Ultimate Medical Academy Reviews 

108
•
TrustScore 2 uit 5

2,1

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Beoordeeld met 2 van de 5 sterren

Every since I started school here its been an issue with financial aid. Very first disbursement was late,due to misinformation from different departments. This time, issue with system. Everything its... Toon meer

Beoordeeld met 2 van de 5 sterren

started my online classes only to be ejected with no explanation. when I called eligibility back, they said it was a prior from 2011 that was stopping me from doing my classes. it was a possession cha... Toon meer

Beoordeeld met 1 van de 5 sterren

They kicked me out less than three weeks in with no explanation. I tried to sign in one day, and it wouldn't let me. I found it weird, so I checked my emails, and sure enough, they sent me an email st... Toon meer

Beoordeeld met 1 van de 5 sterren

This school is a joke. Their servers have been down for 6 days and students don't have access to their financial aid. They are giving no explanation for the outage or communicating as to when the serv... Toon meer

Bedrijfsgegevens

  1. Volwassenenonderwijs
  2. ook in
  3. Thuisstudeerschool

Geschreven door het bedrijf

UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Fla. and founded in 1994, UMA offers content-rich, interactive online courses as well as hands-on training at our campuses. UMA students have access to academic advising, one-on-one or group tutoring, résumé and interview coaching, job search assistance, technical support and more. The institution is accredited by the Accrediting Bureau of Health Education Schools (ABHES).


Contactgegevens

2,1

Slecht

TrustScore 2 uit 5

108 reviews

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2,1

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(108)

33 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

This is literally the school from hell

This is literally the school from hell. They are very disorganized and only care about getting your money. I’m currently a student and wish I never was recommended to this school. The staff is nasty(not all of them), I asked for assistance to transfer my credits before classes had started (classes started in December , I signed up in November) they wouldn’t help me . The advisor I currently have overbearing and doesn’t respect boundaries. Uma cares is the worst department throughout the damn school. I’ve never experienced nothing like this in my life with any other school. If you are really interested in going to school PLEASE DO NOT CHOOSE THIS SCHOOL. This school had my relative go on multiple job interviews where the job didn’t even know my relative was coming. Uma didn’t even take accountability for sending her to the unknown interview (which she was crying of embarrassment).

17 december 2024
Review zonder uitnodiging
Logo Ultimate Medical Academy

Antwoord van Ultimate Medical Academy

Hi Tyshe, we're sad to hear about your experience. Your feedback is important to us, and we want to make sure that your concerns are addressed properly.

While I understand you shared that you had issues with UMA Cares, I still recommend reaching out to them for assistance. They still can provide more specific help regarding your concerns. You may use the link below to find more information about UMA Cares:

go.ultimatemedical.edu/uma-cares

If you prefer, you can also email us directly at social@ultimatemedical.edu, and a team member will reach back to discuss your questions or concerns in further detail.

We hope to connect with you soon.

Beoordeeld met 5 van de 5 sterren

UMA would not let me forget!

I started this program in 2015. I got pregnant with twins and wound up not completing the program. UMA kept emailing me for years about picking up where I left off. They did NOT let me forget! In 2023, after my life had settled down, I decided to go back and complete my program. Now I have an associates degree and I am working on my bachelors! I am so glad UMA kept sending me those emails!

1 mei 2025
Review zonder uitnodiging
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Antwoord van Ultimate Medical Academy

Hi Courtney, thank you for sharing your story with us! It’s inspiring to hear how UMA’s support helped you return to your studies and achieve your associate degree. Congratulations, and best of luck as you continue working towards your bachelor’s degree! We’re honored to have been part of your journey. Go Pumas!

Beoordeeld met 1 van de 5 sterren

BE AWARE OF ULTIMATE MEDICAL ACADEMY‼️‼️‼️

Where do I start, First off all the employees lie when you speak with them, half of them don’t know anything you ask, reading from a script. No authenticity. You only get digital books that you can’t download. The instructors never have live class. Financial aid staff is a joke- always saying the back room does everything and you can’t talk to those people. I kept telling them that I was going to withdraw and go to a real college- I have finally Withdrawn and now they trying to keep my loan money.

