C’était ma première expérience avec cette compagnie et je ne crois pas l’utiliser encore. Certaines informations n’avaient pas été indiquées sur ma facture. Pour effectuer les changements par la suit... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Pedro Ramirez helped immensely on Nov 9, when the airline accidentally had us going to Miami, instead of Ft. Lauderdale. We were to leave the next morning. Then they were going to charge us an exo... Toon meer
Bedrijf heeft geantwoord
I tried to complete my booking three times but had trouble with the payment. After giving up I got a call from TravelJunction. I was helped through the process by a helpful young man who gave me... Toon meer
Bedrijf heeft geantwoord
Great price excellent customer service , Vance Victor went above and beyond to help me ensured everything was in order Also told me for any future queries on this booking I can contact him directly... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
https://t.co/PLa5yBNi30 is an online company offering online travel products and services.
Contactgegevens
Salisbury Road, TW4 6JQ, Hounslow, Verenigd Koninkrijk
- 8442160381
- info@traveljunction.ca
- www.traveljunction.ca
4,3
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 57% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Scammers!!!
Scammers!!!
I had to inform my bank that it was fraud transaction and my bank got me to call them to tell them the authorization code. I was wondering why they looked as if they were legit. Why can they still keep scamming others???
24 oktober 2025
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Antwoord van TravelJunction
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
One of the agents had called and helped…
One of the agents had called and helped me in completing my booking which was giving me issues
3 november 2025
Antwoord van TravelJunction
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Antwoord van TravelJunction
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Great price excellent customer service
Great price excellent customer service , Vance Victor went above and beyond to help me ensured everything was in order
Also told me for any future queries on this booking I can contact him directly which so good and not seen with other travel companies
21 oktober 2025
Antwoord van TravelJunction
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
The flights had to be changed and there…
The flights had to be changed and there was more cost.
21 oktober 2025
Antwoord van TravelJunction
Cher passager,
Nous sommes sincèrement désolés d'apprendre votre expérience et nous excusons sincèrement pour la gêne occasionnée. Nous mettrons tout en œuvre pour améliorer encore nos services. Nos clients sont notre priorité absolue.
Merci et cordialement,
Équipe Relations Clients
No returns call as promised and no follow up with solution
I called in yesterday. I spoke to a supervisor the supervisor said she would look into my situation and would call me back in two hours. I never heard back. It’s very difficult to get the help and solution we need.
12 augustus 2025
Antwoord van TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Pas le meme prix affiché et acheter
7 oktober 2025
Antwoord van TravelJunction
Cher passager,
Nous sommes sincèrement désolés d'apprendre votre expérience et nous excusons sincèrement pour la gêne occasionnée. Nous mettrons tout en œuvre pour améliorer encore nos services. Nos clients sont notre priorité absolue.
Merci et cordialement,
Équipe Relations Clients
Had great experience with associate…
Had great experience with associate while making my flight booking.
6 oktober 2025
Antwoord van TravelJunction
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Worst experience ever
Worst experience ever. Please do not deal with travel junction. It is been weeks since they have promised to refund me and it is still not be materialized. Whenever you call, they keep telling tomorrow or in à few days. I believe their agents have been Trained just to tell lies to customers. Completely unbelievabke
28 augustus 2025
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Staff were very helpful
17 september 2025
Antwoord van TravelJunction
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Antwoord van TravelJunction
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
They do folllow up
10 september 2025
Antwoord van TravelJunction
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Le suivi était de bonne qualité et les…
Le suivi était de bonne qualité et les explications aussi
18 augustus 2025
Review zonder uitnodiging
Antwoord van TravelJunction
Cher passager,
Nous apprécions sincèrement votre excellent avis positif. Il nous motive et nous aide à améliorer encore davantage notre service. De précieux commentaires de la part de clients comme vous créent automatiquement un environnement positif. Nous vous remercions encore une fois pour votre retour et pour la confiance que vous nous témoignez pour les services que nous nous efforçons de vous offrir.
Merci et cordialement,
Équipe Relations Clients
Excellent !!!!!
28 augustus 2025
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Easy to book and helpful staff.
Easy to book and helpful staff.
14 augustus 2025
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are honoured to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Positive experience
The website is easy to use. All the information required are accessible and clear. I’m also satisfied about the price I paid for my tickets. However, you should offer to add options when we reserve our flight, like add a luggage.
14 augustus 2025
Antwoord van TravelJunction
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Antwoord van TravelJunction
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Fantastic customer service!
14 augustus 2025
Antwoord van TravelJunction
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Antwoord van TravelJunction
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.