C’était ma première expérience avec cette compagnie et je ne crois pas l’utiliser encore. Certaines informations n’avaient pas été indiquées sur ma facture. Pour effectuer les changements par la suit... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Pedro Ramirez helped immensely on Nov 9, when the airline accidentally had us going to Miami, instead of Ft. Lauderdale. We were to leave the next morning. Then they were going to charge us an exo... Toon meer
Bedrijf heeft geantwoord
I tried to complete my booking three times but had trouble with the payment. After giving up I got a call from TravelJunction. I was helped through the process by a helpful young man who gave me... Toon meer
Bedrijf heeft geantwoord
Great price excellent customer service , Vance Victor went above and beyond to help me ensured everything was in order Also told me for any future queries on this booking I can contact him directly... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
https://t.co/PLa5yBNi30 is an online company offering online travel products and services.
Contactgegevens
Salisbury Road, TW4 6JQ, Hounslow, Verenigd Koninkrijk
- 8442160381
- info@traveljunction.ca
- www.traveljunction.ca
4,4
Uitstekend
3K reviews
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Je ne recommande pas
C’était ma première expérience avec cette compagnie et je ne crois pas l’utiliser encore.
Certaines informations n’avaient pas été indiquées sur ma facture. Pour effectuer les changements par la suite, c’est très compliqué, puisqu’il ne peuvent pas le faire. Il faut contacter la compagnie aérienne directement.
29 november 2025
Booked a car that was being paid for by…
Booked a car that was being paid for by insurance. Found out at the time of pickup that insurance would not cover airport rentals because of higher fees. Cancelled the booking the very next day without taking a car they billed me 1000.00 dollars (can) and told me that I would get a refund. On month later and still no refund. Have to take other avenues to hopefully get my refund. I would not recommend this business to anyone.
5 februari 2026
Review zonder uitnodiging
Useless support
I needed to change the date of my flight and they weren’t accommodating whatsoever. The person assisting me was extremely unprofessional and just kept telling me the booking reference number I provided didn’t exist in their system, but it is clearly labeled as the booking reference number on every document they have provided so far. Rip.
6 oktober 2025
Antwoord van TravelJunction
Dear Passenger,
Thank you so much for taking the time to share your positive feedback with us. We’re truly delighted to hear that you had a pleasant experience with our company. Your kind words mean a lot to our team and motivate us to continue providing the best possible service to our passengers.
We sincerely appreciate your support and look forward to welcoming you on board again soon.
Thanks and Regards,
Customer Relations Team
It was nice speaking with the customer…
It was nice speaking with the customer service agent.
15 januari 2026
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
Thank you so much for taking the time to share your positive feedback with us. We’re truly delighted to hear that you had a pleasant experience with our company. Your kind words mean a lot to our team and motivate us to continue providing the best possible service to our passengers.
We sincerely appreciate your support and look forward to welcoming you on board again soon.
Thanks and Regards,
Customer Relations Team
I had a great experience
I had a great experience. One day after booking my flight they called and told me I had an option for a more direct flight without any extra costs. I really appreciated that
9 januari 2026
Antwoord van TravelJunction
Dear Passenger,
Thank you so much for taking the time to share your positive feedback with us. We’re truly delighted to hear that you had a pleasant experience with our company. Your kind words mean a lot to our team and motivate us to continue providing the best possible service to our passengers.
We sincerely appreciate your support and look forward to welcoming you on board again soon.
Thanks and Regards,
Customer Relations Team
Antwoord van TravelJunction
Cher passager,
Nous sommes sincèrement désolés d'apprendre votre mésaventure et nous vous présentons nos plus sincères excuses pour les désagréments occasionnés. Nous mettrons tout en œuvre pour améliorer encore davantage nos services. La satisfaction de nos clients est notre priorité absolue.
Cordialement,
L'équipe des relations clientèle
Antwoord van TravelJunction
Dear Passenger,
Thank you so much for taking the time to share your positive feedback with us. We’re truly delighted to hear that you had a pleasant experience with our company. Your kind words mean a lot to our team and motivate us to continue providing the best possible service to our passengers.
We sincerely appreciate your support and look forward to welcoming you on board again soon.