15 april 2025
Review zonder uitnodiging
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Antwoord van Ultimate Medical Academy

Hi Donya, our team members, at all levels, lead by example and strive to provide the support and resources that our students need to succeed. We are proud of our Student Finance team’s dedication to assisting our students and offering valuable support services.

We understand your frustration has led to this review. The best way to get the support you need is to connect with our UMA Cares team. UMA Cares takes all inquiries seriously and will respond in a timely manner. Would you please call (800) 509-5474 so that we can assist you further?

Beoordeeld met 1 van de 5 sterren

Financial Aid has poor communication skills

Hi, I enrolled in UMA in March. My main issue is Financial Aid. They are extremely dishonest. I am a person who honors being truthful. Every single person I spoke with completely lied about the deadline TIME for me to submit documents needed in order to continue on with class. I worked my butt off to make sure my first week was amazing, only to be let down. The actual cut off time for me to submit forms was 12 noon. Not 12midnight! Even when I called that night asking for help, the representative said “your deadline is midnight”. Well I got everything done before that time. And this morning I got a call saying my enrollment was canceled and now I’ll have to start over next week! April 7th!!!!! I’m not sure what the problem is with communication on Financial Aids part! But do better! You have us promise to be honest and yet you ALL are extremely dishonest and very misleading! So what if others have gotten mad about the real deadlines. You were honest and did the best you could. But to lie!!!!!! That’s a major 🚩. New training is needed and if people cannot be honest, then maybe the job isn’t for them! I’m extremely pissed. No apology is needed, I’m big on action. It’s evident Finance department fumbles the ball. So what can UMA do better to make sure their staff is well equipped and qualified for the job? So if a response is posted, you can skip past the empathetic part… just explain how the Department can become more truthful and not misguide students. Noon and midnight are two different things. Y’all were completely wrong in this case. It’s almost like the agenda was, let’s get all her tax information, worry her about XYZ…. So how about make sure the financial aid is fully completed, then start students?! That would make more sense right?!?

1 april 2025
Review zonder uitnodiging
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Antwoord van Ultimate Medical Academy

Hi Tanyada, thank you for sharing your experience with us. Our Student Finance team is dedicated to assisting our students, and we strive to provide a student experience that maximizes value through our support services. We understand your frustration has led to this review and appreciate you bringing this to our attention.

The best way to get the support you need is to connect with our UMA Cares team. Would you please call 800-509-5474 so that we can assist you? You may also use the link below to submit your concern to a UMA Cares Representative for assistance: go.ultimatemedical.edu/uma-cares.

UMA Cares takes all inquiries seriously and will respond in a timely manner.

Beoordeeld met 5 van de 5 sterren

Satisfied student from UMA

I love you UMA I graduated in 2021 and my experience again is one great one I'll find everything that I need here. I got into my education to better myself and also to help me later on in life there's nothing that I do not like about you I'm a everything and every day is a great experience it is so worth being here.

26 januari 2025
Review zonder uitnodiging
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Antwoord van Ultimate Medical Academy

We’re thrilled to hear that your experience at UMA has been so positive and impactful, Maurisa! As a proud UMA alumni, remember that once a Puma, always a Puma. If you ever need support, our Alumni Career Services Team is here to assist you in finding new employment opportunities. Please give us a call at (888) 216-0535 or email our team at alumnirapidresponse@ultimatemedical.edu. We’d be happy to help!

Keep shining and making a difference!

Beoordeeld met 5 van de 5 sterren

UMA offers so many great resources

UMA offers so many great resources, not just for academics, but for your personal life as well. Everyone at UMA has been very kind and extremely helpful. You feel really supported at UMA!

24 maart 2025
Review zonder uitnodiging
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Antwoord van Ultimate Medical Academy

Hi Tiffany, we’re thrilled to hear that you’re loving the online experience at UMA! It’s wonderful to know that our student support teams and resources have been so helpful to you. Your recommendation means a lot to us, and we’re here to support you every step of the way. Keep up the great work!

Beoordeeld met 5 van de 5 sterren

Ultimate medical academy is the best…

Ultimate medical academy is the best thing that ever happened to me! I wasn’t planning on going to college to get a degree but they called me many times until I finally talked to someone. The person who called me encouraged me to enroll and believed in me and stayed on the phone to help me through the enrolling process. At first I didn’t know if I’d make it or not because I didn’t think I had it in me and I didn’t believe in myself honestly. I was torn to nothing by someone who made me believe I was worthless and undeserving but that door was closed and the door to success opened right away. Not only did UMA encourage, motivate, and believe in me, but not I believe in me to! Thank you to all the amazing staff at Ultimate Medical Academy!

24 maart 2025
Review zonder uitnodiging
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Antwoord van Ultimate Medical Academy

Thank you for sharing your experience with us, Andrea! We admire your willingness to pursue your education in the allied healthcare field. It’s inspiring to hear that you are proud of your decision to join UMA and that our resources and assistance have been valuable to you. We are so proud to support you, so please feel free to reach out to us if you ever need any assistance on your journey. Keep up the fantastic work, and thank you for being an inspiration to others!

Beoordeeld met 1 van de 5 sterren

UMA is a scam!

UMA is a scam!! Me and my husband graduated last May from Medical billing and coding, we have yet to find a job, Paul and Dennis wear out our phones saying they are trying to find us jobs, but it is always jobs that we didn't go to school for. Plus, every application I feel out gets turned down. Me and my husband have given up on UMA helping us find a job. Nothing but a scam and wasted of our time and money when we keep getting turned down for not having enough experience.

3 november 2024
Review zonder uitnodiging
Logo Ultimate Medical Academy

Antwoord van Ultimate Medical Academy

Hi Misty, Ultimate Medical Academy is a nonprofit healthcare educational institution with a national presence. UMA is institutionally accredited by the Accrediting Bureau of Health Education Schools (ABHES.org), a national accrediting agency that is recognized by the U.S. Secretary of Education. You can read more about our accreditation here: https://www.ultimatemedical.edu/about/accreditation/

We understand that your frustration has led to this review. The best way to get the support you need is to connect with our Alumni Career Services team. Please call us at (888)-216-0535 or email alumnirapidresponse@ultimatemedical.edu, and we’d be happy to assist.

Alternatively, you can submit your concern to a UMA Cares Representative for assistance at go.ultimatemedical.edu/uma-cares. UMA Cares takes all inquiries seriously and will respond promptly.

Finally, we invite you to join ConnectUMA, where you can network with UMA’s employment partners and receive guidance in your pursuit of a career: www.connectuma.com.

Beoordeeld met 1 van de 5 sterren

Do Not Attend

I’ve had the most infuriating experience with Ultimate Medical Academy (UMA). Since September 2024, UMA has refused to verify my enrollment with the VA, repeatedly asking for transcripts from a school I never attended. Despite 5 parchment transcripts that state I never attended a school, the school they claim I went to emailing UMA directly and sending a certified enrollment verification form from the administration team that has a certified seal and signatures on it that stated I never attended the school, and an email directly from the admissions team to UMA....nothing has been good enough

Their military advisors are unhelpful and seem to lack basic knowledge or competence. Due to UMA's incompetence, I now have a debt with the VA and have had to re-pay over $1200 back. The 9+ phone calls and numerous emails I've made to fix the issue all resulted in false assurances, with UMA later saying the issue wasn’t fixed, only to find out the person I spoke to never gave me complete or correct information.

I’m using VA benefits, but UMA is trying to make me pay for everything, claiming I'm not eligible for benefits because they refuse to accept ANY documentation that proves I never attended the school they are claiming I did. I called the VA and confirmed that my enrollment verification form is perfectly acceptable. Yet, UMA still won’t certify my enrollment. I WOULD NOT recommend this school!

I hope NO military member, veteran, or civilian ever attends this school. They're only interested in getting more money from people than providing proper service. I’ll let this go on my credit before giving them another dime and I will be posting on all social media that I can find to never attend this school! Also, during the first 2 months of school, they harass you with numerous phone calls and emails and wont stop until you've answered all their questions! They call like 3 times a day!

31 oktober 2024
Review zonder uitnodiging
Logo Ultimate Medical Academy

Antwoord van Ultimate Medical Academy

Hi Angela, we are sad to hear this and want to help. At UMA, we are committed to supporting our military students and helping them maximize their military education benefits.

