Ultra LEDs Reviews 

277
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic service from Oliver Howarth and Jack Haworth! They took the time to really understand what I was looking for and guided me through choosing the perfect LED profiles and strip ligh... Toon meer

Beoordeeld met 5 van de 5 sterren

Superb. 3m LED profiles delivered in strong tube. No damage at all. Packaged with care. Arrived quickly with FedEx - no issues. Good quality equipment for a professional finish to my acoustic panels.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic company to deal with. Jack Haworth was absolutely brilliant in advising me on exactly the products I needed for my new bathroom led set up. I had previously bought all the wrong i... Toon meer

Beoordeeld met 5 van de 5 sterren

Second time I have used Ultra LEDs and their help and support is brilliant, support on phone from Oliver sorting my order was amazing putting what I need together for my project his knowledge helped... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Lampenwinkel
  2. ook in
  3. Lampenfabrikant
  4. Lichtaannemer
  5. Lichtconsultant

Geschreven door het bedrijf

Ultra LEDs has over 15 years worth of experience as a leading UK supplier of LED lighting components to trade, commercial and consumer customers. For over 15 years, we've helped installers, electricians, designers and specifiers deliver outstanding LED lighting projects across the UK and around the world. From LED strip, neon flex and pixel lighting to power supplies, cable, controllers and profiles, we stock everything you need to complete an installation. Our range includes our own Tagra brand, developed for professional projects. Our products are used in live events, retail displays, animation programming, hospitality, corporate spaces and architectural lighting schemes. What sets us apart is our expertise. Our in-house Technical Hub supports customers with product selection, specification and installation queries, and helps take complex projects from first enquiry through to quotation and delivery. We test the products we sell for performance, reliability and UK market compliance, so you can order with confidence. We know that reliability matters to trade customers, which is why we focus on consistent stock availability, a straightforward ordering process and fast next-day delivery. Based in Trafford Park, Manchester, we offer online ordering alongside a trade counter, and dedicated trade accounts for professionals.

600,000 Items in stock

Geschreven door het bedrijf

Dispatched same day
With over 15 years of experience in providing high-quality LED lighting solutions with next day delivery free for most orders over £75 ensuring you get the product you need, when you need it. Our in-house Technical Hub supports customers with product selection, specification and installation queries, you can visit us in person or call us on 0161 507 9249

Up to 7 year warranty

Including our Pro COB, Cut Anywhere (IP20 and IP67)

Many of our products, including selected LED strip and drivers, come with warranties of up to 7 years, giving you long-term peace of mind on every installation.

Contactgegevens

Get 10% Off

All approved trade customers get 10% off every order

4,8

Uitstekend

TrustScore 5 uit 5

277 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,8

Alle reviews

(277)

72 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Oliver was absolutely superb from start…

Oliver was absolutely superb from start to finish. Ordered just before 4pm for next day delivery. Fingers crossed the product is as good as the service!

30 september 2026
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you so much for the fantastic review! We’re delighted to hear Oliver provided such great service and got everything sorted for you so quickly. We’ll be sure to pass your lovely feedback on to him. 😊

We hope you’re just as happy with the products! 💡

Ultra LEDs

Beoordeeld met 5 van de 5 sterren

Wiring Problem Solved

I gave Oliver a tricky (cost effective for me) issue to try and supply some LED strips in 2 different cupboards with 1 driver... It took a few a goes to get the parts right, but he always had time to hear the problems and resolve them. He threw in free postage and a part too. Really good customer service!

24 september 2026
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thanks so much for the great review! It’s brilliant to hear that Oliver took the time to work through the issue with you and find the right solution. We’ll make sure your lovely feedback is passed on to him.

Thanks again for choosing Ultra LEDs! 💡

Beoordeeld met 4 van de 5 sterren

I spoke with jack howeth

I spoke with jack howeth , whom was very helpful for what I needed, without his expertise and pleasant manor I wouldn’t have known what to purchase and how to go about it 10/10 if my product is as good as his knowledge and experience I will be very happy, I will leave another review once installed and hopefully be using this company again . Thankyou jack you will go far

18 september 2026
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you for taking the time to leave us a review! We’re really pleased to hear Jack’s knowledge and advice helped you choose the right products and made the process easier.

We’ll be sure to pass your kind comments on to him. We hope you’re pleased with everything once installed and look forward to hopefully helping you again in the future! 💡

Ultra LEDs

Beoordeeld met 5 van de 5 sterren

Great service. Oliver 5⭐️

I’m not great with DIY so contacted the team for advice. Oliver has been really helpful throughout. Fantastic service from pre order to prompt delivery. Thanks Oliver. 5 ⭐️

10 september 2026
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you for the brilliant review! We’re so pleased Oliver was able to guide you through everything and make the process easy from start to finish.

