Ultra LEDs Reviews 

293
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I wasn't sure which were the correct products to order or to give the lighting effect I was trying to create. So I tried sending UltraLeds my questions. Quite frankly amazed how helpful Oliver has b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thanks Jack I contacted Jack for advice on lighting for our media wall project, and his knowledge and guidance made the whole process much simpler. He helped us choose the right lighting, supplied... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Having got myself confused over the different LED lights options for my Media Wall i called Ultra LEDs and was assisted by Oliver who was first class in providing me with assistance for my requirement... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic service from Oliver Howarth and Jack Haworth! They took the time to really understand what I was looking for and guided me through choosing the perfect LED profiles and strip ligh... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Lampenwinkel
  2. ook in
  3. Lampenfabrikant
  4. Lichtaannemer
  5. Lichtconsultant

Over Ultra LEDs

Geschreven door het bedrijf

Ultra LEDs has over 15 years worth of experience as a leading UK supplier of LED lighting components to trade, commercial and consumer customers. For over 15 years, we've helped installers, electricians, designers and specifiers deliver outstanding LED lighting projects across the UK and around the world.

From LED strip, neon flex and pixel lighting to power supplies, cable, controllers and profiles, we stock everything you need to complete an installation. Our range includes our own Tagra brand, developed for professional projects. Our products are used in live events, retail displays, animation programming, hospitality, corporate spaces and architectural lighting schemes.

What sets us apart is our expertise. Our in-house Technical Hub supports customers with product selection, specification and installation queries, and helps take complex projects from first enquiry through to quotation and delivery. We test the products we sell for performance, reliability and UK market compliance, so you can order with confidence.

We know that reliability matters to trade customers, which is why we focus on consistent stock availability, a straightforward ordering process and fast next-day delivery. Based in Trafford Park, Manchester, we offer online ordering alongside a trade counter, and dedicated trade accounts for professionals.

600,000 Items in stock

Geschreven door het bedrijf

Dispatched same day
With over 15 years of experience in providing high-quality LED lighting solutions with next day delivery free for most orders over £75 ensuring you get the product you need, when you need it. Our in-house Technical Hub supports customers with product selection, specification and installation queries, you can visit us in person or call us on 0161 507 9249

Up to 7 year warranty

Including our Pro COB, Cut Anywhere (IP20 and IP67)

Many of our products, including selected LED strip and drivers, come with warranties of up to 7 years, giving you long-term peace of mind on every installation.

Contactgegevens

Get 10% Off

All approved trade customers get 10% off every order

4,8

Uitstekend

TrustScore 5 uit 5

293 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,8

Alle reviews

(293)

85 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fantastic advice, help and Support!

I received fantastic advice, help and support from Tom Humphreys. I would 100% go back again and thoroughly recommend this company based on my experience.

13 februari 2025
Review zonder uitnodiging
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Antwoord van Ultra LEDs

Thank you for the amazing review Julien! We’re thrilled to hear that Tom was able to provide you with the advice and support you needed. It’s great to know you had such a positive experience, and we truly appreciate your recommendation. We look forward to welcoming you back anytime!

Beoordeeld met 5 van de 5 sterren

Very helpful Thomas on the chat

Very helpful Thomas on the chat. Helped me to sort out what I needed for my kitchen project, which is ongoing so I will definitely be ordering more lights from this company. Was really pleased with my pink neon tube light. Now I need to sort out my hardwired tube lights as well.

25 februari 2025
Review zonder uitnodiging
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Antwoord van Ultra LEDs

Thank you for your kind words! We're so glad to hear that Thomas was able to help you with your kitchen project and that you're happy with your neon tube light. It sounds like your project is coming along great! We’ll be here to assist with your lights in the future, so any other projects or issues just let us know. Looking forward to working with you again!

Beoordeeld met 5 van de 5 sterren

Always helpful and know their stuff

Always helpful and know their stuff

3 maart 2025
Review zonder uitnodiging
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Antwoord van Ultra LEDs

Thank you for the positive feedback Alex! We’re glad to hear that you’ve had great experiences with our team. We pride ourselves on always being here to help. If you ever need assistance in the future, don’t hesitate to reach out!

Beoordeeld met 5 van de 5 sterren

Campervan slat ceiling led track

Needed some led track to fit between the slats on our camper van ceiling . This does the job perfectly and the diffuser gives it a really professional look. Spoke to Tom on the phone and he promptly sent me an invoice . Paid at lunchtime on a Tuesday and it was with me at 8.30am Wednesday. Excellent service. Highly recommended company.

25 februari 2025
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you for your fantastic review! We’re so happy to hear that the LED track worked perfectly for your install. It’s also great to know that Tom provided quick and efficient service. We truly appreciate your recommendation and are glad we could deliver such a smooth experience. If you need anything else, don’t hesitate to reach out—happy travels with your camper van!

Beoordeeld met 5 van de 5 sterren

Great customer service and attention to detail.

Great customer service and attention to detail.
Great range of high quality products and knowledgeable staff. Always my first company to contact when I’m looking for outdoor lighting.

28 februari 2025
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you for your wonderful feedback! We’re thrilled to hear that our customer service, attention to detail, and product range have made us your go-to company for outdoor lighting, hopefully we can become your go-to for indoor lighting too. It’s always a pleasure to assist, and we look forward to helping you with your future projects!

Beoordeeld met 5 van de 5 sterren

Thank you to Thomas

Thank you to Thomas for his patience in helping me find the correct channeling for a led installation idea I had. I placed my order today and look forward to seeing them when they arrive.
Fantastic customer service live online chat.

28 februari 2025
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you for the kind words! We're so glad to hear that Thomas was able to assist you patiently and help you find the right channeling for your LED installation. We hope your order arrives soon and meets your expectations. If you need any further help, don’t hesitate to reach out—our team is always here for you!

