making fake e-tickets and lie openly by email.
SO : For all of the costumers that have been scamed as follow :
You buy a ticket.
They confirm you the flight.
They call you afterwards to tell you that the price has change meaning that they didn't give you the right price from the beginning or that the plane was full. In other words they lied to you in order to sell you other fights or make you pay extra charges assuring that you can not annul the contract with them anymore.
Or they make changes without prior comunication, give you fake e-tickets or false email confirmations in order to make you pay extra charges for new changes.
You can go to the web site of econsumer.gov
And fill an official complain. You won't be the only one and hopefully they will stop scamming people.
Apparently there are only two persons engaged in the real company. All the other Theo, Leo... are external employees that ... well lie as a matter of fact and make fake e-tickets. Look for comments on how they scam clients and you will be surprised.
Should you be interested in making a group legal complain contact me as I'm already preparing mine.
And this is a special message for the automatic external repliers, if you are truly looking for the file, check the emails with Ms Kim Foster as well as with you mailbox to find my registered mail sent to your London office. If you didn’t answer those I don’t think you have the intention to answer this complain either. But I should say nice online public display… how convenient.
11 juli 2024
Antwoord van TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
C'est une arnaque
C'est une arnaque, si vous trouvez moins cher chez eux c'est que c'est faux!!! Ne payez pas ils font exprès pour que vous payiez et que nous n'ayez plus le choix!!! Après ils ne font plus rien, j'ai perdu plus de 2500 usd avec eux, fuyez!!!!
16 juli 2024
Review zonder uitnodiging
Antwoord van TravelJunction
Cher Passager,
Nous nous excusons pour la gêne occasionnée. Nous avons essayé de connaître votre réservation pour vous aider à résoudre cette question. Cependant, nous n'avons pas pu trouver de détails sur ce nom. Par conséquent, ce serait formidable si vous pouviez prendre quelques minutes pour nous et nous fournir votre référence de réservation, l'identifiant de messagerie utilisé pour la réservation, votre numéro de téléphone ou le nom du passager. Cela nous aidera à connaître rapidement votre réservation et à la résoudre.
Encore une fois, je m'excuse pour tout inconvénient. Nous attendrons votre réponse et nous serons sûrement sur nos gardes pour y travailler et le résoudre en priorité, c'est sûr.
Merci et salutations,
Équipe Relation Client
Absolute and utter scam
Same as some other reviews, bought the 600$ ticket, and a few minutes later I get called to "Confirm" my plane ticket for an additionnal 400$
No matter if legit or not, what the hell is that business model???
20 juni 2024
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you.
We understand you tried to book flights with us. However, at the time of booking your credit card never changed, which is required in order to confirm your flights.
Fares are dynamic in nature and can be change any time by the airline. Fares, offers, and rules are subject to change without notice. All prices displayed on our website are subject to change at any time without prior notice. Airlines and other travel suppliers may change their prices without notice. Once the promotional prices expires then we abide by airline policies and procedures. As we both know.
Do not hesitate to email or contact me, if you require further assistance. I and my service team will ensure that your query will be resolved on high priority.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
c’est vraiment une attrape….
c’est vraiment une attrape….
on réserve sur le site fare compare, on reçoit un courriel de confirmation de Travel junction. 5 minutes après Travel Junction nous appelle pour aviser que notre vol n’existe pas et refuse de nous rembourser. nous devons annuler la carte de crédit…..
ne faites pas affaire ni avec fare compare, ni Travel Junction
17 juli 2024
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you.
We understand you tried to book flights with us. However, at the time of booking your credit card never changed, which is required in order to confirm your flights.
Fares are dynamic in nature and can be change any time by the airline. Fares, offers, and rules are subject to change without notice. All prices displayed on our website are subject to change at any time without prior notice. Airlines and other travel suppliers may change their prices without notice. Once the promotional prices expires then we abide by airline policies and procedures. As we both know.
Do not hesitate to email or contact me, if you require further assistance. I and my service team will ensure that your query will be resolved on high priority.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Happy with the service
9 juli 2024
Antwoord van TravelJunction
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Avoid for you’re own mental health
Most useless helpline I have ever encountered, they may be good at selling tickets but god forbid you encounter any difficulties or have to make any changes. One week away from going to Japan with my brother and after we paid a 300$ fees for a small change, there is no new e-tickets to be found. We called dozen of times sent countless emails !!! As we do not live in Canada we had to pay some extra 130$ to call because they kept hanging the phone !!! This is insane please avoid at all costs unless you’re looking for a very expensive emotional rollercoaster.
10 juli 2024
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you.
We understand you tried to book flights with us. However, at the time of booking your credit card never changed, which is required in order to confirm your flights.
Fares are dynamic in nature and can be change any time by the airline. Fares, offers, and rules are subject to change without notice. All prices displayed on our website are subject to change at any time without prior notice. Airlines and other travel suppliers may change their prices without notice. Once the promotional prices expires then we abide by airline policies and procedures. As we both know.
Do not hesitate to email or contact me, if you require further assistance. I and my service team will ensure that your query will be resolved on high priority.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
SCAM-DONT EVER USE IT
SCAM, AVOID AT ALL COST!
Purchased a fare, did not get the reservation ticketed. Upon calling I was told fare price was increased.
1. CLASSIC BAIT AND HOOK TECHNIQUE
Since the reservation could not be ticketed, I was offered alternative flight (ofcourse expensive) and asked to pay fare difference. Upon deciding not to go with that option I was told that my money is with the airline. Airline says they don't have my money since the reservation isn't ticketed.
Called TravelJunction again and they asked me to proceed with cancellation and pay a CANCELLATION FEE
So all in all this website is run by a bunch of scammers waiting to gouge out more money by using unfair trade practices.
AVOID AT ALL COSTS
10 juli 2024
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you.
We understand you tried to book flights with us. However, at the time of booking your credit card never changed, which is required in order to confirm your flights.
Fares are dynamic in nature and can be change any time by the airline. Fares, offers, and rules are subject to change without notice. All prices displayed on our website are subject to change at any time without prior notice. Airlines and other travel suppliers may change their prices without notice. Once the promotional prices expires then we abide by airline policies and procedures. As we both know.
Do not hesitate to email or contact me, if you require further assistance. I and my service team will ensure that your query will be resolved on high priority.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
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