Personal customer service is top-notch and real people to speak with. My first artificial tree that I swore I would never get. Quality of tree is pretty good. Some plastic needles have extra "tags"... Toon meer
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Lees wat reviewers zeggen
Beautiful tree,fast delivery. Holds every ornament we have. Enough room between branches for ornaments to hang not lay on branches. Extremely satisfied. Was very skeptical on getting an artificial tr... Toon meer
Bedrijf heeft geantwoord
I bought my tree early, on sale, and put it up before Thanksgiving. It’s beautiful and I’m enjoying the full joy of celebrating the birthday of my Lord Jesus Christ. Many blessings to you this seas... Toon meer
Bedrijf heeft geantwoord
The tree looks very nice and realistic. I would say the directions in the electrical plug-ins for each section are murky at Best and didn’t make sense. I’ve had other artificial trees and as you elect... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Treetime is America's number one choice for the best artificial Christmas trees, wreaths and garland. Enjoy shopping the largest selection of prelit Christmas trees online with over 75 unique tree styles to choose from. Our pre-lit trees have the most realistic and natural appearance that is true to nature's creation. We design our artificial trees around quality, reliability, and lifelike evergreen foliage using Real-Needle ™ technology.
Contactgegevens
22N102 Pepper Rd, 60010, Lake Barrington, Verenigde Staten
- 847-527-8880
- info@treetime.com
- www.treetime.com
4,5
Uitstekend
2K reviews
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
The tree looks very nice and realistic
The tree looks very nice and realistic. I would say the directions in the electrical plug-ins for each section are murky at Best and didn’t make sense. I’ve had other artificial trees and as you electrically connected each section to plug into the wall it was very simple to do. This one was not. That would be my only negative comment otherwise I’m happy I purchased from this company.
18 augustus 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
The tree arrived earlier than expected
The tree arrived earlier than expected. The box was not damaged and neither was the tree inside. It was weird but I thought I smelled a live tree when we opened the box. Maybe I was just in the Christmas spirit. It took us a short time to get it set up and plugged in to the outlet. (When I say we my husband did all the work and I read the instructions and centered the tree in the window.
24 oktober 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Ornaments came very carefully packed…
Ornaments came very carefully packed and boxed.
14 november 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. Thanks for being our customer.
I bought my tree early
I bought my tree early, on sale, and put it up before Thanksgiving. It’s beautiful and I’m enjoying the full joy of celebrating the birthday of my Lord Jesus Christ. Many blessings to you this season and all year as we look forward to meeting Him in the air when He returns for us … John 14:1-3 and I Thessalonians 4:17.
Thank you
16 augustus 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Great product and customer service
13 november 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
A Beautiful Tree
It is a beautiful tree first and foremost! The choices of lighting and the easy to use control allow us to change the look we want to create.
Ordering was very easy and our tree arrived in half the time expected.
I wish we lived closer so we could visit your store in person.
13 november 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
The tree looks really nice and a remote…
The tree looks really nice and a remote for the lights is quite fun.
23 oktober 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Wanted a more open tree to hang…
Wanted a more open tree to hang ornaments. Sturdy to hold glass snowflakes. ❤️
13 augustus 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Very realistic
Beautiful tree. Easy to assemble and light configurations are very nice.
21 oktober 2025
Antwoord van Treetime
Thank you very much! We hope you enjoy your new Christmas tree for many years to come.
Tree is good
Tree is good. Lights a bit disappointing. No matter how many times I press the remote I only get green and white lights. No red, no blue as indicated on your video.
1 december 2025
Antwoord van Treetime
Please give us a call and we'd be happy to walk you through the issues you're having. Perhaps we can find a quick resolution. We hope you enjoy your new Christmas tree for many years to come.
Product was as described and we think…
Product was as described and we think it is beautiful!
10 november 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
One of the light sockets was cracked…
One of the light sockets was cracked and fell apart, so one string of lights does not work. I was able to move string above and below the defective string to fill in the dark space.
27 oktober 2025
Antwoord van Treetime
Thank you for taking the time to write a review and very sorry this happened right out of the box. The 6.5 ft tree you have is still in-stock and if you ever have issues with something from us like this that you just purchased, just give us a call and let us know. We will ship you a new section ASAP to get this resolved. You have a great warranty and a whole staff of customer service reps here waiting to serve you if anything like this goes wrong. Again, please accept our sincerest apologies for this as I assume something happened in shipping. Cracked cases on lighting is very rare.
Lovely Little Tree
Quick and easy from start to finish and the product is exactly as described, works perfectly and looks great.
9 november 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Detailed website and excellent customer…
Detailed website and excellent customer service.
Product is exceptional and just as pictured and described on website. Very satisfied.
9 november 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Best tree I’ve ever owned
Good price on tree purchased in August. Had a problem with a dongle when the set the tree up and they had a replacement to me in 2 days. Outstanding people working for a company with outstanding products,
31 augustus 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Not the best quality control
It’s a nice ornament and looked as good as I was hoping. One problem was a light was black when it arrived and when I replaced it, that one blew again as soon as I plugged it in. Hopefully no other ones blow out once it is on every day during the Christmas season.
8 november 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer. If you ever need immediate support, please give us a call and we'd be happy to help.
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