Beoordeeld met 5 van de 5 sterren

Quick response with the detail I needed

Quick response with the detail I needed

28 februari 2025
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you for the positive feedback and 5 star review Michael! We're glad we could provide the details you needed quickly. If you have any more questions or need further assistance, feel free to reach out—we’re always happy to help!

Beoordeeld met 5 van de 5 sterren

lovely customer service

26 februari 2025
Review zonder uitnodiging
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Antwoord van Ultra LEDs

Thank you so much! We're thrilled to hear that you had a great experience with our team. If you need anything else, don't hesitate to reach out. We’re always here to help!

Beoordeeld met 5 van de 5 sterren

Great customer service and patients…

Great customer service and patients whilst answering all of my questions! 👍🏼

20 februari 2025
Review zonder uitnodiging
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Antwoord van Ultra LEDs

Thank you for the great review! We’re thrilled to hear that our team was able to patiently answer all your questions. Providing excellent customer service is our priority, and we’re always here to help with anything else you need!

Beoordeeld met 5 van de 5 sterren

Problem with the delivery sorted without fuss…

There was a problem with the delivery address (my fault) and Fedex returned it to them. They immediately sent out a replacement with no fuss.

21 februari 2025
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you for sharing your experience Simon! We’re glad we could quickly sort out the issue with the delivery and get a replacement sent to you without any hassle. We always aim to make things right for our customers. If you need anything else, feel free to reach out—happy to help anytime!

Beoordeeld met 5 van de 5 sterren

I had some questions regarding products…

I had some questions regarding products and spoke to Thomas H on the chat bot. He was very helpful in answering all my questions and then when I had a problem with the ordering due to something being out of stock. He then sorted the problem via email and emailed me a quote to accept and pay.

19 februari 2025
Review zonder uitnodiging
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Antwoord van Ultra LEDs

Thank you for the great feedback Terry! We’re so glad Thomas was able to assist you with all your product questions and resolve the issue with the out-of-stock item quickly and efficiently. We’re always here to make sure your experience goes smoothly. If you need anything else, don’t hesitate to reach out—we’re happy to help!

Beoordeeld met 5 van de 5 sterren

Great customer support

Great customer support. Easy to get hold of, and knowledgeable people who understand the product to talk with. Easy to get your project up and running.

17 februari 2025
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you for your kind words and 5 star review Duncan! We’re so happy to hear that our customer support team was easy to reach and able to provide you with the knowledge and assistance you needed to get your project up and running. If you ever need help with further projects, we’re always here!

Beoordeeld met 5 van de 5 sterren

Ultra led supervisors were brilliant

Ultra led supervisors were brilliant. DPD didn't drop parcel to the correct address
I contacted ultra led team who immediately sent out a replacement and kept on contact

1 februari 2025
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you for your fantastic feedback! We’re so glad to hear that our team was able to quickly resolve the issue with the delivery and keep you updated throughout the process. We’re always here to ensure everything goes smoothly for you. If you need anything else, don’t hesitate to reach out!

Beoordeeld met 5 van de 5 sterren

Brilliant Service

Currently having a new extension built and I knew the type of lighting I wanted but unsure exactly what I needed. I contacted Ultra LEDs a few times to ask for advice.

Thomas got back to my straight away with the items I needed. First of all I was pointed to the right LED plaster-in profile which was perfect and delivered in no time.

Next I needed the LED strip, and due to the long length needed I was really unsure which to buy so there would be no drop-off in light. I thought I knew but just contact Thomas again and he knew exactly what I needed and let me know what I needed to do soldering wise on the corners.

I will definitely be using Ultra LEDs for my next project outside.

12 februari 2025
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you for your wonderful review and positive feedback! We’re so happy to hear that Thomas was able to guide you through your lighting choices and help ensure everything was perfect for your new extension. It’s great to know that the advice on the LED strip and soldering was useful! We truly appreciate your trust in us, and we look forward to helping with your next project—inside or outside! Don’t hesitate to reach out if you need anything else.

Beoordeeld met 5 van de 5 sterren

Absolute fantastic customer service

Absolute fantastic customer service. I ordered wrong profiles and they were fantastic in providing advice and correcting my order. Great company!

12 februari 2025
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you for your kind words! We’re so glad we could assist you in correcting your order and provide the advice you needed. Delivering great customer service is our priority, and we’re thrilled to hear you had such a positive experience. If you ever need anything else, we’re here to help!

Beoordeeld met 5 van de 5 sterren

Great customer service

I spoke to Thomas from ultra LEDs who was really helpful. He provided well considered options which were laid out clearly so I could understand and included a recommendation as well. High quality customer service. Thank you

12 februari 2025
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you for your fantastic feedback! We’re so glad Thomas was able to provide helpful and clear options for you. It’s great to hear you had such a positive experience with our support team. We truly appreciate your kind words and look forward to assisting you again in the future!

Beoordeeld met 5 van de 5 sterren

Excellent servuce

12 februari 2025
Review zonder uitnodiging
Logo Ultra LEDs

Antwoord van Ultra LEDs

Thank you for your feedback Mike! We’re so glad to hear you had an excellent experience. If you need anything else, don’t hesitate to reach out—we’re always here to help!

Beoordeeld met 1 van de 5 sterren

Missing parcel

Stop using FedEx as a delivery company.Dont order from this company because you never get your order

24 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommended, knowledgeable staff and great products

Great company to deal with if you are looking for any bespoke LED lighting solutions. I found all their staff friendly, patient and knowledgeable. The Tagra LED sheets were a new product but worked really well for backlighting a backsplash area. Would highly recommend and use their services again in future.

13 december 2024
Review zonder uitnodiging

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