We understand this process has been frustrating for you, and we would like to connect you with our UMA Cares team so that we may discuss your experience in more detail. UMA Cares handles important student issues that may need to be addressed with special attention for students to get answers for unresolved issues concerning their student experience.

We encourage you to share this experience with our UMA Cares team at 800-509-5474 or submit your concern at go.ultimatemedical.edu/uma-cares.

UMA Cares takes all inquiries seriously and will respond in a timely manner.

Beoordeeld met 1 van de 5 sterren

The job placement is a joke

The job placement is a joke, I have never been able to find a job in coding and billing due to not having any experience the career services people almost lost me a job I found in chart prep, no help ever. they don't return phone calls. I wasted time and money, don't let the people that work here fool you they can't do what they tell you.

28 mei 2024
Review zonder uitnodiging
Logo Ultimate Medical Academy

Antwoord van Ultimate Medical Academy

Hi Pamela, our goal is to equip our students with the skills and knowledge they need to pursue entry-level positions in healthcare careers after graduation.

We are here for you and would like to help. Our Alumni Career Services team assists our graduates in their job searches, and we would be happy to connect you with a team member for support. Please contact our Alumni Career Services team at 888-216-0535 | alumnirapidresponse@ultimatemedical.edu.

We also welcome you to join our private alumni networking platform for all UMA graduates. This platform offers a directory of alumni, a jobs board, mentorship opportunities, photo albums, relevant tips, and much more. Your account can be activated at ConnectUMA.com.

If you need additional support beyond our Alumni Career Services team, our UMA Cares team is here to listen so that we may better understand your experience in more detail. UMA Cares handles important student issues that may need to be addressed with special attention for students to get answers for unresolved issues concerning their student experience. You can reach out to them by calling 800-509-5474, or if you prefer, you may use the link below to submit your concern to a UMA Cares Representative for assistance:

go.ultimatemedical.edu/uma-cares

UMA Cares takes all inquiries seriously and will respond in a timely manner.

Beoordeeld met 2 van de 5 sterren

Not a Good School to Attend

This school call you every day of the week. The financial aid department is a joke. I don't think they train anyone that work for them. They read from a script and tell you anything to get you off the phone. When it's time to receive your excess funds, they hold your money. The school is very expensive, and they take most of your aid anyway. Students should not have to wait to receive excess funds, when tuition has been paid.

20 december 2024
Review zonder uitnodiging
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Antwoord van Ultimate Medical Academy

Ms. G, our teams reach out to our students and graduates to ensure that they are getting the assistance they need, whether it be in their studies or job assistance. If a student or graduate would like to be called less, we are more than happy to accommodate. Our Student Finance team is dedicated to assisting our students in applying for financial aid, letting them know their options, and taking the time to walk students carefully through the Student Finance process in order to make sure each new student feels comfortable and informed.

When comparing costs at different schools, it's important to ask what’s included in tuition. At UMA, tuition often includes coursework materials such as textbooks, ebooks, laptop software, and supplies. Our Ultimate Student Services are also included, offering one-on-one tutoring, live learning labs, library support, externships, counseling services, 24/7 technical support, resume writing help, job interview coaching, job search assistance, and continuing education resources.

We understand that your frustration has led to this review. The best way to get the support you need is to connect with our UMA Cares team. Would you please call 800-509-5474 so that we can assist you? You may also use the link below to submit your concern to a UMA Cares Representative for assistance: go.ultimatemedical.edu/uma-cares

UMA Cares takes all inquiries seriously and will respond in a timely manner. We appreciate your patience and are committed to helping you resolve this issue.

Beoordeeld met 1 van de 5 sterren

Fake school

If you are looking for a job I suggest you apply for fast food and if you’re looking for a school then I suggest a community college. This entire company is a FRAUD! Every role offered is fake from advisors to financial aid reps the only thing that is real will be the debt you accumulate from enrolling here. If you still try to apply and get the position don’t trust anyone and use it for a temporary source of income ONLY!

