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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Thank goodness for Twickets. I hate how difficult it has become to buy tickets for major tours because of dynamic pricing and industrial level scalping. Twickets bridges that with its "no more than r... Toon meer

Beoordeeld met 5 van de 5 sterren

I’ve used Twickets both to buy & sell tickets, always had a great experience of both. Easy to use website & the guarantee Twickets provide is reassuring. I like the fact that tickets cannot be liste... Toon meer

Beoordeeld met 5 van de 5 sterren

Have used Twickets many times both buying and selling. Smooth process, one of few resale platforms I trust. Bought a ticket recently and was a little suspicious of it. It’s worth mentioning I have nev... Toon meer

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐ Excellent experience from start to finish! Bought System of a Down tickets through Twickets, and the whole process was quick, easy, and completely stress-free. The resale process felt se... Toon meer

Bedrijfsgegevens

  1. Kaartverkoper voor evenementen

Informatie afkomstig van verschillende externe bronnen

Twickets is a fan-to-fan ticket exchange that enables fans to buy and sell spare tickets at face value or less for concerts, sports, festivals, and the arts. You can trade tickets securely through our service, with payment and delivery all agreed upfront. We protect both sellers and buyers under our Twickets Guarantee, and our dedicated team of human moderators ensures that all tickets are listed at face value or less prices.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

8K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(8.272)

2.335 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Useless

Tried to sell a Goodwood 4-day ticket but the site didn’t recognise the references. I emailed Twickets but they didn’t reply until the event had started and said that as I did t mark my email as urgent they didn’t prioritise my message. Once I gave all requested info they just came back and said that event had finished (there were still 2 days of the 4 left) there was nothing more they could do.
Don’t even bother trying to sell tickets with these buffoons

9 juli 2026
Review zonder uitnodiging
Logo Twickets

Antwoord van Twickets

Hi Mandy,

We're sorry to hear you were disappointed with your experience.

We previously asked if you could provide some additional information so we could locate your customer service enquiry, but unfortunately we haven't yet been able to find a support ticket that matches your review, so we can't investigate exactly what happened.

For Goodwood events, listings go through a verification process that checks the ticket details directly against Goodwood's own database before they can be listed. If ticket references aren't recognised, it's typically because the information entered doesn't match the original booking details or because the tickets aren't eligible for resale. Without being able to locate your enquiry, however, we can't say which applied in your case.

We do acknowledge that our support team experienced higher-than-normal volumes during this period, and we prioritised enquiries based on urgency. We're sorry if this meant you didn't receive a response as quickly as you expected.

If you're able to reply to the email request from Trustpilot with the additional information we requested (such as your Twickets account email address or support ticket reference), we'll be happy to investigate your case in full and review exactly what happened.

Kind regards,
The Twickets Team

Beoordeeld met 5 van de 5 sterren

Straightforward

Once I managed to get the tickets into my basket (before someone else beat me to it) it was a very straightforward process.

I was emailed minutes later from the ticket seller with all the details.

I would highly recommend Twickets!

4 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company

Easy transaction. Twickets do go through greater governance now to make sure that you’re genuinely the owner of the tickets before you can list tickets. Whilst this feels like a hassle at the time, it’s definitely worth it and keeps the buying and selling environment much safer.

12 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very Easy to Sell

Really easy, was so grateful at the opportunity to sell as I honestly thought when the clash with the England game came about and hundreds of tickets popped up, i would not have sold or got my money back! We won our footie (it’s coming home 🤣🏴󠁧󠁢󠁥󠁮󠁧󠁿🥅⚽️🏆) and two MCR got fab seats at the gig. Everyone happy - thanks Twickets!

9 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I sold a concert ticket through…

I sold a concert ticket through Twickets and the payment was sent via PayPal. As soon as the payout arrived, my PayPal account was deactivated, leaving me unable to access the money at all. I contacted both PayPal and Twickets, but neither has provided a clear solution or helped me recover the funds.

A simple ticket resale has turned into a stressful situation where I can’t access the payment I’m owed. Very disappointing experience

6 juli 2026
Review zonder uitnodiging
Logo Twickets

Antwoord van Twickets

Hi Drea,

We're sorry to hear about your experience and appreciate how frustrating it must be to be unable to access your payment.

We've looked into your transaction and can confirm that your ticket sale completed successfully and the payment was sent to your PayPal account without any issues or disputes. Unfortunately, once a payout has been successfully processed, we don't have any control over or visibility into restrictions that PayPal may place on an account.

From what we've seen, this appears to be related to PayPal's own account verification or compliance checks rather than the Twickets transaction itself. We've reached out to you directly with some more information and guidance, and we'd encourage you to contact PayPal to find out what verification steps are required to restore access to your funds.

We understand this isn't the experience you were hoping for, and we're sorry for the stress it's caused. If there's anything further we can do from the Twickets side, we'll be happy to help.

Kind regards,
The Twickets Team

Beoordeeld met 5 van de 5 sterren

Easy, trouble free process

Tickets were easy to find. The seller was excellent and kept me informed about transferring tickets and ensured they had been received. No issues with entering Wembley. Whole experience was excellent

10 juli 2026
Review zonder uitnodiging

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