C’était ma première expérience avec cette compagnie et je ne crois pas l’utiliser encore. Certaines informations n’avaient pas été indiquées sur ma facture. Pour effectuer les changements par la suit... Toon meer
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Lees wat reviewers zeggen
Pedro Ramirez helped immensely on Nov 9, when the airline accidentally had us going to Miami, instead of Ft. Lauderdale. We were to leave the next morning. Then they were going to charge us an exo... Toon meer
Bedrijf heeft geantwoord
I tried to complete my booking three times but had trouble with the payment. After giving up I got a call from TravelJunction. I was helped through the process by a helpful young man who gave me... Toon meer
Bedrijf heeft geantwoord
Great price excellent customer service , Vance Victor went above and beyond to help me ensured everything was in order Also told me for any future queries on this booking I can contact him directly... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
https://t.co/PLa5yBNi30 is an online company offering online travel products and services.
Contactgegevens
Salisbury Road, TW4 6JQ, Hounslow, Verenigd Koninkrijk
- 8442160381
- info@traveljunction.ca
- www.traveljunction.ca
4,3
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 57% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van TravelJunction
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Antwoord van TravelJunction
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Antwoord van TravelJunction
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Traveljunction is not a Canadian travel…and not honorable in the whole of it.
Traveljunction is not a Canadian travel company. And the fares were not honored. Nowhere was it written that tickets were standby. Tried upselling to compensate for the error.
They were helpful, but couldn’t come to an agreement and cost me to cancel tickets even though every site or company allow cancelation of airline tickets within the same day of booking!
22 maart 2025
Review zonder uitnodiging
Antwoord van TravelJunction
Dear George,
We apologize for the inconvenience caused to you. We understand you tried to book flights with us.
We would like to inform you that the fares are dynamic in nature and can be change any time by the airline. Fares, offers, and rules are subject to change without notice. All prices displayed on our website are subject to change at any time without prior notice.
Airlines and other travel suppliers may change their prices without notice. Once the promotional prices expires then we abide by airline policies and procedures. As we both know.
Do not hesitate to email or contact me, if you require further assistance. I and my service team will ensure that your query will be resolved on high priority.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
BUYERS BEWARE
BUYERS BEWARE: THIS SITE LIKE A FEW OTHERS ARE SCAM. PAYING FARE ONLINE AND THEN GET CALLED BACK THAT THE FLIGHT PRICE WENT UP BY 30%. IF IT IS NOT ONE OF THOSE REPUTABLE ONLINE SOURCES, STAY AWAY. It seems like the good ratings are from their associates.
22 maart 2025
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Shawn,
We apologize for the inconvenience caused to you. We understand you tried to book flights with us.
We would like to inform you that the fares are dynamic in nature and can be change any time by the airline. Fares, offers, and rules are subject to change without notice. All prices displayed on our website are subject to change at any time without prior notice.
Airlines and other travel suppliers may change their prices without notice. Once the promotional prices expires then we abide by airline policies and procedures. As we both know.
Do not hesitate to email or contact me, if you require further assistance. I and my service team will ensure that your query will be resolved on high priority.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Honest Review
Honest Review ! Website is great to book flights ! Only problem was the price decreased after 15 mins after doing one booking. Asked the customer service why and they couldn’t explain. First booking 550 per ticket second 499 per ticket big drop after 15 mins. Customer service should price
Match when this kind of situation happen.
10 maart 2025
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Par expérience attention au arnaque XP701308
Par expérience attention au arnaque il essaye de changer les dates de votre billets on vous demandent de payé plus cher avec des monsonge
13 maart 2025
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Booked, Overcharged, and Ghosted – A Nightmare Experience
First time using Travel Junction (.ca) and thought: “Wow, this website is great at finding good flight deals”.
So found the flight / accommodations I was looking for, and booked. Thinking we’re good to go come May for our chosen flight dates / times.
Which I was wrong. Ended up getting a phone call / voicemail about 30 minutes later after we booked online to say there were some problems, and to call them back asap (with urgency).
So, I called them back and first spoke to a gentleman (can't use names unfortunately) - so we will call him Representative 1. He told me that when they tried to book what I paid for on their website, that the flights I chose were “not available” anymore. Which I proceeded to ask, why would it even show on your website and multiple others then, IF indeed these weren’t available. At the price your website was showing at the time of booking (which I spent probably 2+ hours scouring multiple sites to find these deals).
He proceeded to tell me that all online flight bookings can have this happen, and that if we wanted that exact same flight it was going to cost about $500+ (per passenger x2) more than what we originally paid at the time of booking.
So naturally I wasn’t happy about the price change, and I was looking for alternative accommodations which is what he kept offering me with different flights and different days / times to leave. I told him multiple times, that we wanted to leave on the dates and times we already chose and I just wanted a refund. But after a bunch of back and forth (and still not allowing me to refund) he told me that his manager would talk to me (Representative 2).
So I spoke with Representative 2 for probably 30-45 minutes while he was trying to basically elaborate why this happens, and how live flight inventory works, etc. also noting the same thing about not being able to match the price I seen online, and the absolute only other flight we would be able to do was still $200 and we had to have a layover on the way (3 hours). Instead of our originally booked direct flights to and from the location.
So after again talking back and forth, and without any option to refund we finally decided fine we will just suck it up and take the changes. So after he processed the extra charges, he said he would “email” me again with the updated new Itinerary; and rushed to get me off the phone.
It’s been close to a week now. Still no updated itinerary. I have emailed back both Representative 1 & Representative 2 and tried contacting their info at travel junction . ca . Anytime I call, it says this number is not available now.
So not sure what to think now.
Quite upset with the process of this entire online transaction.
Honestly should have stuck with a more credible brand / booking system.