We’ll be sure to pass your 5⭐️ feedback on to him. Thanks for choosing Ultra LEDs! 💡

Beoordeeld met 5 van de 5 sterren

Excellent product and service

The website was easy to follow when researching and ordering. The communication emails and updates were on the too. I received all my order on time too and well packaged. The products were fantastic quality and I would definitely recommend this company. We are so pleased with the lighting and will be going bd k to purchase more in due course

11 september 2026
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you for the fantastic review! We’re delighted to hear you found the whole process easy, from ordering through to delivery, and most importantly that you’re so pleased with the quality of the lighting.

We really appreciate the recommendation and look forward to helping you again with your next project! 💡

Ultra LEDs

Beoordeeld met 5 van de 5 sterren

Great service

Oliver has been so helpful in explaining all the different options for a lighting installation in my home and providing and updating quotations very quickly for me. Great service and highly recommend.

10 september 2026
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you for the fantastic review! We’re so pleased to hear Oliver was able to talk you through the different options and make the process straightforward.

We’ll be sure to pass your kind feedback on to him. Thanks again for choosing and recommending Ultra LEDs! 💡

Beoordeeld met 5 van de 5 sterren

Expert advice.

Thanks Hassan. Expert and patient advice pre sale. The LED strip looks fantastic installed in the media wall.

2 september 2026
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you for the fantastic review! We’re delighted to hear Hassan was able to provide the advice and support you needed.

It’s great to hear the LED strip looks fantastic in your media wall – we’d love to see the finished result! 💡

Thanks again for choosing Ultra LEDs!

Beoordeeld met 5 van de 5 sterren

Katy was excellent with me over email

Katy was excellent with me over email, she was very quick to respond, found the products I needed and kept me up to date through the process. Highly recommended

1 september 2026
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you for the lovely review! We’re so pleased to hear Katy was able to help you find exactly what you needed and kept you updated throughout.

We’ll be sure to pass your kind feedback on to her. Thank you for recommending Ultra LEDs! 💡

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐ — Exceptional technical advice and customer service I received absolutely outstanding customer service from Oliver at Ultra LEDs.

⭐⭐⭐⭐⭐ — Exceptional technical advice and customer service
I received absolutely outstanding customer service from Oliver at Ultra LEDs.

I contacted Ultra LEDs because I was planning a fairly complicated RGB+CCT LED lighting setup for my kitchen and needed help making sure I had the correct components and specifications. Oliver went above and beyond to help me.

He took the time to look at my measurements, calculate the requirements, recommend the correct driver and cabling, provide links to suitable products and answer numerous technical questions along the way.

Most importantly, I never felt rushed or pressured into making a purchase.

He genuinely seemed interested in helping me understand the system and get the project right.

What really stood out was his patience. I had a lot of questions, and Oliver continued to respond with clear and helpful advice throughout. That level of customer service is becoming increasingly rare.

I'm now planning another, more ambitious LED lighting project for my living room, and Oliver is the first person I want to speak to for advice.

A huge thank you to Oliver for all his time, patience and expertise. Exceptional service and thoroughly deserving of five stars.

20 augustus 2026
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you so much for taking the time to leave such a fantastic review!

We’re delighted to hear about your experience with Oliver and that his technical knowledge, patience and support helped you feel confident with your project. We’ll make sure your kind feedback is passed on to him.

We really appreciate the five stars and look forward to helping you with your next LED project! 💡

The Ultra LEDs Team

Beoordeeld met 1 van de 5 sterren

Close to a hundred emails and phone…

Close to a hundred emails and phone calls over 2 years to resolve: 3 failed Syndeo LED strips/switches that each lasted less than a month with the lowest possible build quality, 2 missed refunds (taking 7 months) and 1 final mis-calculated refund. There wasn't a single thing they did right.

18 augustus 2026
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Hi Richard,

We’re very sorry for the experience you’ve had. The errors we made fell below the standard of service we expect to provide.

Having spoken with you personally today, I’m glad we’ve now been able to resolve everything. We appreciate your feedback and will use it to improve.

Please accept our sincere apologies for the frustration and inconvenience caused.

Ultra LEDs

Beoordeeld met 5 van de 5 sterren

Fantastic experience with Ultra LEDs…

Fantastic experience with Ultra LEDs from start to finish.

I wasn’t completely sure what I needed for my project, but Katy was absolutely brilliant throughout the whole process. She took the time to understand what I was trying to achieve, helped me choose all the correct products, and even assisted with specifying everything to make sure it would work perfectly together.

Her knowledge, patience and customer service were outstanding, and she made what could have been a confusing process incredibly straightforward.

A massive shoutout to Katy – she’s a real credit to Ultra LEDs. Thanks to her, I have complete confidence that I’ve ordered exactly what I need. I wouldn’t hesitate to recommend Ultra LEDs and will definitely use them again for future projects.

