Banner for UK Energy Management Group Ltd

UK Energy Management Group Ltd Reviews 

1.644
•
TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

All of the instalers that attended . . .plumbing,solar,electrics,scaffolders . . .were exelent tradesmen . . .few snagging points . . .but all solved without a fuss . . . More than happy with the f... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had John and Lee do my loft insulation and ventilation . Absolutely brilliant guys who put their customers first. Explained what was happening as they completed the work. Conscious about leaving ever... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

John Kennedy was extremely efficient. He not only did extremely long hours and one being a Sunday to ensure fitting was to standard. Few issues as with any home improvements but John went above an... Toon meer

Beoordeeld met 5 van de 5 sterren

Great service from start to finish left no mess . The engineer's who installed my boiler was spot on very efficient . Would highly recommend.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Energieopwekkingsapparatuur en -oplossingen
  2. Boiler leverancier
  3. Instituut voor milieu en duurzame energiebronnen
  4. Leverancier van apparatuur voor zonne-energie
  5. Verwarmingsapparatuur leverancier
  6. Zonne-energiebedrijf

Over UK Energy Management Group Ltd

Geschreven door het bedrijf

At UK Energy Management Group, we help households across the UK stay warmer, more comfortable, and more energy efficient, while cutting their energy bills and carbon footprint. We design and install a complete range of home energy systems: Solar Panels, Battery Storage, Air Source Heat Pumps, EV Chargers, and Boilers. With over 30,000 measures installed nationwide, we've helped homeowners, landlords, and tenants across England, Scotland, and Wales make the switch to cleaner, cheaper energy. Every system is designed around your individual home, your heating needs, and how you actually use energy day to day. Many of our upgrades are funded through government energy grants worth up to £7,500. We work closely with local councils and trusted national contractors to bring this funding to the households and communities that need it most, making renewable energy and home efficiency improvements accessible to as many people as possible. If you'd rather purchase your system outright, we offer transparent fixed pricing with no hidden costs, plus 0% finance options on some products to spread the cost. Whether you're looking to lower your electricity bills with solar and battery storage, replace an old gas boiler with a modern heat pump, or install an EV charger at home, our team makes the whole process simple. From your first enquiry through to design, installation, and ongoing aftercare, our fully certified engineers handle everything to the highest standard. We're proud to be accredited by TrustMark, NAPIT, MCS, and ISO 9001, giving you complete confidence in the quality and safety of our work. We're also rated Excellent on Trustpilot with over 1,570 reviews from satisfied customers. At UK Energy Management Group, we're here for you, your home, and a greener UK. Visit www.ukem.co.uk

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(1.644)

367 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

John and Lee

John and Lee, did loft insulation and window vents.
Nice guys, knew what they were doing and got it done in a couple hours.
Nothing was too much trouble, would recommend these guys and 100% would have back to do more work.

20 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great work from John & lee really…

Great work from John & lee really helpful &friendly team, they explained the work they was doing throughout house and really went the extra mile helping with loft insulation which was bit more difficult than normal and on hot sunny day too.. they was also great with our dog been bit of a pain barking they was very understanding and kind also cleaned up any mess left after themselves such a great team

19 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

John and Lee

John and Lee , came to do loft insulation, trickle vents and extractors. Good guys, good job done. Excellent, professional. Cheers guys thankyou .

18 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Mark and Brian were superb today

Mark and Brian were superb today, explained exactly what was happening, were very curtious and friendly, tidied up well, gave great advice, very pleased with the service.

18 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great work and communication

Jade and all involved did an excellent job organising and implementing the works undertaken including solar panels and storage battery/inverter and various ventilation related improvements, and was friendly, helpful and informative

13 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

5 months of chasing for nothing

October 2025 got told I was eligible for free loft insulation, November they called me and said they'll send someone over in December to assess the loft. January they still hadn't arrived and I tried calling back with no avail. February they said I'm still on the list and they'll send someone first week of March. I called afternoon asking where they were and they said they'd call me back (no one did). Called after the weekend and they said they'd send a surveyor now and to call in the morning to find out what time. Called in the morning and they said the team would call in the evening (they did not). After that, the surveyor apparently had been taken to hospital, they said someone will come next day (no one did) then 2 days later they said there wasn't any money in the budget now to do my loft. Communication appalling (I majority of the time had to call them, and wasted my time waiting around for people to not come.

13 maart 2026
Review zonder uitnodiging
Logo UK Energy Management Group Ltd

Antwoord van UK Energy Management Group Ltd

We’re really sorry to hear about your experience and understand how frustrating this must have been, especially after waiting and repeatedly being given different updates.

Since the announcement confirming the end of ECO4 and GBIS funding, the remaining budgets have been extremely limited and uncertain. We have been working hard to support as many eligible households as possible during this period, but unfortunately demand has significantly exceeded the funding available, and we haven’t been able to assist everyone who applied.

That said, the level of communication and missed appointments you’ve described is not the standard we aim to provide. We completely appreciate the time you spent waiting in for visits that didn’t happen and the difficulty in getting clear answers — this is something we take seriously and will be feeding back internally.

We’re sorry that on this occasion we were unable to proceed with your loft insulation and for the inconvenience caused throughout the process.

If you would like us to review your case further or keep your details on file for any future funding schemes, please contact us directly at info@ukem.co.uk

Thank you for your patience and for bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

Professional, friendly and tidy installation

Mark and Brian recently carried out loft insulation, window vents and extractor fan installation at our home as part of an energy efficiency upgrade. They were both very professional, friendly and polite throughout the work.

They took the time to explain what they were doing, worked efficiently and left everything clean and tidy once the job was completed. It was clear they take pride in their work and in doing a good job for the customer.

A really positive experience and we’re very happy with the work completed. Thank you both.

13 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely fantastic

Absolutely fantastic!
The whole process was really quick and all of the works have been completed to a high standard!
From applying for funding, Jessica came to asses my house and Lee + Shaun who completed the works, everyone was really helpful and friendly.

12 maart 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I had john and Lee do my loft…

I had john and Lee do my loft insulation, great friendly informative couple of guys really did a great job and efficient aswell.

11 maart 2026
Review zonder uitnodiging
Logo UK Energy Management Group Ltd

Antwoord van UK Energy Management Group Ltd

Thank you for your kind feedback!

We’re really pleased to hear that John and Lee provided such a positive experience and that you were happy with the loft insulation work. It’s great to know they were friendly, informative, and efficient throughout.

We’ll be sure to pass your comments on to them.

Thanks again for taking the time to share your experience!

Beoordeeld met 5 van de 5 sterren

Lee and John Dynamic Duo

Lee and John fitted my loft insulation and triple vents on Friday and I have to say — what a duo! It was like watching a well-rehearsed double act… except instead of comedy they were installing insulation.

They were incredibly professional and clearly take pride in their work. Before doing anything, they talked me through exactly what they were going to do and made sure I understood the process, which I really appreciated.

They were also very house-proud — tidying up as they went and leaving everything spotless when the job was finished. You wouldn’t even know they’d been there… apart from the much better insulated loft!

Fantastic job from start to finish. If Lee and John turn up at your door, you know you’re in good hands. Highly recommend!

6 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT DO ANY BUSINESS WITH THIS…

DO NOT DO ANY BUSINESS WITH THIS COMPANY. They fitted rad pipes for my mother under the government scheme. Its been 3 weeks and they havent fixed the problem. Every time you will call them, they will brush you off. They are meant to be helping the elderly and getting paid via the government. Total scam. DO NOT DO ANY BUSINESS. Staff are so condescending. They will expect your 90yr old mother to operate the boiler system.

10 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

John and Lee top blokes

John and Lee did my loft insulation and ventilation. Bless them they worked so hard. The most amazing and friendliest guys. Did a brilliant job and even cleaned up after themselves. Well worth the visit and highly recommended them personally!!

10 maart 2026
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer