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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’m so sorry to inform you all that my wife passed away, but if she could say anything it would be, she didn’t think she could do it at first but she stay with it and finished. It was a very great exp... Toon meer

Beoordeeld met 5 van de 5 sterren

What made my experience exceptional was my perseverance. Numerous individuals, including family and friends, advised me that I was too old to begin anew and return to education. I nearly succumbed to... Toon meer

Beoordeeld met 1 van de 5 sterren

I have been waiting for career services to call me. I’ve been waiting since February 11! They kept changing my advisor and the new advisor says she’s been calling me and can’t leave a voicemail, I h... Toon meer

Beoordeeld met 1 van de 5 sterren

I started at UMA in June 2025. Everything was going smoothly until it came time for my financial refund, which I never received. I am set to graduate in March 2026, but as of January 22, 2026, I am... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Volwassenenonderwijs
  2. Thuisstudeerschool

Geschreven door het bedrijf

UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Fla. and founded in 1994, UMA offers content-rich, interactive online courses as well as hands-on training at our campuses. UMA students have access to academic advising, one-on-one or group tutoring, résumé and interview coaching, job search assistance, technical support and more. The institution is accredited by the Accrediting Bureau of Health Education Schools (ABHES).


Contactgegevens

2,9

Gemiddeld

TrustScore 3 uit 5

91 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 84% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 5 van de 5 sterren

I’m so sorry to inform you all that my…

I’m so sorry to inform you all that my wife passed away, but if she could say anything it would be, she didn’t think she could do it at first but she stay with it and finished. It was a very great experience and it was worth it.

22 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Dreams are made to come true

What made my experience exceptional was my perseverance. Numerous individuals, including family and friends, advised me that I was too old to begin anew and return to education. I nearly succumbed to their opinions. However, Ultimate Medical Academy provided me with opportunities to work with new vendors, which I had never imagined I would accomplish. Despite the challenges, I graduated with honors and earned my associate degree in Medical Billing and Coding. I remained on the Dean's List throughout the entire program, an achievement of which I am very proud. Now, I have gained respect and instill the same lesson in my grandchildren: that one is never too old to start over and that perseverance is essential. If I could do this at 69 years of age, I am confident that anyone can. Thank you, Uma, for guiding me along the way.

24 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have been waiting for career services…

I have been waiting for career services to call me. I’ve been waiting since February 11! They kept changing my advisor and the new advisor says she’s been calling me and can’t leave a voicemail, I have not even gotten one call from her! She lied so she wouldn’t look bad by not calling me like she was supposed to. Now I have bills to pay and no job because I can’t get a job in what I went to school for and no help from them to get a job!

1 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DON'T GO TO UMA!

First, they tell you that you are going to get a stipend, then 3 other people say you will, and then another person says you aren't. Then, when you tell them you are withdrawing, they HOUND you to death by calling and texting multiple times a day/ week. I am going to contact the Department of Education about the student aide that I got and see what can be done. This place is not a good school at all. And some of the quizzes that were taken, I can tell you that I had the right answer, but was still graded wrong. DONT GO TO THIS SCHOOL!!!! I know of someone who has been waiting for the stipend to be released, and they keep delaying the release of this money! This person NEEDS the money to pay bills! And the story keeps changing every time this person calls, and then when they call, they get a recording saying they are in a meeting, which I call BS. It's everyone is at lunch, and no other school that I have ever been in has everyone going to lunch every single day, all at the same time. And the Financial Aid department has no clue what they are doing at all. They really need to be reviewed by the Department of Education.

31 januari 2026
Review zonder uitnodiging
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Antwoord van Ultimate Medical Academy

Hi Tina, we appreciate you taking the time to share your experience. At UMA, financial aid eligibility, disbursements, and refund timelines depend on individual circumstances and external processing requirements, which cannot be reviewed in a public forum. Similarly, academic grading questions and withdrawal communications require direct review with our team for support.
To make sure your concerns are reviewed thoroughly, the best next step is to connect directly with our UMA Cares team. UMA Cares handles important student issues that may need to be addressed with special attention for students to get answers for unresolved issues concerning their student experience. If you could please call 800-509-5474, you'll be connected with a UMA Cares Representative.

UMA Cares takes all inquiries seriously and will respond in a timely manner. We hope to connect with you soon.

Beoordeeld met 5 van de 5 sterren

🥺As i’m writing ✍️ this bitter sweet…

🥺As i’m writing ✍️ this bitter sweet Review .. i’m crying 😭, I will miss ultimate medical Academy so much they changed my life for the better. I am so happy I decided to branch off my career again and medical. Ultimate medical made sure I had everything I needed to succeed. It was no reason or no excuse of why I couldn’t succeed. They had the help. They had all types of people resources. They was just extremely helpful. miss makayla Miss Rose 🥺 oh my God I am gonna miss the phone calls the great conversations. I’m gonna miss y’all . They was on me was like my mom . would have been if she knew I had enrolled in school, they was only me they make sure I miss no exams, discussions, replies, assignment, even if I did miss some sometimes wishes I did. I’m not gonna lie. They made sure I got it,done , I wanted to quit so many times, but I knew I couldn’t quit and it wasn’t making me quit. They wasn’t letting me quit! They did not like to hear they were come from my mouth quit😫😭 but it was always u can DO IT , and LOOK I DID IT !!! I know there was not taking a no for ANSWER 🗣️. That’s why I chose UMA FOR SCHOOL ! they pushed the students to the max and I love them for that and thanks to them. I landed my first job. Yay!
Fresh out out School! I WILL ALWAYS LOVE YOU UMA. THE BEST SCHOOL I EVER WENT TO.🥺❤️❤️❤️❤️❤️

GO PUMAS !

12 januari 2026
Review zonder uitnodiging
Logo Ultimate Medical Academy

Antwoord van Ultimate Medical Academy

Hi Bridgette, thank you so much for sharing this incredible message. We are glad to hear how meaningful your experience at Ultimate Medical Academy has been and appreciate you taking the time to reflect on your journey. Congratulations on completing your program and beginning your first job, that is an amazing accomplishment!

It means a lot to hear how supported you felt by your instructors and advising team throughout your time at UMA. Our teams work hard to offer support, encouragement, and guidance to help students stay on track, and it is wonderful to know their support had such a positive impact. Your commitment to reaching your educational goals is a great example for others who are working toward their own achievements.

We are cheering you on as you move forward and wish you continued success in everything ahead. Go Pumas!

Beoordeeld met 2 van de 5 sterren

I can’t even explain

When comes to my classes n my support I don’t have an issue I am not going to lie I read MULTIPLE REVIEWS THAT UMA HOLDS UR FINANCIAL AID MONEY. Before I start I am a honors student have two classes left supposed to be done in April. For
Some odd reason this school year they made me wait until February for my financial aid to come through and when I logged into my financial aid it was given in January than they broke my financial aide up into two payments one for February which took all of my money for school and the rest that I requested to offset my bills cause THAT IS WHY THEY ALLOW U TO TAKE IT OUT TO HELP WITH UR BILLS WHILE UR IN SCHOOL they are telling me I have to wait another month to get….meanwhile I graduate literally a month after they choose to release my money. Last semester when I was waiting for my financial aid I called cause one of my loans still said pending I spoke to someone and she literally cleared it and it stated approved and received the next day so that tells it all that yall have peoples payments. Than I speak to a manager by the name of Melissa, this is not my first rodeo going to school I HAVE NEVER EVER SEEN FINANCIAL AID AND LOANS GET DISTRIBUTED SEPARATELY she is going to tell me out of her mouth they only received half of the financial aid after I literally spoken to someone earlier that tried to get my money release cause I requested it for my bills and she said she couldn’t unfortunately do it cause it’s set for mar 4th which makes no sense to me at all. I’m only doing half of a semester so why is my loans and financial aid split up anyway. What saddens me is people take this money out to offset bills and yall will not help them but make is if financial aid only paid yall half why is yall bill not split into half when the funds apparently comes out. It’s a sad situation to me. I WILL NEVER RECOMMEND THIS SCHOOL TO ANYONE and I’m a honors student and will graduate in April.

4 februari 2026
Review zonder uitnodiging
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Antwoord van Ultimate Medical Academy

Hi Shanta, thank you for sharing your experience. We are glad to hear you have felt supported in your classes and throughout your program. We also understand your frustration led you to share these concerns, and we appreciate you taking the time to do so.

Please know that financial aid disbursements and refund timelines can involve individual circumstances and external processing requirements that are best reviewed directly. These situations cannot be addressed in a public forum, but our UMA Cares team is designed to review individual student concerns and provide guidance. Continued follow‑up with our support teams in both Student Finance and UMA Cares is the most effective way to receive updates regarding this.

If you prefer to share additional information for review, you may also contact us at social@ultimatemedical.edu. You can continue to find support through UMA Cares at 800‑509‑5474.

We hope to connect with you soon.

Beoordeeld met 1 van de 5 sterren

First let me say the reason for the low…

First let me say the reason for the low score. the first time I started they did everything to work with me even when I had a hold knee replacement and even when it came to me getting my money three months after starting school. After I finish school, they were working for me at times but at time I was feeling they wasn't. now get to starting back in October of 2025 applied got all my paper done and started my classes and three weeks into school got drop called and email to find out what was going on they said they didn't get paper from my doctor office, so I found out that my doctor moved out of stated. so, they let reapply again and three weeks in got drop again. Email and called again telling me the same thing again paperwork from doctor office so am telling them again my doctor is no longer their what can I do. So, the I found out I was drop in when I was trying to turn in paperwork for a class and couldn't. After several days talking with them I tried to login and couldn't tried to email no answer tried calling got put on hold or hung up on. When someone did talk with me, they told me they locked me out the account. Never was told I was going to get locked out after that never heard anything else from them that made me look ugly at them how they not what they say. But if i ever go back to school UMA will not, be it.

25 oktober 2025
Review zonder uitnodiging
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Antwoord van Ultimate Medical Academy

Hi Brenda, thank you for sharing this with us. We understand this experience has been frustrating, and we want to make sure your concerns are reviewed carefully.

Concerns like these are specific to each student and require direct follow‑up. The best next step is to connect with our UMA Cares team, which handles important student issues that need special attention. You can reach them at 800‑509‑5474 or visit go.ultimatemedical.edu/uma-cares.

UMA Cares takes all inquiries seriously and will respond in a timely manner.

Beoordeeld met 1 van de 5 sterren

I started at UMA in June 2025

I started at UMA in June 2025. Everything was going smoothly until it came time for my financial refund, which I never received. I am set to graduate in March 2026, but as of January 22, 2026, I am still being asked for the tax form. I have become frustrated with the school's constant requests for financial documents. I’ve also read reviews indicating that they frequently ask for these things. Can you please tell me what’s really going on?

Rozze

22 januari 2026
Review zonder uitnodiging
Logo Ultimate Medical Academy

Antwoord van Ultimate Medical Academy

Hi Rozze, thank you for taking the time to share your experience. At UMA, our teams are dedicated to guiding students through the Student Finance process and helping them navigate required documentation. We understand your frustration led you to ask these questions.

Requests for financial documents and refund timing can depend on individual circumstances and external requirements that cannot be resolved publicly. The best way to review your questions and recieve support is to connect directly with our UMA Cares team. Please call 800‑509‑5474 or visit go.ultimatemedical.edu/uma-cares.

Beoordeeld met 2 van de 5 sterren

the biggest regret of 2026

i currently attend UMA and what i feared the most happened i read so many reviews that stated they had trouble with financial but i thought you know i will see for myself and guess what happened my financial aid was supposed to be released today and was not and i am a single mom who was relying on her refund to pay my rent i am so discouraged i think i am going to transfer schools

8 januari 2026
Review zonder uitnodiging
Logo Ultimate Medical Academy

Antwoord van Ultimate Medical Academy

Hi Deanna, we care deeply about the well-being of our students, and I would like to connect you with our UMA Cares team so that we may understand your experience in more detail to best assist. UMA Cares handles important student issues that may need to be addressed with special attention for students to get answers for unresolved issues concerning their student experience. If you could please call 800-509-5474, you'll be connected with a UMA Cares Representative. We look forward to assisting you.

Beoordeeld met 4 van de 5 sterren

Loved the courses but the resume…

Loved the courses but the resume writers need to go back to college, I received multiple resumes because I asked them to re write them on a few occasions and I gave up on the last request. I'll just get a professional resume writer to write this.

8 december 2025
Review zonder uitnodiging
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Antwoord van Ultimate Medical Academy

Hi Selena, thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the courses and appreciate you being open about your experience with resume support!

At UMA, our Career Services team is dedicated to assisting graduates with their job search preparation, including resume and cover letter support, interview preparation, and connecting with externships, mentors, and employment resources. We understand that career materials can be highly individualized, and feedback like yours is important as we continue refining how we support students and graduates.

If you would ever like additional guidance or have questions about the resources available to you, our Career Services team is available at (888)-216‑0535 or onlineplacementassistance@ultimatemedical.edu. You can also explore student services at www.umanow.com/student-services.

Beoordeeld met 5 van de 5 sterren

I have had a great experience I…

I have had a great experience I graduate the 23 of November and they have helped me with a job In the field from work at home I am graduating with a 3.66 gpa the teachers and advisors was very supportive answer their calls work with your advisors do some of the work they ask when comes to them sending you job applications you will be very happy I start my job dec 4....

17 november 2025
Review zonder uitnodiging
Logo Ultimate Medical Academy

Antwoord van Ultimate Medical Academy

Thank you for taking the time to share your experience, and congratulations on completing your program and beginning your new role! We are glad to hear you felt supported throughout your journey and that you found the online format helpful in balancing school, work, and life.

We appreciate the dedication you put into your studies and wish you continued success as you move forward. Please feel free to connect with our Alumni Services team in the future if you would like additional support.

