C’était ma première expérience avec cette compagnie et je ne crois pas l’utiliser encore. Certaines informations n’avaient pas été indiquées sur ma facture. Pour effectuer les changements par la suit... Toon meer
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Lees wat reviewers zeggen
Pedro Ramirez helped immensely on Nov 9, when the airline accidentally had us going to Miami, instead of Ft. Lauderdale. We were to leave the next morning. Then they were going to charge us an exo... Toon meer
Bedrijf heeft geantwoord
I tried to complete my booking three times but had trouble with the payment. After giving up I got a call from TravelJunction. I was helped through the process by a helpful young man who gave me... Toon meer
Bedrijf heeft geantwoord
Great price excellent customer service , Vance Victor went above and beyond to help me ensured everything was in order Also told me for any future queries on this booking I can contact him directly... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
https://t.co/PLa5yBNi30 is an online company offering online travel products and services.
Contactgegevens
Salisbury Road, TW4 6JQ, Hounslow, Verenigd Koninkrijk
- 8442160381
- info@traveljunction.ca
- www.traveljunction.ca
4,3
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 57% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van TravelJunction
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Scammed
After two hours of booking and purchasing the tickets, they told me they overbooked and changed without consulting me. They changed the travel time and flights without telling me. Then they charged me extra $400. They didn’t tell me what they did until I called to ask about something. Then they said “Oh sorry, we overbooked, so we changed your tickets. You have to pay extra $400.” I tried to cancel, but they told me I had to pay the penalty fee. They looped me and scammed me.
24 april 2024
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
I verry happy of the price
1 juni 2024
Antwoord van TravelJunction
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Antwoord van TravelJunction
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Antwoord van TravelJunction
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
FAKE --- SCAM--- BAN THIS WEBSITE
30 mei 2024
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Better price compared to other airlines.
Better price compared to other airlines.
28 mei 2024
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
I like your price!!
25 mei 2024
Antwoord van TravelJunction
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Booked first time and was an good…
Booked first time and was an good experience.
22 mei 2024
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
Antwoord van TravelJunction
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
buyer beware
My experience is the same as the majority of others, after you pay for the tickets you get a phone call that they can't honor the price and then try to sell you another ticket at a higher price and won't refund the money that you've already spent. This site is such a scam that my bank flagged the transaction as fraudulent and contacted me prior to releasing the funds for the purchase.
18 mei 2024
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details with this name. Hence, it would be great if you can just take out of couple of minutes for us and provide us your booking reference/email id used for booking/phone number or passenger name. It will help us to quickly find out your reservation and resolve it.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
This agency is disaster
This agency is disaster, they sell tickets with conditions that don't exist( with big discount) and they try to add on to the price to reach the price. They are selling cheap tickets with hidden fees and than they are lying about airline policies and procedures.
DON'T USE THEM PLEASE
14 mei 2024
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details with this name. Hence, it would be great if you can just take out of couple of minutes for us and provide us your booking reference/email id used for booking/phone number or passenger name. It will help us to quickly find out your reservation and resolve it.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
This company lies and are scammers.
This company lies and are scammers.. Books the flight and then tells you that the flight you booked has been cancelled/changed and it now costs more. They charged me for luggage and then I found out that luggage needs to be paid through airline. I hounded them until a "manager" finally spoke to me. I was to send receipts for luggage to them and they would refund me - still waiting since my return 6 March. LOL Travellers beware!
14-May-2024 - I have sent a copy of your reply to you via email at info@ name.ca in the string of emails I have already sent you without getting any response. Both to Chris@ and to info@. I have called, and on hold for up ot 30 minutes before being hung up on. I have left messages when someone has actually answered the phone - but it was because I used a different phone number rather than my own, which meant you did not see my name in call display. LOL Will you actually respond to me? My phone calls are not returned, my emails are not responded to, and it is easy for you to put a nice reply online, and then do not follow through - again. If you actually follow through and provide me the payment you promised, I will change this review.
7 januari 2024
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We sincerely regret any inconvenience we may have given you. To assist you in resolving this issue, we attempted to locate your reservation. We were unable to locate any information with this name, though. Therefore, it would be greatly appreciated if you could spare a few minutes for us and give us your booking reference, phone number, or passenger name. It will enable us to locate and address your reservation more quickly.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
TravelJunction
13 mei 2024
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
Used company before & no trouble with…
Used company before & no trouble with bookings on both occasions very satisfied
5 mei 2024
Review zonder uitnodiging
Antwoord van TravelJunction
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Antwoord van TravelJunction
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Antwoord van TravelJunction
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Antwoord van TravelJunction
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Make sure you make no mistakes….
A Type Error was done when buying my ticket to Turkey and they refused to change the date from 10th to 11th.
Saying i had to pay £450 to change the ticket.
i already paid £950.
Terrible Customer service. will not use this agency again. First & Last time.
6 mei 2024
Antwoord van TravelJunction
Dear Passenger,
We sincerely apologize for the inconvenience caused. This is not the kind of service we intend to deliver.
We give you assurance that our customers are top priority and we strive to deliver on the best services within our capabilities.
However, your feedback has been assigned to our dedicated customer service team and they will try to mitigate your experience.
Thanks and Regards,
Customer Relations Team.
Antwoord van TravelJunction
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
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