11 december 2024
Review zonder uitnodiging
Logo Ultimate Medical Academy

Antwoord van Ultimate Medical Academy

Peter, Ultimate Medical Academy is a nonprofit healthcare educational institution with a national presence. UMA is institutionally accredited by the Accrediting Bureau of Health Education Schools (ABHES.org), a national accrediting agency that is recognized by the U.S. Secretary of Education. You can read more about our accreditation here: https://www.ultimatemedical.edu/about/accreditation/

Our team members, at all levels, lead by example and strive to provide individualized support for our students. We understand you're frustrated, but specific details would help us assist you better. If you have a specific concern or need support, our UMA Cares Team is ready to help. Please email us at social@ultimatemedical.edu, and a team member will reach out to discuss any questions or concerns you may have in further detail. Thank you.

Beoordeeld met 1 van de 5 sterren

BREAKING THE LAW

This school apparently thinks breaking the law is morally and ethically acceptable in their organizational goals & ethos.

Are you aware that through the Veterans Benefits and Transition Act of 2018 you are
👏🏻LEGALLY👏🏻 required to do the following as a VA approved school?

Effective August 1, 2019, schools are not allowed to penalize or prohibit a GI Bill student from attending or participating in courses while awaiting VA payment (for up to 90 days).

The policy permits a student to attend their course of education when the student provides the necessary eligibility documentation. VA defines “certificate of eligibility” to be any documentation provided by VA that serves to verify eligibility under chapter 31 or 33.

The educational institution must adopt policy to ensure that it does not impose any penalty, including:
* assessment of late fees,
* denial of access to classes, libraries, or other institutional facilities, or
* require the student using to borrow additional funds due to the inability to meet financial obligations to the institution as a result of delayed payments for educational assistance from VA.

The law prohibits the school from requiring a student to use his or her federal financial aid, or other sources of payment for tuition and fees while it awaits VA payments within the 90-day period. However, schools are not prohibited from allowing a student to utilize his or her federal financial aid, or any sort of aid or loan for tuition/fees during the interim period if the student wishes to do so. What a school may not do is insist that the student utilize this aid, take out loans, or do anything else so that the tuition and fees are paid in advance of the VA benefit payment.

If school is not compliant with the new law (i.e., a school is charging fees and/or barring the student from attending class even though the student supplied a Certificate of Eligibility and is still within the 90 days and is still within the 90day period, they submit a complaint to VA through the GI Bill School Feedback System.

Head over to the VA website to do some remedial training on what exactly you’re responsible for in being a VA approved school.

Educate your employees within your organization and *STOP* unenrolling students because *YOUR* people aren’t properly qualified or trained to do their jobs!!

9 december 2024
Review zonder uitnodiging
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Antwoord van Ultimate Medical Academy

Hi Teresa, we take these matters very seriously and are committed to addressing them promptly and transparently. Ultimate Medical Academy’s programs are approved by the Florida Department of Veterans’ Affairs State Approving Agency for Veterans’ Education and Training at both our Clearwater campus and UMA Online. For any further questions or concerns, please contact UMA Cares 800-509-5474. Or, if you'd prefer, you may use the link below to submit your concern to a UMA Cares Representative for assistance: go.ultimatemedical.edu/uma-cares.

Beoordeeld met 1 van de 5 sterren

DEN OF THIEVES

10 december 2024
Review zonder uitnodiging
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Antwoord van Ultimate Medical Academy

Hi Jelyn, we take all concerns seriously and would like to like to connect you with our UMA Cares team. Please contact our UMA Cares team at 800-509-5474 or email social@ultimatemedical.edu so that we may understand your experience in more detail to best assist.

Beoordeeld met 5 van de 5 sterren

BEST DECISION EVER!!!!!!


I am nearing the completion of my medical program at Ultimate Medical Academy, and I am grateful for the exceptional education and support I've received. The program's curriculum is comprehensive, relevant, and aligned with industry standards. The instructors are experienced, knowledgeable, and dedicated to student success. They foster a supportive learning environment that encourages engagement, critical thinking, and professional growth. UMA's program has prepared me well for a successful career in healthcare. I appreciate the emphasis on developing practical skills, such as patient assessment, medical terminology, and healthcare administration. I would recommend Ultimate Medical Academy's medical program to anyone pursuing a career in healthcare. The program's quality, flexibility, and affordability make it an excellent choice for students seeking a comprehensive education.

