T W White & Sons Reviews 

405
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Exactly the level of help I needed: I was guided through the options, process and documents step by step. All my queries and requests were addressed, so I could make an informed decision.

Beoordeeld met 5 van de 5 sterren

Brought my KIA to T W White & Sons in Byfleet on a number of occasions. These guys are professional, courteous, and they just get the job done to a high standard. Be it a service or repairs. They... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing service from the team at Kia. I was really impressed with the customer service skills from my service advisor. Will definitely use them again for my next service.

Beoordeeld met 5 van de 5 sterren

They always keep me up to date on any problems with my car promptly. This resolves most problems being sorted for a successful same day pickup. Always treated respectfully and with good humour

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Motorvoertuighandelaar
  2. Autodealer

Informatie afkomstig van verschillende externe bronnen

Mazda, Suzuki New & Used Car sales in Surrey, South London and Kent. New Car Finance and Used Cars plus servicing and maintenance at T W White & Sons


Contactgegevens


4,9

Uitstekend

TrustScore 5 uit 5

405 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(405)

360 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Efficient and friendly service.

The Byfleet service centre is very efficient ( same can not be said for the Bookham one in the past) .
The car is taken in for service at the allotted time, and is ready half an hour early, washed and vacuumed.
The 5 year service plan basically means you get dealer service at non dealer prices.

16 april 2026
Logo T W White & Sons

Antwoord van T W White & Sons

Ian, we're delighted that you find our Byfleet Mazda servicing team to be efficient and suitable for your needs, and thank you for your comments. It does look like it was a good number of years ago that you visited our Bookham site which has since been re-sited, and we'd expect that you'd now receive the same efficient level of service there too should you ever visit.

Beoordeeld met 5 van de 5 sterren

Excellent service.

Excellent service from our initial meeting with Ben to finalisation of the estimate. Now hopefully the delivery will just as good.

16 april 2026
Logo T W White & Sons

Antwoord van T W White & Sons

Grahame, thank you for your 5 star rating for our service team.

Beoordeeld met 5 van de 5 sterren

I specifically wanted a Korando car as…

I specifically wanted a Korando car as I was pleased with the Korando I already had and I needed to upgrade to a newer model.
I came across TWWhite’s website selling this newer model and from initial enquiry to delivery of car the service I received was excellent. I would have no hesitation in recommending anyone to purchase and deal with especially Dan or any of the staff of T W White

23 april 2026
Logo T W White & Sons

Antwoord van T W White & Sons

Muriel, thank you for your recommendation of our Effingham KGM showroom team, your positive comments are appreciated.

Beoordeeld met 5 van de 5 sterren

Great customer service and purchase…

Great customer service and purchase journey from start to finish with special mention to Mark Hammond for his professional and knowledgeable approach.

23 april 2026
Logo T W White & Sons

Antwoord van T W White & Sons

Jeremy, Thank you for letting our Bookham Mazda showroom team know how they did. We'll be sure to pass on your comments.

Beoordeeld met 5 van de 5 sterren

Friendly and efficient

Friendly and efficient, as usual for service & MOT

16 april 2026
Logo T W White & Sons

Antwoord van T W White & Sons

Janis, thank you so much for your feedback, we look forward to seeing you again next year.