6 augustus 2026
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you so much for taking the time to leave such an amazing review! We're thrilled to hear that you had a fantastic experience with Ultra LEDs from start to finish.

We'll be sure to pass your wonderful feedback on to Katy. She'll be delighted to know that her knowledge, patience, and support helped make your project straightforward and gave you confidence in your choices. Providing this level of service is exactly what we strive for, so it's incredibly rewarding to hear when we've achieved that.

Your recommendation means a great deal to us, and we truly appreciate your trust in Ultra LEDs. We look forward to helping you with many more projects in the future!

Best regards,
The Team at Ultra LEDs

Beoordeeld met 5 van de 5 sterren

Really good customer service

Really good customer service, which is rare these days. There was a delivery issue for our order, which UltraLEDs fixed immediately by sending a second parcel, and collecting the first free of charge. Thanks to Katy in the sales support for your help.

5 augustus 2026
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you so much for your kind review! We're delighted to hear that you had such a positive experience with our customer service.

While delivery issues can occasionally happen, we're glad we were able to resolve it quickly and make the process as smooth as possible. We'll be sure to pass your lovely comments on to Katy-she'll be thrilled to know her support made a difference.

We really appreciate your feedback and look forward to helping you again with your future projects.

Best regards,
The Team at Ultra LEDs

Beoordeeld met 5 van de 5 sterren

Excellent customer care

Replaced a faulty Syndeo driver the next day after 4 years use.

26 juli 2026
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you for your review! Even after several years of use, we always aim to support our customers wherever we can. We're pleased we could get your replacement Syndeo driver to you quickly and get you back up and running.

We really appreciate your feedback and look forward to helping you again in the future.

Kind regards,
The Team at Ultra LEDs

Beoordeeld met 5 van de 5 sterren

Great Experience, Great Quality

I’ve had great experience from UltraLed from ordering to delivery, product is quality and will definitely be buying again for next project!

21 juli 2026
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

We're so pleased to hear that you had a great experience from ordering through to delivery, and that you're happy with the quality of our products.

Your support means a lot to us, and we can't wait to help with your next project. We look forward to welcoming you back soon!

Thanks again,
The Team at Ultra LEDs

Beoordeeld met 5 van de 5 sterren

Jack who was my point of contact is…

Jack who was my point of contact is extremely knowledgeable, the company is the only company I would use moving forward to purchase anything Led related. Not just for the quality of items but the service. Thanks to him.

23 juni 2026
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you for your kind words! We’re delighted to hear about your positive experience with Jack - he takes great pride in providing knowledgeable and helpful support. It’s fantastic to know that both our products and service have earned your trust.

We really appreciate your recommendation and look forward to helping you with any future LED projects.

Thanks again,
The Team at Ultra LEDs

Beoordeeld met 5 van de 5 sterren

First class service

First class service
I meant to order a 24v power supply
But in my haste to order I ordered the 12v by mistake
sent an email that evening to sort my mistake
next morning all sorted posted out same day
The Targa power unit works perfect
no heat from unit at all unlike others I've used
also a 5year warranty

15 mei 2026
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you for your great review! We're so pleased we could help get your order corrected quickly and that everything was sorted without any hassle. We really appreciate your feedback and look forward to helping you again in the future!

UltraLEDS

Beoordeeld met 5 van de 5 sterren

Got some great advice from Jack re 12v…

Got some great advice from Jack re 12v LED drivers for some AR111 lights I’d recently bought for an extension. Very much appreciated!!

3 juni 2026
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you for taking the time to leave us a review! We're delighted to hear that Jack was able to provide the advice you needed for your 12V LED drivers. We'll be sure to pass your kind words on to him. We really appreciate your feedback and hope your extension lighting looks fantastic! If you ever need any further advice, we're always happy to help.

UltraLEDS.

Beoordeeld met 5 van de 5 sterren

Good service and knowledgable staff

Meeting and chatting with Tom and him going through everything with us and even the integration into an existing smart light system.

21 mei 2026
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you for your kind review! We're so pleased to hear that Tom was able to help and take the time to talk you through everything, including integrating the lighting with your existing smart system. Providing knowledgeable advice and practical solutions is something we take great pride in. We'll be sure to pass your feedback on to Tom, and we look forward to helping you again in the future!


UltraLEDS.

Beoordeeld met 5 van de 5 sterren

Fast quick delivery

Fast quick delivery all the Led strips, Led tracks and Plaster in Downlights have been of good quality and looks great

7 mei 2026
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you for your wonderful review! We're delighted to hear that your order arrived quickly and that you're pleased with the quality of the LED strips, LED tracks, and plaster-in downlights. It's even better to know they look great once installed! We really appreciate your feedback and look forward to helping with your next lighting project.

UltraLEDS.

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