United Carpets & Beds Reviews 

11.716
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

We had our house carpeted and lino fitted throughout. Staff in the shop were very helpful and gave great advice. The carpet fitters were very quick considering it is a four bedroomed house and they we... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

from making a telephone call to arrange the measuring service all staff were very polite and Adam who brought the carpet samples was very helpful and understood what we needed . the carpets fitters we... Toon meer

Beoordeeld met 3 van de 5 sterren

I was really happy with the service within the shop, including the first initial appointment. Staff have always been friendly and very helpful. What hasn't been so great has been the fitting. Desp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely great experience from first visit to the store to install. Adam and his colleagues took good care of me and my project. Will recommend to anyone. The product quality and price were top... Toon meer

Bedrijfsgegevens

  1. Tapijtwinkel
  2. Slaapkamermeubilair winkel
  3. Vloerenwinkel
  4. Meubelwinkel
  5. Woonkamermeubilairwinkel
  6. Matrassenwinkel

Geschreven door het bedrijf

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Geschreven door het bedrijf

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contactgegevens


4,6

Uitstekend

TrustScore 4.5 uit 5

12K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(11.716)

1.870 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great service in store

Great service in store. Followed by great fitting of the carpet, by an experienced fitter who gave advice on further carpets

30 mei 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi Karen, thank you for taking the time to leave such a fantastic review.

Its so great to hear that our Mansfield store could make your experience with us a positive one with great fitting and advice.

Thank you so much for the recommendation. Take care.

Beoordeeld met 5 van de 5 sterren

Very accommodating with a time that…

Very accommodating with a time that suited us. Friendly helpful staff in the shop and the fitters.
Great value for good quality carpets.
Professional, helpful and efficient.
Going back soon for my front room carpet. 🙂

18 mei 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi Jane, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Southport store could meet your expectations and provide you with a 5 star service throughout. We're so pleased that you're happy with the finished results of your carpets.

We look forward to welcoming you back in the future for your front room carpet. Have a wonderful day.

Beoordeeld met 5 van de 5 sterren

Carl was amazing really friendly very…

Carl was amazing really friendly very good customer servce

8 juli 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi Lauren, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Rotherham store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 3 van de 5 sterren

Didn't fit the gold bar just left the…

Didn't fit the gold bar just left the cushion floor cut had to phone them up as I had paid for it asked for white sealant and they put clear down so had to do it myself

24 juni 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi Mark, thank you for taking the time to leave feedback.

We're sorry to hear that your experience with the independent fitter did not meet your expectations. This is not the level of service we strive to provide and understand your frustration completely.

We would like the opportunity to improve your experience, please contact our Wrexham store directly so they can look into these matters for you and rectify any issues.

Kind Regards
The United Team

Beoordeeld met 5 van de 5 sterren

Great as usual.

Great as usual! Good service in store and great fitters for stairs and hall(carpet and laminate). Professional and knowledgeable staff - will always go to United Carpets…

3 juli 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi Lynn, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Queens Road store could meet your expectations and provide you with a 5 star service throughout. We're so pleased that the fitters could complete the job to such a great standard.

We look forward to welcoming you back in the future. Have a wonderful day.

Beoordeeld met 5 van de 5 sterren

Quick and easy they were very good

Quick and easy they were very good

8 juli 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi Leela, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Stoke-on-Trent store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

Recent fitting…

Excellant service from home measuring to fitting. Would highly recommend

25 juni 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi Mary, thank you for taking the time to leave such a fantastic review.

Its so great to hear that our Boston store could make your experience with us a positive one!

Thank you so much for the recommendation. Take care.

Beoordeeld met 1 van de 5 sterren

They have fitted the wrong carpet

They have fitted the wrong carpet. Looks the same but not the same quality, it's a cheaper version off the one we ordered.

23 juni 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Good afternoon Doreen, thank you for taking the time to leave a review.

We're sorry to hear that your experience with our Preston Store has not met your expectations. We would like the opportunity to look into this further and rectify any issues. Please contact the store directly or alternately email customerservice@unitedcarpets.co.uk and a member of our team will be in touch.

Kind Regards
The United Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service!

Excellent customer service!! Gave really great advice

8 juli 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi Jemmani, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Dudley store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

Fantastic service and so helpful

Fantastic service and so helpful. Would def recommend.

1 juni 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi Lee, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Rochdale store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 1 van de 5 sterren

1st day carpet due to be fitted after…

1st day carpet due to be fitted after 12pm. Carpet fitter called yo say they were 5 minutes away at 8am. They refused to fit in the afternoon so it was postponed.
2nd time the carpet fitter fitted a carpet without underlay. This was clearly on the invoice.
Finally got it fitted on the 3rd attempt.

I do not recommend the company communication or the carpet fitter I'm afraid

25 juni 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Good afternoon Vicky, thank you for taking the time to leave your feedback.

We sincerely apologise for the experience you had. We understand how frustrating it must have been for it to have taken 3 attempts to get your carpets fitted. This is not the level of service we strive to provide and your comments will be shared and passed on to our management team to prevent this from happening again.

However we are glad to hear that we was able to resolve the issues with the underlay and get your carpets fitted for you at a high standard that you are now pleased with.

We hope you enjoy your carpets in many years to come.

Kind Regards
The United Team

Beoordeeld met 5 van de 5 sterren

Great to deal with

Great to deal with, really helpful and professional. Highly recommend

5 juli 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi Gary, thank you for taking the time to leave such a fantastic review.

Its so great to hear that our Worksop store could make your experience with us a positive one!

Thank you so much for the recommendation. Take care.

Beoordeeld met 5 van de 5 sterren

The Preston store is excellent

The Preston store is excellent, the team are very professional and I would highly recommend you visit the store and get a great deal.

28 juni 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi Brian, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Preston store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

Living room carpets

Hi , the service i received was fantastic really helpful in the shop the delivery and fitting was fantastic couldn't be happier with the quality ,thankyou so much and will be back at the end of the year to get my stairs and bedroom carpets too , thankyou again

1 juni 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi Joanne, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Doncaster store could meet your expectations and provide you with a 5 star service throughout. We're so pleased that the fitters could complete the job to such a fantastic standard.

We look forward to welcoming you back in the future. Have a wonderful day.

Beoordeeld met 5 van de 5 sterren

Happy customer

A great carpet at a decent price i always use here as the fitters also do a great job

7 juli 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi Wayne, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Fenton store and the finished results of your carpet.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

Carpet and wood flooring made to the…

Carpet and wood flooring made to the highest quality. Both rooms completed over 2 days. Installation of both the wood flooring and carpet (including the stairs and landing) to the highest standard. Prompt and professional, would recommend.

22 juni 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi Joe, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Chorley store could meet your expectations and provide you with a 5 star service throughout. We're so pleased that the independent fitters could complete the job to such a high standard.

Thank you so much for the recommendation. Have a wonderful day.

Beoordeeld met 5 van de 5 sterren

Great price

Great price, lovely carpet. Nice guys in the shop

12 mei 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi Pam, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Southport store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

Arrived at agreed times cleared up each…

Arrived at agreed times cleared up each time, would recommend

26 juni 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi Ray, thank you for taking the time to leave such a fantastic review.

Its so great to hear that our Cheadle Hulme store could make your experience with us a positive one!

Thank you so much for the recommendation. Take care.

Beoordeeld met 4 van de 5 sterren

Showroom staff were lovely and for us…

Showroom staff were lovely and for us the carpets we wanted for our budget. Only issue we had was with the fitters came a lot later then advised by a few hours, which was okay because it was very hot. Trims were incorrect supposed to be brass, tags left in carpet and some corners of the living room don't look fitted well. Also a bent trim on bathroom. Would recommend the showroom but advised people to find there own fitters.

19 juni 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi Catherine, thank you for taking the time to share how our Scunthorpe store did.

Its so great to hear that the team were able to help you find the right carpet that was best suited to your home and budget. However we're sorry to hear that your experience with the independent fitters did not meet your expectations. Please don't hesitate to contact our Scunthorpe store directly so they can look into this and resolve any issues.

Thank you again for your feedback.

Kind Regards
The United Team

Beoordeeld met 5 van de 5 sterren

James helped us today with laminate…

James helped us today with laminate flooring. He was so helpful! 10/10 customer service. Thank you.

7 juli 2026
Review zonder uitnodiging
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Antwoord van United Carpets & Beds

Hi Baylie, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Nuneaton store.

Thank you so much for the recommendation. We hope to assist you again in the future.

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