Beoordeeld met 5 van de 5 sterren

OVERLY PLEASED OUTSTANDING SERVICE FROM HARVEY

OVERLY PLEASED - OUTSTANDING SERVICE FROM MY REPRESENTATIVE.
I had Harvey as my representative. Who was absolutely EXCELLENT.. Harvey I met last year when I first came in, where we sorted out paperwork and information. Life happened and I returned back 5 months later. And contact Harvey, who remembered myself and very easily continued where we’d left off.
He made the whole entire process, easy and everything was done so promptly.
I have to give the biggest thank you to Harvey, for always being outstandingly professional, yet kind, friendly, very informative, efficient. As he managed everything and made it ever so simply to complete a couple of quick forms to fill in and complete and made the whole transition truly comfortable and enjoyable. And came with me on my test drive and managed my whole experiences successfully leading to the full joy and excitement to receive my new Mazda. Which I did collect and absolutely love.
Overall the process was extremely smooth, easy, comfortable, enjoyable,
Thanks to Harvey being ever so polite, respectful, professional, experienced, honest, again friendly and able to communicate fully and I couldn’t have met another person I feel who was a part of the reason for wanting to go back and confirm my decision..
This is Harvey 100% absolutely represents the company to its best. And I advise anyone thinking of purchasing a new vehicle to come here, as the Mazda itself it’s an absolutely beautiful, smooth, quality vehicle and support is ongoing if you need to ask any questions or are unsure of anything, Harvey and the whole team respond back right away and are there for anything regarding your new car, before, during and after collection (or delivery).
I’m so impressed with Harvey and this branch, Harvey is clearly a leader and has a management style about him, in where you hope other representative were all this way.
But also the every other member of staff I spoke too and communicated with, were also truly lovely, helpful, polite and aware of one another. Which you had the sense they were also a team with a family feel.
BEST BRANCH, BRILLANT ONE ON ONE SERVICE THROUGHOUT WITH HARVEY, BEAUTIFUL CAR, and EXCELLENT TEAM who all made it very easy and simple, with a nice quick true to word process.

Thank you Harvey and the whole team truly, ever so much.
I’m so grateful and truly appreciate everything you have done throughout and the customer service and care you provide from the beginning, my return and throughout.

17 april 2026
Review zonder uitnodiging
Logo T W White & Sons

Antwoord van T W White & Sons

Amber, your wonderful feedback and rating means a lot to us. We do strive to provide a supportive yet unpressurised showroom experience, so are so pleased that you felt comfortable with that throughout. Thank you for sharing your Mazda buying experience here.

Beoordeeld met 5 van de 5 sterren

Good service

16 april 2026
Logo T W White & Sons

Antwoord van T W White & Sons

Gordon, we really appreciate your positive review of our Byfleet servicing team, thank you.

Beoordeeld met 5 van de 5 sterren

Customer service

Good Staff always helpful and will go out of the way to sort any problems

16 april 2026
Logo T W White & Sons

Antwoord van T W White & Sons

Thank you Gina for taking the time to let us know how we did. If there's anything else we can help with, do let us know.

Beoordeeld met 5 van de 5 sterren

Excellent Service…

Simon was very helpful and the service I got was very good, I think the staff at this garage really look after their customers. I definitely recommend this garage to anyone considering a new car or a service.

16 april 2026
Logo T W White & Sons

Antwoord van T W White & Sons

Julie, your recommendation of our TW White Mazda Orpington site means a lot. Thank you for taking time to let others know about your positive experience with us.

Beoordeeld met 5 van de 5 sterren

Free pick up and return service

Free pick up and return service. Monthly service payment plan, so easy to budget. Knowledgeable and courteous staff.

16 april 2026
Logo T W White & Sons

Antwoord van T W White & Sons

Sue, we're happy to hear that you always have such a positive experience with our servicing team, and thank you for sharing your comments.

Beoordeeld met 5 van de 5 sterren

The staff are so friendly and helpful

The staff are so friendly and helpful. I have used Tw white for years for servicing and highly recommend them.

16 april 2026
Logo T W White & Sons

Antwoord van T W White & Sons

Maggie, we're so glad to hear that you always have a great servicing experience with our Byfleet team, and your recommendation means a lot, thank you.

Beoordeeld met 5 van de 5 sterren

28.03.2026

Profeccional. Clean. Ontime.

16 april 2026
Logo T W White & Sons

Antwoord van T W White & Sons

Yury, thank you for your kind words regarding our servicing operation.

Beoordeeld met 5 van de 5 sterren

Great customer experience

All of the staff in Bookham are so friendly and professional. They go out of their way to be helpful and to look after their customers well.

31 maart 2026
Logo T W White & Sons

Antwoord van T W White & Sons

Hazel, thank you, your wonderful feedback and rating means a lot to us. We'll be sure to share with the Bookham team.

Beoordeeld met 5 van de 5 sterren

Mazda Orpington exceptional customer experience

Both car sales and servicing in Orpington continue to provide an exceptional customer experience. As a customer of over 10 years I would highly recommend this dealership.

2 april 2026
Logo T W White & Sons

Antwoord van T W White & Sons

We always strive to provide a top quality service to each and every customer and it's great to hear that both our Mazda showroom and service teams have lived up to that for you over the years. Thank you for the feedback.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer