UkuleleMate.com.au Reviews 49

Lucky to meet Joel and visit the store!
On travels to Sydney - I thought I'd check out the store to have a look at all the ukuleles I've been eyeing up online. It was a great opportunity to play as many as I wanted and choose the right one for me. Super Impressed with the assistance, no pressure, and a great deal. Stoked with bag of goodies, picks, capo, and more and socks! I can highly recommend - I'm very happy with my purchase from UkuleleMate.

Quality products, fair pricing , prompt delivery . Recommended store .

The website had literally every ukulele under the sun and all the prices were extremely competitive. The bonus pack that came with each purchase (bag, accessories, etc) is a really great incentive and I eventually purchased from this site purely because of that. The uke itself is great quality, delivery was fast, and I really liked the videos on the site showing how the ukulele actually sounds. Post purchase, I also really appreciate the micro educational contents I get via email every now and then. I've been watching them and find them very useful. I didn't have much success with the guitar in the past, but I've been making so much steady progress with the ukulele and have really enjoyed playing and singing. I'm starting to think that I should try the guitar again now. Keep up with this great website, and who knows, I might come back for another uke soon. One can never have too many ukuleles.

Great service and excellent instrument. Great value!

Very good service, they answer quickly to the questions

Great promt communcation. The gear arrived exactly when the Team said it would. The insruments were well packaged and arrived wit out any damage.
We have bought five ukuleles for Joel and the Team. I cant see any reason to go elswhere. Service has been amazing.

Very quick turnaround for the strings I ordered.

Great but product has a little dent in front

Your sales staff was patient and had the ukes tuned ready to test Very knowledgeable about the products
Loved all the extras Definitely worth visiting to test products and so many to choose from

Easy to order, fast service, great product

Communication was excellent, as was the www site with pictures, specifications and sound samples. Heaps of useful extras included for free :)

It was such a positive experience. From the wide selection of quality ukulele’s to the ease of purchase through the fast delivery and excellent after sales support and communication.

Good quality. Arrived as ordered

Great productions! and so quick and easy to deal with. I'd def buy my next ones off Joel

Great advice, timely response, fast delivery, loads of included accessories, beautiful uke

Thanks for the quick shipment and the delightful package!

Prompt delivery, competative prices. My only complaint and this isn't about this buisness, but more about the way the whole musical instrument retail industry is going, is that we really need more actual shops that stock a good selection of instruments that you actually sit down and play and try out before buying. I know you have videos and audio samples and you can return it if you aren't happy, and you can read reviews etc, but honestly I really did my homework and I have bought so many instruments this year that I have had to either return, resell, give away, or simply put up with even though I'm really not entirely happy with them.. I actually didn't buy any of these Ukuleles from this buisness, only strings-which were all fine. I don't have a problem buying strings or stuff like that online, but actual instruments themselves really need to be tried out properly before buying. Anyway if someone opens a shop here in Brisbane with a good selection of ukuleles, I'm there as despite buying six in the past month or so, I haven't been happy with any of them. I have been playing music for 35 years though so I am a bit fussy. Probably buying online is okay for a beginner who doesn't really understand tone and feel and all the stuff that people who have been playing for a long time understand. Anyway open a shop where you can actually sit down and play before buying here in Brisbane and I'm there!

Great customer support. I needed advice and I was assisted by a very patient team member who dealt with my numerous emails before a decision was made. The product was of excellent quality and my 7 year old granddaughter love the surprise of receiving a birthday package addressed to her. Thanks to all at UkuleleMate!

So easy and lots of instructions online. It explained what ukele was better to choose and the pack was great!