Scam! Unfortunately I cannot give it a lower review, ordered some led numbers and the product that turned up was nothing like what they had advertised, would not process a refund until I returned the... Toon meer
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I ordered a product and immediately said my credit card was denied. Directly after that, my bank sent out a fraud alert. Only time I had used my card, so it came directly from Umbra. What a scam.... Toon meer
It is scam site. The item I ordered from this company did nothing what it was advertised, they were only willing to refund it if it was returned. Cost of tracked return item worked out more then the... Toon meer
We ordered a photo frame, but received another product. Contact with customer service wasn't very easy because of the different contact adresses, but when you reach them... they solve the problem not... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Umbra is a global home decor and housewares company that offers original design for modern and casual living. Based in Toronto, Canada, Umbra (Latin for “shade”), has become a global leader in product design and currently distributes in over 120 countries across the world with offices in Europe, Canada, the United States, Brazil, and China. Umbra was born out of passion for original design and the desire to create products for every home. At Umbra, our team of international designers brings thought and creativity into everyday items. Driven by innovation, we pull inspiration from the global marketplace, in order to push boundaries in our approach to original design.
Contactgegevens
40 Emblem Court, M1S 1B1, Scarborough, Canada
- 1-800-387-5122
- info@umbra.com
- www.umbra.com
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I was informed that Umbra would replace…
I was informed that Umbra would replace my broken automatic soap dispenser on 11/16/23. I never heard from them again. I decided to email them again. Now they are trying to replace with a manual pump soap dispenser. I attempted to call them but cannot ever reach a customer service representative. I’m shocked on how they treat their long time customers.
implant delivery from china was a long time i…
delivery from china was a long time i was unaware it was not uk my bad
the look of 2 round balls due to " grannies" design appears to make your breasts implants. my bad .
not impressed with the just got new implants appearance .
so not for me gran.
Tara Bailey was the advocate for my…
Tara Bailey was the advocate for my mother. She was excellent in every way. Her research specific to my mothers issue and her comforting ways as well as her amazing communication skills. We highly recommend this organization!
Umbra's customer service is amazing!
Umbra's customer service is amazing!
They promptly and willingly sent a replacement pump mechanism for my more than ten-year-old ceramic hand soap dispenser, making just like new.
Umbria shelves
The Umbria shelves are beautiful and of a really good quality. They will make a great addition to my mid century modern look.
Very, very good
Being of the older generation and…
Being of the older generation and trying to learn the hi tech world, it was a little bit confusing being from USA to enter my cellphone number with the country Code I finally figured it out and all went smooth. I am so looking forward to my toothbrush holder that I found on line
I love the 3 dimensional picture frames…
I love the 3 dimensional picture frames are. I bought 2 for me 2 as gifts. I first saw this on my friend's wedding registry. And also bought it for her.
Nonexistent customer support
Can’t get an answer from customer support for an item they sent that arrived completely shattered.
Good price
Good price. Good payment choices. Only problem is repetitive questions on checkout
Nice and clean process
Easy ordering
Easy ordering, easy checkout. Very satisfied with this portion of my purchase.
Great design and high quality products!!
Easy to get back to the shopping cart…
Easy to get back to the shopping cart if I wanted to add an item
Quick and easy to do!
I can't wait
Looking forward to receiving my item ! I have loved all my items that I have received in the past.
The Finishing Touch
I was unable to complete the purchase of products that I needed for the window treatment in my new home. I went to Umbra directly and 1-2-3, the missing drapery rods are now on their way to me! Simple, quick, and a perfect match-that's the way to get and keep new customers. Thank you, Umbra. I am one happy homeowner!
Love the products
Love the products, was hoping for some more wall decor selections I had seen on a flyer I just got in the mail - butterflies.
was not ready to prosses my order…
was not ready to prosses my order wanted to put it on a different card.
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