Do not personally recommend.
Sincerely,
A very disappointed customer
Joseph Jean-yves Jobin
(And yes I have a reference number which id be happy to send)
24 mei 2025
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Scammers!!
They would sell cheaper tickets, then call to adjust the price or you lose your money!
13 maart 2025
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Failing twice in their trap
I allowed myself to get into this company trap twice This is what I learned:
- traveljunction (TJ) puts the lowest priced offers as a bite to lure customers
- customer books quickly a "good" deal
- TJ sends a quick confirmation and gets customer's credit cards to ensure payments
- next day they call customer to tell them that TJ cannot meet agreed price but they can offer the same flights for approx. 30% higher price
- if customer wants to cancel they tell them that cancellation fees must be paid, which is about 30% of the initially booked price
- so customer has a choice to pay 30% booking cancelation fees, or 30% higher price
- then TJ adds another lie telling them that price includes some baggage
- when customer later checks everything with the flight provider, he finds that the price is just basic with no laggage included
I need to share my experience with others to prevent them failing into the same scam.
03/11/2025:
TJ replied to my review that they don’t have my data and asked me to provide it. This is just another lie, because they have my name, phone number, email address since we had along discussion over phone, we exchanged few emails and they have issued booking for mentioned flight to me.
9 maart 2025
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
It's a scam
It's a scam, don't believe what the 5stars ones say, those are bought. They try to squeeze more money out of you after you book and say only half the tickets went through. Then they had the audacity to give me trouble
18 februari 2025
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Booked an advertised price and was…
Booked an advertised price and was called minutes later telling me the Airline had changed the flight but I could pay $400 more for a similar flight…I refused that option but had to pay a $75 cancellation fee even though I hadn’t purchased anything.
Total scam…DO NOT USE!
6 februari 2025
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
The same scam tactics are described by…
The same scam tactics described by everyone who gave an honest review happened to me. Paid for 4 tickets and then they called me stating that only 2 were confirmed and to confirm the other 2 tickets all 4 tickets would be 230 dollars more. what a joke. Avoid at all costs. All the positive reviews are so clearly fake.
9 februari 2025
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Quite helpful and polite
Quite helpful and polite. Fully understood my needs
3 februari 2025
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
It is a scam
It is a scam. Do not fall for the low price, they will call you and ask you for more money to release the ticket.
28 januari 2025
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Une société de voleur.FUYEZ !
Une société de voleur.FUYEZ !
En réponse au CM : La réservation est à mon nom , vous chargez des frais en faisant du chantage au frais d’annulation (150$ /personne ) et vous demandez aux gens de payer des surplus sur les billets sinon pas de billet
14 januari 2025
Review zonder uitnodiging
Antwoord van TravelJunction
Cher passager,
Nous nous excusons pour la gêne occasionnée. Nous avons essayé de trouver votre réservation pour vous aider à résoudre cette question. Cependant, nous n'avons pas pu trouver de détails pour ce nom. Par conséquent, nous serions ravis que vous puissiez prendre quelques minutes pour nous fournir votre référence de réservation, l'adresse e-mail utilisée pour la réservation, le numéro de téléphone ou le nom du passager. Cela nous aidera à trouver rapidement votre réservation et à la résoudre.
Une fois de plus, je m'excuse pour la gêne occasionnée. Nous attendrons votre réponse et nous serons certainement sur nos gardes pour y travailler et la résoudre en priorité.
Merci et salutations,
Équipe des relations clients
j'ai trouver un billet a bon prix
j'ai trouver un billet a bon prix, je l'ai réservé et une demi heure après ils m'ont appelé pour me dire qu'il faut payer 200$ de plus
14 januari 2025
Review zonder uitnodiging
Antwoord van TravelJunction
Cher passager,
Nous nous excusons pour la gêne occasionnée. Nous avons essayé de trouver votre réservation pour vous aider à résoudre cette question. Cependant, nous n'avons pas pu trouver de détails pour ce nom. Par conséquent, nous serions ravis que vous puissiez prendre quelques minutes pour nous fournir votre référence de réservation, l'adresse e-mail utilisée pour la réservation, le numéro de téléphone ou le nom du passager. Cela nous aidera à trouver rapidement votre réservation et à la résoudre.
Une fois de plus, je m'excuse pour la gêne occasionnée. Nous attendrons votre réponse et nous serons certainement sur nos gardes pour y travailler et la résoudre en priorité.
Merci et salutations,
Équipe des relations clients
Antwoord van TravelJunction
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Straight forward booking process and…
Straight forward booking process and good prices but the tickets were not sent immediately. I contacted the customer service on Whatsapp the next day and they sent the tickets quickly
13 november 2024
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Awful Service - DO NOT USE!
This was by far, the WORST flight booking experience I've ever had. I found a great deal in early October for a flight over the holidays.
Strike one: Within minutes of booking, I get a call saying that the flight isn't available and the next best option is $1000 more expensive (still cheaper than any other flight).
Strike two: When my tickets don't arrive for days (after I was told they would be emailed within 20 minutes) the agent I was dealing with was extremely unprofessional and kept repeating: "don't worry ma'am, you'll get the tickets, trust me. You can't find this price anywhere else". I in fact, did not get the tickets!
Strike 3: after a month of STILL NOT RECEIVING my tickets, I'm told there's something wrong with the flight back, and I have to change airlines, for an ADDITIONAL COST! (Still cheaper than anything else I can find). After a week of not receiving these tickets, they finally succumb, and admit that they can't get me my flight at the cost promised.
The entire process lasted about 6 weeks, I lost a month and a half of looking elsewhere for tickets, and the customer service was deplorable. DO NOT USE TRAVEL JUNCTION AT ALL!!!
22 november 2024
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
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