Personal customer service is top-notch and real people to speak with. My first artificial tree that I swore I would never get. Quality of tree is pretty good. Some plastic needles have extra "tags"... Toon meer
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Lees wat reviewers zeggen
Beautiful tree,fast delivery. Holds every ornament we have. Enough room between branches for ornaments to hang not lay on branches. Extremely satisfied. Was very skeptical on getting an artificial tr... Toon meer
Bedrijf heeft geantwoord
I bought my tree early, on sale, and put it up before Thanksgiving. It’s beautiful and I’m enjoying the full joy of celebrating the birthday of my Lord Jesus Christ. Many blessings to you this seas... Toon meer
Bedrijf heeft geantwoord
The tree looks very nice and realistic. I would say the directions in the electrical plug-ins for each section are murky at Best and didn’t make sense. I’ve had other artificial trees and as you elect... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Treetime is America's number one choice for the best artificial Christmas trees, wreaths and garland. Enjoy shopping the largest selection of prelit Christmas trees online with over 75 unique tree styles to choose from. Our pre-lit trees have the most realistic and natural appearance that is true to nature's creation. We design our artificial trees around quality, reliability, and lifelike evergreen foliage using Real-Needle ™ technology.
Contactgegevens
22N102 Pepper Rd, 60010, Lake Barrington, Verenigde Staten
- 847-527-8880
- info@treetime.com
- www.treetime.com
4,5
Uitstekend
2K reviews
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Simple purchase and fast shipping
Tree Time made purchasing our new tree easy, and delivery was quick. The tree setup was simple, and the 18-foot tree looks so real in our courtyard.
3 november 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
The tree looks good
The tree looks good, we feel the center part of the tree was a little sparse, you can see the inside pole even after decorating. It was easy to assemble and seems to be made well
14 oktober 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
The goods were really gorgeous.
The goods were really gorgeous! The shipping was good - not overnight, but timely enough and accurately predicted. Just saying I wouldn't wait to order what you need a few days before you need it. Amazon has us all 'trained' to expect 2 day deliveries and a normal delivery of 7-10 days seems long now. Oh but these table wreaths were SO WORTH THE WAIT! Completely life-like. I can't believe they are not real.
22 november 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. Thanks for being our customer.
Beautiful and realistic
Thr Santa Fe slim model is a beautiful tree! In my opinion, it looks more realistic than the Balsam Hill trees because the branches have some brown. I also love the pine cones. Well worth the investment!
22 november 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Beautiful tree
Beautiful tree ! So realistic looking. Super fast shipping. Tree lights are a bit confusing and really not much instruction in the book that is sent, but a quick call to customer service helped me alot ! All in all very pleased with this perfect little tree !
22 november 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
I like that you stayed in touch until…
I like that you stayed in touch until return was refunded.
12 november 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. Thanks for being our customer.
Well made
Timely shipping. This is a nice tree, it is not the old mono chromatic "toilet brush" type of tree. The tree has several colors,shapes and textures that do a good job of replicating a real tree. It is easy to put up. A bit pricey, but looks like it will last for many years and was a good investment.
20 november 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
I received a damaged tree
I received a damaged tree
I’m happy that I was able to exchange my tree
When I turned it on I was disappointed a bit
Not enough lights
But it looks nice
Most likely I will add some lights next year
31 oktober 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Wreath did not light upon opening box
22 oktober 2025
Antwoord van Treetime
Hello, please accept our sincerest apologies for this! We would be happy to assist or replace your wreath. Just give us a call and we'll help you immediately.
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
I had no problems with the ordering or…
I had no problems with the ordering or receiving of the tree. However, the tree itself was a very disappointing tree. I’m using it this Christmas but will purchase another one from another company as this one is well under par. Very disappointed in the appearance of it. It’s really not good at all. I’m am a senior citizen and have bought many trees over the course of my life and this one is really not good. I appreciate your seeking feedback and hope your company can improve on the quality and representation of their trees. Thank you .
15 mei 2025
Antwoord van Treetime
We are very sorry to hear you're not happy with this tree. Is there any chance you can give us a call and discuss how you went ahead and shaped this tree? It does matter a great deal with the type of tree you ordered because if it isn't shaped properly it will not look the way it's supposed to. Your tree is 6.5 ft tall, but believe me it's one of the most-realistic and beautiful best-sellers we have! We would be happy to talk you through this ASAP. Please give us a call.
The Lady on the phone was so helpful !!!
24 oktober 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Simply the best service and product
Simply the best service and product, I will not shop anywhere else!
19 november 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Love this tree!!
Beautiful tree,fast delivery. Holds every ornament we have. Enough room between branches for ornaments to hang not lay on branches. Extremely satisfied. Was very skeptical on getting an artificial tree,not disappointed at all.Great price will last us many years!!!
18 november 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
My first artificial Christmas tree 🎄
This artificial Christmas tree is perfect. It is so full once the branches are all spread out. The online ordering was easy and it arrived so quickly
16 november 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Not all lights are working on the garaland
Not all lights are working on the garland, replacement lights are difficult to insert and don't work.
17 november 2025
Antwoord van Treetime
The clearance garland you purchased does have a warranty. If you're not 100% satisfied you can return it for a full refund within 30 days of purchase. I'm very sorry it is not working perfectly out of the box as it should.
Nice tree…
The tree is not as sturdy as I thought it was going to be as far as holding some heavy ornaments. Some branches are fine but others are not. The tree has a nice open shape and lights are pretty. It has a dimming feature which is really nice. The tree looks nice but not as real looking or as sturdy as I was hoping for.
27 oktober 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
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