Scam! Unfortunately I cannot give it a lower review, ordered some led numbers and the product that turned up was nothing like what they had advertised, would not process a refund until I returned the... Toon meer
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I ordered a product and immediately said my credit card was denied. Directly after that, my bank sent out a fraud alert. Only time I had used my card, so it came directly from Umbra. What a scam.... Toon meer
It is scam site. The item I ordered from this company did nothing what it was advertised, they were only willing to refund it if it was returned. Cost of tracked return item worked out more then the... Toon meer
We ordered a photo frame, but received another product. Contact with customer service wasn't very easy because of the different contact adresses, but when you reach them... they solve the problem not... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Umbra is a global home decor and housewares company that offers original design for modern and casual living. Based in Toronto, Canada, Umbra (Latin for “shade”), has become a global leader in product design and currently distributes in over 120 countries across the world with offices in Europe, Canada, the United States, Brazil, and China. Umbra was born out of passion for original design and the desire to create products for every home. At Umbra, our team of international designers brings thought and creativity into everyday items. Driven by innovation, we pull inspiration from the global marketplace, in order to push boundaries in our approach to original design.
Contactgegevens
40 Emblem Court, M1S 1B1, Scarborough, Canada
- 1-800-387-5122
- info@umbra.com
- www.umbra.com
2,0
Slecht
806 reviews
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I did not receive the Welcome discount
I did not receive the Welcome discount. Code sent to me via text did not work : (
25 maart 2022
Quality products and great service!
24 maart 2022
Web page showed what I needed
Web page showed what I needed, placing the order as a guest was simple, confirmation was quick and now just waiting for it to ship.
24 maart 2022
Easy site to navigate
Easy site to navigate. Lots of information about the products. Nice modern design.
24 maart 2022
I’m buying more of the twilight double…
I’m buying more of the twilight double rod after buying them for the living room I’m now buying more for the library they are sturdy and priced right
24 maart 2022
It has been five days...
It has been five days since I placed my order and authorized payment. I still have no shipping confirmation an no idea when my order will arrive. Did I get lost in space???????????
23 maart 2022
Antwoord van Umbra
Hello Vicki, thank you for your feedback. We do apologize for the inconvenience. We do see that your order has been delivered. If you are still having trouble, please contact our customer service team. If there's anything else we can do to make this a 5-star experience, please let me know - happy to help in any way I can.
Kind regards,
Lorenzo
Nice product
Nice product. The images were reflective of what arrived. We ordered two, in two different colors and they work great.
21 maart 2022
Smooth Experience
I had no issues shopping and completing my purchase. My experience purchasing and paying was fast and smooth.
21 maart 2022
The shopping experience was extremely…
The shopping experience was extremely easy to use! This was especially important as it was my very first time utilizing the site! Thank you Umbra! I have a strong feeling you have just made a life long friend! I can't wait to receive our new product! Style. Quality. Functional. Who could ask for anything more? Simply the BEST!
21 maart 2022
Website was easy to navigate and very…
Website was easy to navigate and very clear pictures & prices ~ Love the 50% off section!
20 maart 2022
Smooth checkout!
20 maart 2022
Everything was great
19 maart 2022
Love my over-the-door small towel bars…
Love my over-the-door small towel bars and love the good service all around. Just placed another order. Thanks.
19 maart 2022
Online shopping
My shopping experience online was pretty easy.. Can’t wait for my products to arrive.
18 maart 2022
Will definitely be back!
Easy to navigate website, very well designed! Unique, useful products. Will definitely be back!
17 maart 2022
Horrible company
Horrible company! First they managed to lose a ton of shipments with FedEx claiming FedEx forgot to scan the goods taken from their warehouse. Told me on the phone everyday I called that they will get a resolution by end of day which they did not each day. When they reshipped the goods out again I received the wrong item…
17 maart 2022
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