3 december 2024
Review zonder uitnodiging
Logo Ultimate Medical Academy

Antwoord van Ultimate Medical Academy

We are thrilled to hear this, Diana! One of our top priorities at UMA is to help make healthcare education and career opportunities accessible to all adult learners with busy lives of their own. We are proud to provide a learning experience that maximizes value for our students through our support services and resources, and we’re thrilled to know that you feel equipped to succeed. Please feel free to reach out to us if you ever need any assistance on your journey!

Beoordeeld met 1 van de 5 sterren

I’ve been enrolled since August and…

I’ve been enrolled since August and have been in class since then. The fact that I’ve been waiting on a loan that I have to pay back since October is outrageous. You call financial aid and they are no help y’all are constantly taking the grant and loan money and I have yet to receive my loan mind you I started in August they started the loan process in October were in December now and I still haven’t gotten ANYTHING. Y’all have already started on the second portion of loan money and I’m ready to call the us department of education to report the issue because I’ve attended school at ivy tech previously and never waited this long for a loan. You would think this is money uma has to pay back and don’t. I’m starting to think this is fraud and I see what others were referring too with the financial aid issue.

2 december 2024
Review zonder uitnodiging
Logo Ultimate Medical Academy

Antwoord van Ultimate Medical Academy

Hi Emily, our Student Finance team is dedicated to assisting our students, and we strive to provide a student experience that maximizes value through our support services. We understand that your frustration has led to this review. The best way to get the support you need is to connect with our UMA Cares team. Would you please call 800-509-5474 so that we can assist you? You may also use the link below to submit your concern to a UMA Cares Representative for assistance: go.ultimatemedical.edu/uma-cares

UMA Cares takes all inquiries seriously and will respond in a timely manner. We appreciate your patience and are committed to helping you resolve this issue.

Beoordeeld met 4 van de 5 sterren

Im currently a student here at…

Im currently a student here at UMA...i've been doing my courses for 5 weeks now. I have yet to have any of these problems that im seeing a lot of complaints about. Which is very concerning to me. Im pray I do not endure any of this because theres a lot at steak here. Im looking to change my life with such a big step I took such as the loan and the time im committing. The things im reading through these reviews can really change ones life for the worse. I pray these reviews have no validity to them...and Im in no way discounting what someone else may have experinced...But I will continue my journey under my own experience which has been nothing but a great one so far. If anything other than what I just stated is to occure in an undesirable fashion I will definitely come back to update this review!

13 oktober 2024
Review zonder uitnodiging
Logo Ultimate Medical Academy

Antwoord van Ultimate Medical Academy

Hi Tishiem, we are glad to hear you are enjoying your UMA student experience! Our instructors’ and advisors’ top priority is to equip and empower our students, and we are proud to provide our students individualized support.

That’s why we encourage all of our students to communicate openly with us on our social media and review platforms. We take all feedback seriously and are actively working with those students to resolve any issues they may be having. We put an emphasis on caring for our students and we are honored to be a part of your journey. Go Pumas!

Beoordeeld met 5 van de 5 sterren

Best Decision Ever

Going back to school at UMA was absolutely my best decision for my future. Six years ago I never would have imagined getting to where I am at now, I struggled with a lot of daily life things many other student struggled with. But UMA was there EVERY step of the way. From enrollment to checking in on me, to congratulating me many times over for getting on the Dean's list. UMA is the greatest school filled with the greatest staff out there that are there to help and encourage you to make it. And I DID IT!! I completed school and walked the stage in Tampa, an unforgettable experience I could have never dreamed of. The cheering and support from the staff was so loud and encouraging. I thought the roof would collapse, the cheering and congratulations around every corner makes you realize you did it!! UMA is always there for you and wants to see you succeed just as bad as you want to see yourself succeed. You can do it!! Don't ever give up!

14 september 2024
Review zonder uitnodiging
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Antwoord van Ultimate Medical Academy

We are thrilled to hear this, Taylor! Your journey of overcoming challenges and achieving success is truly inspiring. Our instructors’ and advisors’ top priority is to equip and empower our students, and we are proud to provide our students individualized support.

Thank you for your dedication and for setting a great example for others. We are grateful to be a part of your journey!

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