Troocost’s team have helped me retain some hair while dealing with ’computer says no’ type of companies. In a bizarre marketplace troocost are a friend. Thanks to Amaryllis, Aaron, Gavin and Gabriel.... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Thanks again to Sonnie Terry & Troocost for the great work on our new site set up, greatly helpful, great price & extremely knowledgeable, it’s been a seamless process and amazing to have on hand in s... Toon meer
Bedrijf heeft geantwoord
Troo have been a breath of fresh air compared to previous brokers we have used for our commercial venue! Amar has gone above and beyond in helping us out with some long standing issues with our energy... Toon meer
Bedrijf heeft geantwoord
This company has been brilliant from day one especially Lisa Snowball who we have been dealing with directly She is a credit to the company courteous polite and professional nothing too much trou... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Compare and find the best energy prices for your business with troo, a fairer way to pay for your energy.
Contactgegevens
1 Azure Court, SR3 3BE, Sunderland, Verenigd Koninkrijk
- 08081642222
- fairer@troocost.com
- www.troocost.com
4,9
Uitstekend
648 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Have now used Troo for four years and…
Have now used Troo for four years and have been very impressed with their level of service. Any issues were dealt with quickly and efficiently.
3 april 2025
Review zonder uitnodiging
Antwoord van troocost.com
What a lovely review -thank you so much. Our service is a really important part of what we offer at Troo and it's great to read you are finding us so responsive and efficient.
Another renewal completed by Cameron…
Another renewal completed by Cameron Morris, fast, efficient and always drills down to ensure we get a 'fair price'
24 juli 2025
Review zonder uitnodiging
Antwoord van troocost.com
Thank you so much for the great feedback on Cam's support. Well done Cam!
Informative, clear and knowledgeable
Informative, clear and knowledgeable, Adam and Jonny were fantastic, they know their stuff and even showed how our current supplier was getting around our fixed deal and charging us more and more! I'm really happy with our new deals and could not recommend this company more.
15 juli 2025
Review zonder uitnodiging
Antwoord van troocost.com
What brilliant feedback! We're so pleased you've had such a great journey and that you would recommend us following the fantastic experience you received from Adam and Jonny. We also have a great service team to support you throughout your contract so please do get in touch should you need any further support.
Really helpful staff
Really helpful staff, Chris and Dan both spent lots of time explaining everything and making sure that we were clear on the best path forward
Their assistance was both refreshing and reassuring
10 juli 2025
Review zonder uitnodiging
Antwoord van troocost.com
Thank you for the great review on the support you have had from Chris and Dan. It's really pleased to see that we have been helpful and reassuring - we appreciate how tricky it can be to decide on the best approach with your utilities. We also offer in life support should you have any further queries so don't hesitate to get in touch should you need to.
Friendly, Transparent and Professional
We are utterly impressed with the customer service team, Kym promptly resolved any queries we had, we benefitted greatly from her professionalism and transparency throughout! Her ongoing support is greatly appreciated!
8 juli 2025
Review zonder uitnodiging
Antwoord van troocost.com
Thank you so much for the great recommendation on Kym's support. We think she is pretty great too!
Having Sarah Denham-Kelly manage my energy and water has been a great timesaver, I have also got great rates! What more can I say, except I will be using Troocost for all my renewals in future.
Having Sarah DenhamKelly as my
30 juni 2025
Review zonder uitnodiging
Antwoord van troocost.com
Thank you for your recommendation on Troo and Sarah.
Great job Sarah!
Nicola Phillips
Jonathan Mordica and Demi Evans were friendly, fair and transparent.
No jargon, or trying to sell me something I didn't ask for, like all the other brokers I spoke to in the lead up to the renewal. The price was fantastic too. No brainer !
I wouldn't hesitate to recommend Troocost, to anyone looking for a hassle free service from a knowledgeable no nonsense company.
Keep doing what you are doing Troocost!!
4 juli 2025
Review zonder uitnodiging
Antwoord van troocost.com
Thank you so much for such a great recommendation. Finding the right energy contract can be a challenge and it's great to see how seamless you have found the experience. Don't forget that we offer lots of support throughout your contract so please get in touch when you need any help.
Responsive and attentive
Joanne manages our account and has dealt with any teething issues most efficiently and effectively. We have found Joanne and her team to be responsive to communication and attentive to our needs and are very happy with their service
2 juli 2025
Review zonder uitnodiging
Antwoord van troocost.com
Thank you for the great feedback on the support Joanne has given you. We're delighted to see that you're happy with the service you're getting.
Trooly Brilliant
Always available to help. We have had many complicated issues with our tender and Troo and its employees have been instrumental in getting these resolved especially Louise Richardson. Would definitely recommend
30 juni 2025
Review zonder uitnodiging
Antwoord van troocost.com
Thank you for the great review. We pride ourselves on our relationships with suppliers and internal teams to get things resolved for our customers and it's great to see Louise recognised - thank you.
Very helpful
24 juni 2025
Review zonder uitnodiging
Antwoord van troocost.com
Thank you for your feedback. We aim to be as helpful as possible with every query we get, and it's great that you are feeling the benefit of that.
Ashleig
Ashleigh was professional, personable, and responsive to all of my questions. Thank you for your help.
20 juni 2025
Review zonder uitnodiging
Antwoord van troocost.com
Thank you for your review of Ashleigh's support - it's great to see how professional and responsive she has been.
Aaron Lee from CLA Energy Services is a…
Aaron Lee from CLA Energy Services is a true professional. Really helpful and nothing is too much trouble for him!! highly recommend!!
18 juni 2025
Review zonder uitnodiging
Antwoord van troocost.com
Thank you for the recommendation on our service and the support you have had from Aaron. Please remember we are here to support with any further queries and support you may need.
Trustworthy and reliable
Trustworthy and reliable, responded to queries quickly and efficiently through the duration of our electricity contracts.
17 juni 2025
Review zonder uitnodiging
Antwoord van troocost.com
Thank you so much for your kind words. We're thrilled to see that you are finding our service responsive, reliable and efficient. This kind of feedback motivates our team to continue to provide great service.
Corona Rnergy - numpties
We had a problem with our new electricity supplier Corona Energy, I asked Kim Thorby to look into it, and they raised a credit and a new invoice, unfortunately, the new invoice was again in error, but this was not Kym’s fault, Corona seem to have a problem with their systems
9 juni 2025
Review zonder uitnodiging
Antwoord van troocost.com
Thank you for the recommendation on Kym's services. On the occasions we do experience system issues we are here to get it sorted and ultimately take the hassle out of things for you. Our aim is to get things resolved quickly and we're glad to see this has been the case for you.
Aaron Lee, CLA Energy Services
Aaron Lee, CLA Energy Services called proactively following a couple of account queries regarding new electricity accounts. Very helpful and thorough and making good progress. Thanks!
13 juni 2025
Review zonder uitnodiging
Antwoord van troocost.com
Thank you for your review and we are delighted to see that you are finding the benefit in our service team.
I dealt with Kym Thorby and Sean…
I dealt with Kym Thorby and Sean Gleason, who have both been professional, thorough and quick to respond.
12 juni 2025
Review zonder uitnodiging
Antwoord van troocost.com
Thank you so much for your review of Sean and Kym - it's brilliant you are benefiting from our service.
Kym Thorby was very helpful sorting out…
Kym Thorby was very helpful sorting out the problems with our British Gas account.
12 juni 2025
Review zonder uitnodiging
Antwoord van troocost.com
Thank you for letting us know how helpful Kym has been in resolving your issues. That's what our service team are here for and it's great to read that we are doing a good job.
Jenna & Ashleigh live up to Troo values
It was like the first time I tried sliced bread, Absolutely amazing so easy to use, It was all done for me within a few house and the deal was done.
Friendly, helpful, Fair and Transparent
I'm now set up with a fair pricing structure the new rates have no daily standing charge, so I’ll only pay for the energy I use, which is exactly what I’ve been looking for.
WELL DONE Ashleigh and Jenna.
Bars of chocolate all round.
Thanks Ladies 😊
12 juni 2025
Review zonder uitnodiging
Antwoord van troocost.com
We are loving this review! Amazing description of great service - thank you so much and well done to Jenna and Ashleigh.
Please also remember we have a great service team to support you throughout your contract so please do get in touch should you need any further support.
Quite honestly
Quite honestly, I did not have to do anything. TROo picked up the baton and ran with it. Always kept me informed and delivered the job. This is how service should be.
9 juni 2025
Review zonder uitnodiging
Antwoord van troocost.com
Thank you so much for the recommendation on our service. We have a great team dedicated to supporting businesses across the UK and we really appreciate you letting us know that's working for you.
Aaron Les from CLA Energy Services was…
Aaron Les from CLA Energy Services was excellent.
He was very attentive and helped us to sort out our problems.
2 juni 2025
Review zonder uitnodiging
Antwoord van troocost.com
Wow that's a great start to our week. Thank you for letting us know about the support you have received from Aaron.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.