TravelJunction Reviews 

3.388
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

C’était ma première expérience avec cette compagnie et je ne crois pas l’utiliser encore. Certaines informations n’avaient pas été indiquées sur ma facture. Pour effectuer les changements par la suit... Toon meer

Beoordeeld met 5 van de 5 sterren

Pedro Ramirez helped immensely on Nov 9, when the airline accidentally had us going to Miami, instead of Ft. Lauderdale. We were to leave the next morning. Then they were going to charge us an exo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I tried to complete my booking three times but had trouble with the payment. After giving up I got a call from TravelJunction. I was helped through the process by a helpful young man who gave me... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great price excellent customer service , Vance Victor went above and beyond to help me ensured everything was in order Also told me for any future queries on this booking I can contact him directly... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau

Informatie afkomstig van verschillende externe bronnen

https://t.co/PLa5yBNi30 is an online company offering online travel products and services.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 57% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,3

Alle reviews

(3.388)

29 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Max was excellent to deal with

Max was excellent to deal with. Great customer service.

4 juni 2025
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are honoured to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 4 van de 5 sterren

My review

The employees answer quickly, they help you to book your flight and are available for any questions. It was kind of a long process, but overall it was good.

4 juni 2025
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

You are the worst becouse I poked my…

You are the worst becouse I poked my ticket $1200 then you called me back and said you have to pay $230 more I paid your employee told me you have 2 free bags 1 carry on bag 1 back bag when I check in they told me you have only 1 free bags you have to pay $100 so why you aren’t honest in your site you post some thing not true and start to pause the people it’s look like you are scamming the people this is the last poke in your site and I will not recommend you

3 juni 2025
Logo TravelJunction

Antwoord van TravelJunction

Dear Ahmad,

Thank you for reaching out to us. We truly appreciate your continued trust in our travel services.

We understand your concerns regarding the pricing of your flight, and we would like to take a moment to explain the nature of airline fare structures. As a travel agency, we operate as an intermediary between our valued customers and the airlines.

This means that while we facilitate flight bookings and provide customer service, we do not have control over the pricing policies set by the airlines.

Airline fares are highly dynamic and can change frequently based on a variety of factors such as seat availability, demand, travel dates, and promotional offers. These changes can occur at any time and without prior notice. In some cases, prices may increase even within minutes.

Unfortunately, this also means that we are unable to modify or guarantee any specific fare, as all pricing is directly governed by the airline's system in real time.

It is also important to note that discounted fares or special promotional offers are often available for a limited time or until a certain inventory is sold out. Once those fares are no longer available or have expired, the airline system automatically adjusts to reflect the next available price bracket. Even after a booking has been completed, it's possible for the airline to release a different fare for the same route and date depending on the factors mentioned above.

We completely understand that this can be frustrating, and we sincerely empathize with your situation. However, we assure you that the fare you received, was the best available at that particular moment.

Should you have any further questions or need assistance with anything else, please do not hesitate to get in touch. Our team is always here to support you in making your travel experience as smooth and enjoyable as possible.

Kind Regards,
Customer Service Team

Beoordeeld met 5 van de 5 sterren

It was an amazing customer service

It was an amazing customer service, i haven't recive this level of attention.They give options so I can make my trip possible

28 mei 2025
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

L’agent qui m’a réservé le billet est…

L’agent qui m’a réservé le billet est très professionnel à l’écoute des besoins des clients il a essayé de me trouver ce qui me convient selon mon budget vraiment top

26 mei 2025
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Antwoord van TravelJunction

Cher passager,

Nous sommes ravis d'apprendre que votre expérience a été positive et que vous avez été satisfait des services proposés par TravelJunction. Les compliments de nos clients nous rapprochent de notre objectif : une entière satisfaction.

Au plaisir de vous accueillir à nouveau.

Merci et cordialement,
Équipe Relations Clients

Beoordeeld met 5 van de 5 sterren

Good service

Good service

26 mei 2025
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are honoured to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Easy to book

19 mei 2025
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Très fiable comme service

Très fiable comme service. Je vous recommande de passer par eux

7 mei 2025
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Happy with price

Happy with price. Easy to book flights

7 mei 2025
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Great service and efficient support

After having some difficulties with the online reservation, we were pleasantly surprised to receive a personal call from Chris, a senior travel consultant with TravelJunction.ca to go over our itinerary and provide us with support. With Chris, we were able to complete our reservation and at competitive prices. Overall, we have been pleased with the experience so far.

4 mei 2025
Review zonder uitnodiging
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

He was awesome

3 mei 2025
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Booking ticket with travel junction is…

Booking ticket with travel junction is good idea and it is very helpful.

17 april 2025
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

I found the tickets to fly to colombia…

I found the tickets to fly to colombia with a good price

29 april 2025
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!

Thanks and Regards,
Customer Relations Team

Beoordeeld met 4 van de 5 sterren

Good and quick service

Good and quick service

6 april 2025
Review zonder uitnodiging
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Very engaging and helpful

Very engaging and helpful

29 april 2025
Review zonder uitnodiging
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!

Thanks and Regards,
Customer Relations Team

Beoordeeld met 3 van de 5 sterren

Didn’t received the date we choose

Didn’t received the date we choose, and 2 hours before having something fair enough!

25 april 2025
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 3 van de 5 sterren
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Great

Great. I’m happy

16 april 2025
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!

Thanks and Regards,
Customer Relations Team

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