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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Thank goodness for Twickets. I hate how difficult it has become to buy tickets for major tours because of dynamic pricing and industrial level scalping. Twickets bridges that with its "no more than r... Toon meer

Beoordeeld met 5 van de 5 sterren

Have used Twickets many times both buying and selling. Smooth process, one of few resale platforms I trust. Bought a ticket recently and was a little suspicious of it. It’s worth mentioning I have nev... Toon meer

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐ Excellent experience from start to finish! Bought System of a Down tickets through Twickets, and the whole process was quick, easy, and completely stress-free. The resale process felt se... Toon meer

Beoordeeld met 5 van de 5 sterren

We had to abandon our theatre trip about 8 hours before curtain up. We expected to lose the money we had paid for those tickets and we were clearly too late for the ticket protection. But Twickets e... Toon meer

Bedrijfsgegevens

  1. Kaartverkoper voor evenementen

Informatie afkomstig van verschillende externe bronnen

Twickets is a fan-to-fan ticket exchange that enables fans to buy and sell spare tickets at face value or less for concerts, sports, festivals, and the arts. You can trade tickets securely through our service, with payment and delivery all agreed upfront. We protect both sellers and buyers under our Twickets Guarantee, and our dedicated team of human moderators ensures that all tickets are listed at face value or less prices.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

8K reviews

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Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(8.266)

2.335 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Once you get listed, It works well.

Once you get listed, it just works. However, recent changes to the app mean there are some glitches which make listing hard, and the fees and price caps mean you won't get back all of your ticket and booking fee money when you sell. It is however, a reliable source for tickets and a the best of all the reselling apps out there.

13 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I like this system

I like this system. Tickets at face value and plenty of checks to ensure tickets are legit. Fair fees and instant downloads in most cases.
Highly recommended for buying and selling

16 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

excellent

excellent, trustworthy amd excellent communication

12 juli 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Easy to navigate

Easy to navigate. But did not like that when I sold them under face value my buyer then resold them almost straight after. This should be prevented

14 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolute Scam.

Absolute Scam.

I sold 3 my chemical romance tickets and when they appeared in my see tickets, transferred them to the email address provided by twickets to the buyer. Took screenshots and the tickets showed transferred.
Heard nothing until 3 days after the event until I got an email saying that my sale was cancelled, the buyer was getting a refund and I was getting an administration fee request because I had cancelled the tickets on the day of the show?
That never happened.
I have taken a screen recording of my app that still shows the tickets being transferred to the provided email address. I had no access to the barcodes bevause on my end it just says sent to buyer and the only way the buyer would not have not received them is if they did not make a seetickets wallet and accept the transfer, which I have no control over.
Twickets did not contact me for any evidence , will not reply to my email with evidence, will not provide me with any evidence the buyer supposedly could have sent and it is very clearly a scam.
I have been left with no tickets , no money from the sale and being told I have to pay a fee, while being able to prove I sent them and the ticket transfer was never cancelled.
Terrible company, zero communication,zero seller protection.

14 juli 2026
Review zonder uitnodiging
Logo Twickets

Antwoord van Twickets

Hi,

We're sorry to hear you're unhappy with how this case has been handled.

Following the buyer's report, we received evidence indicating that the ticket share had been cancelled on the day of the event, which meant the buyer was unable to use the tickets. Based on the information available at the time, we had to pause the transaction while we investigated.

We appreciate that you've since provided screenshots and a screen recording. However, the evidence you've shared only shows that the tickets are currently in a shared state and does not establish whether the original share was cancelled and then re-shared afterwards. With See Tickets Wallet, tickets are shared rather than permanently transferred, meaning the original purchaser retains control and can revoke access at any time.

We want to reassure you that our investigation is still ongoing. We've contacted you directly to request further information so we can establish exactly what happened before reaching a final outcome. We understand this is frustrating, but we have to consider the evidence provided by both parties to ensure a fair resolution.

We encourage you to continue corresponding with our Support team so we can bring the investigation to a conclusion as quickly as possible.

Kind regards,
The Twickets Team

Beoordeeld met 5 van de 5 sterren

Latitude ticket sale

Easy process once registered. Bit of a pain uploading proof of purchase but I can see the reason it’s done. Ticket sold within half a hour of listing, in fact I never saw the listing I just got an email saying it had sold.

11 juli 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

The Heroes of Ticketing

The ethos, moral standing, and customer service of Twickets are all immaculate. The only thing I can fault them on is that it can be SO frustrating trying to get through to buy tickets for high-demand events. There was one gig (President in Manchester during April of 2026) where I must have clicked on the app notification the moment it popped up on at least a dozen separate occasions, and every time they’d already sold - I’d like to know what measures Twickets take to combat bots, and what more they could do, if anything, and I’d also like to see the user experience smoothed out a little.

14 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Simple to use

Ticket came through directly via Twickets as soon as I purchased from the seller, they were easy to communicate with and helpful. It worked a treat.

12 juli 2026
Review zonder uitnodiging

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