Thanks and Regards,
Customer Relations Team
Antwoord van TravelJunction
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Flights reservations made easy!
Easy to search and make reservation in the comfort of your armchair!
28 december 2025
Antwoord van TravelJunction
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Customer service was great
Customer service was great, good experience overall
2 januari 2026
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
J'ai acheté mon billet d'avion avec…
J'ai acheté mon billet d'avion avec la.compagnie United Airlines. Quand je suis arrivée à l'aéroport, tout les comptoirs étaient fermés et on m'a dit qu'il ni avait aucun vol de United ce soir là. Finalement on m'a dit que c'était Air Canada qui faisait la liaison. Je n'ai reçu aucun courriels, rien de rien pour m'informer du changement. C'est la dernière fois que je réserve avec cette agence
19 december 2025
Antwoord van TravelJunction
Cher passager,
Nous sommes sincèrement désolés d'apprendre votre mésaventure et vous présentons nos excuses pour la gêne occasionnée. Nous regrettons de n'avoir pu vous informer de votre vol ; toutefois, nous avons le plaisir de vous annoncer que votre vol retour d'IAD à YUL, prévu le 2 janvier 2026, est également opéré par Air Canada.
Nous mettons tout en œuvre pour améliorer encore nos services. La satisfaction de nos clients est notre priorité absolue.
Cordialement,
Service Relations Clients
The company were very helpful .
12 december 2025
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are honoured to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Excellent service for searching and…
Excellent service for searching and buying my airline seats. Thank you.
4 december 2025
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
Thank you so much for taking the time to share your positive feedback with us. We’re truly delighted to hear that you had a pleasant experience with our company. Your kind words mean a lot to our team and motivate us to continue providing the best possible service to our passengers.
We sincerely appreciate your support and look forward to welcoming you on board again soon.
Thanks and Regards,
Customer Relations Team
The staff were polite and helpful but i…
The staff were polite and helpful but i was disappointed they could not help me sign up for my flights... i had to do that on my own and the computer program would not let me enter my birthdate . only the day after !! very frustrating and i needed to call them the day after to have that corrected.. also i wanted to buy a ticket with only one checked bag and they could not do that either.
28 november 2025
Antwoord van TravelJunction
Dear Passenger,
We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.
Thanks and Regards,
Customer Relations Team
Antwoord van TravelJunction
Dear Passenger,
Thank you so much for taking the time to share your positive feedback with us. We’re truly delighted to hear that you had a pleasant experience with our company. Your kind words mean a lot to our team and motivate us to continue providing the best possible service to our passengers.
We sincerely appreciate your support and look forward to welcoming you on board again soon.
Thanks and Regards,
Customer Relations Team
Nice explanation with the customer…
Nice explanation with the customer service agent
27 november 2025
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Upgraded seats not upgraded
We booked our emitates flights through travel junction. But we got a call back saying one of our flights seats are no longer available dxb to yyz and therefore we were asked to pay $250 more per ticket for an upgrade. (Economy to premium economy). But when the tickets were issued. We got issued economy tickets and this issue has still not been resolved.
25 november 2025
Antwoord van TravelJunction
Dear Passenger,
We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.
Thanks and Regards,
Customer Relations Team
Ticket was invalid day before travel.
Ticket was invalid day before travel.
Luckily i tried to check-in the night before imagine if I just went to the airport? I called and the rep said there was nothing he could do and the flight was cancelled despite the fact that I could still see the flight on their website search. The rep then said my best bet was to buy a last minute replacement flight which I did.
Come the morning of the flight, I receive a call from the original rep that booked the ticket that they resolved the issue and that the ticket had been reinstated. He said since my booking was within 24hrs I can cancel it with the airline and get a full refund which I did.
It all worked out in the end but this was a rather unnecessarily stressful situation. Needless to say I was on edge for the second leg of my booking a few days later which was fine.
Also price at booking wasn't honoured and I had to pay more afterwards which seems like they lowball to draw customers in.
24 november 2025
Antwoord van TravelJunction
Dear Passenger,
We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.
Thanks and Regards,
Customer Relations Team
Antwoord van TravelJunction
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.