Beoordeeld met 1 van de 5 sterren

Finance team is awful

As a single mom going to school, this school has been a nightmare on getting my funds on a timly manner. They give you excuses on how they are backed up. If you depend on your money to help get through school as far as bills and such, this is not your school.

8 november 2025
Review zonder uitnodiging
Logo Ultimate Medical Academy

Antwoord van Ultimate Medical Academy

Hi Elizabeth, at UMA, our teams lead by example and are dedicated to guiding students through the Student Finance process with care and clarity. We understand your frustration led you to share this review, and we appreciate you taking the time to do so.

Financial aid disbursements and timelines can involve individual circumstances and external processing requirements that are best reviewed directly. The most effective way to get the support you need is to connect with our UMA Cares team, which is designed to review individual student situations and provide guidance. You can reach them at 800‑509‑5474 or visit go.ultimatemedical.edu/uma-cares.

If you prefer, you may also share additional details for review at social@ultimatemedical.edu. We hope to connect with you soon.

Beoordeeld met 5 van de 5 sterren

The staff IS like family

The staff IS like family. They are sweet, understanding and caring. I really do recommend many to go to UMA UMA UMA UMA LOL

25 april 2025
Review zonder uitnodiging
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Antwoord van Ultimate Medical Academy

Hi Ashley, thank you for sharing these kind words with us! We are glad to hear about your positive feedback about your program and your success. Please feel free to reach out if you ever need assistance on your journey, we're here for you!

Beoordeeld met 1 van de 5 sterren

You have an employee calling my office…

You have an employee calling my office by the name of Glen that felt he could tell one of my staff members that maybe there needs to be someone else to do my job since I never return his call. Not to mention...I am entitled to vacation and was out of the office for almost a week.

6 oktober 2025
Review zonder uitnodiging
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Antwoord van Ultimate Medical Academy

Vivian, thank you for bringing this to our attention. We take professionalism seriously across all of our teams and would appreciate the opportunity to learn more.
We’ve submitted a request for additional information through Trustpilot but you’re also welcome to contact us directly at social@ultimatemedical.edu with further details if you prefer. We hope to connect with you soon.

Beoordeeld met 1 van de 5 sterren

The women trying to get me enroll was…

The women trying to get me enroll was very rude and unprofessional. They need better communication, then just reading a script. Another lady called and she sounded horrible. Like a depressed robot. These women don’t care about you. You’re better going somewhere local.

23 september 2025
Review zonder uitnodiging
Logo Ultimate Medical Academy

Antwoord van Ultimate Medical Academy

Hi Natalie, thank you for sharing this with us. Please know that at UMA, we take reviews like yours seriously because this is not the experience we aim to provide for those interested in learning about educational opportunities at UMA. Our team members, at all levels, strive to provide the support and resources students need to succeed, and we are proud of our Admissions team’s dedication to assisting prospective students.

We’d appreciate the opportunity to learn more details about your experience. If you’re open to it, can you please reach out to our UMA Cares team at (800)-509-5474 or email us at social@ultimatemedical.edu? You can also visit go.ultimatemedical.edu/uma-cares for more information.

UMA Cares takes all inquiries seriously and will respond in a timely manner. We hope to connect with you soon.

Beoordeeld met 5 van de 5 sterren

I love attending UMA from start to…

I love attending UMA from start to finish I felt at HOME everyone here was amazing and just made my experience a blast I will tell anyone don’t walk RUN and get here I got my ASSOCIATES in Healthcare management I’m so happy to be a Alumni C/O 2025

20 augustus 2025
Review zonder uitnodiging
Logo Ultimate Medical Academy

Antwoord van Ultimate Medical Academy

Hi Tamenia, we’re so glad UMA felt like home from start to finish. Congratulations on earning your Associate’s in Healthcare Management and officially joining the over 100,000 UMA alumni across the country!

Thank you for sharing your experience and for spreading the word. We’re proud to be part of your journey! #UMAgrad

Beoordeeld met 5 van de 5 sterren

The support from UMA staff was very supportive!

The support from UMA staff was outstanding! I always knew that they were rooting for me and my career in Medical Billing and Coding. The career team worked really hard with finding me a job that suited my everyday schedule. I would definitely recommend UMA to anyone who is just starting their journey or to someone like myself that waited later to get started with a career that worked for me.

30 juli 2025
Review zonder uitnodiging
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Antwoord van Ultimate Medical Academy

We are so glad to hear this, Bridget! We are grateful to know you enjoyed your time at UMA. Every student is unique, which is why we provide individualized support services from the moment they enroll through their job search and even as alumni. We put an emphasis on caring for our students and we are honored to be a part of your journey. Thank you for being an inspiration to others!

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