VANR Reviews 

297
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Shout out to the managers ( Robert , Azim , Fola and Tansu ) , for always being responsive and helpful to all of us drivers ! Also to the owners/directors for being firm and straightforward in handl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve been working with VANR for a year and I am still enjoying it. I really like my teammates and management team. It is particularly fun during peak periods as you get very busy and have opportunitie... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Even during tough moments team, management and owners are always ready to give training and support. Proud to work alongside this fantastic organisation.

Beoordeeld met 5 van de 5 sterren

Top quality service, great team and super rewarding experience so far ! And I can say that from all the points of view now , as a team member and management team member of VanR and also as at the r... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vervoer

Geschreven door het bedrijf

VANR Ltd is a ‘live’ delivery mobile phone app that connects consumers to the nearest ‘man with a van’ for any purpose at any time, using an integrated GPS system. The VANR app provides a flexible & professional service for consumers and businesses a...


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

297 reviews

5 sterren
4 sterren
3 sterren
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4,7

Alle reviews

(297)

140 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

Be careful with their vans...

The work hours, quality of work and even the management is pretty decent. Forget the negative comments about the directors, they're two businessmen who are there to make money, not be your friend however BE CAREFUL when you take their vans as any damage you will be ripped off MARK MY WORDS. If you scratch/ damage them anyhow your best bet is to take the van to a repair shop yourself and get it fixed before they find out/ or you tell them as they will try to charge you an extortionate price. I got charged a couple hundred pounds more than what I would of had to pay a local mechanic, as Amazon terminated my contract before I got the chance to book in the van and fix it so be aware of that. Put that aside, working with VANR was a pleasant experience.

20 februari 2024
Review zonder uitnodiging
Logo VANR

Antwoord van VANR

Thank you for taking the time to share your feedback. We’re pleased to hear that you found the work, hours, and management generally positive and that your overall experience with VANR was a good one.
We also want to be clear that vehicle condition and any associated charges are handled in line with agreed procedures, and any assessments are based on documented damage and repair standards to ensure consistency and fairness. Where issues arise, our aim is always to resolve them transparently and in accordance with the terms of use of company vehicles.
We appreciate your contribution during your time with us and wish you all the best going forward.
– VANR Management

Beoordeeld met 1 van de 5 sterren

NEVER WORK FOR THIS COMPANY

NEVER WORK FOR THIS COMPANY, THEY ARE THE BIGGEST CON MECHANTS! They get you to hire a van, then claim back for damages which you may have not done but done by previous drivers. They will take you to court if they do not receive the funds that they state you owe, be very wary of them!.

7 maart 2024
Review zonder uitnodiging
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Antwoord van VANR

Thank you for your feedback. We understand that issues regarding van damages can be frustrating. Please be assured that all damage claims at VANR LTD are based on evidence gathered during the van's inspection before and after a hire. Our policies are designed to be fair, and we pursue legal action only after a documented, thorough review has occurred. We have complete confidence in our process.
Regards,
The VANR LTD Team

Beoordeeld met 1 van de 5 sterren

Dont join..specially dont hire van

Too much bossy people.. never work with this company as whatever good review you see is been done by the workers who is working with them as they will tells you to give good review on Trustpilot.mainly never hire a van from them as these people use their van to cash from the worker even if there is small scratch they charge you way to much money.mark my words they will rip u off.the director of the company is not the director he is a dictator.join this company if you want to know how the hitler used to be back days..very greedy people runs this company.NEVER JOIN THIS COMPANY PLEASE

16 december 2022
Review zonder uitnodiging
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Antwoord van VANR

Thank you for your feedback. We are sorry to hear your experience was disappointing. We hold ourselves to a high standard of professional conduct and our vehicle hire terms are clearly outlined in our contracts. We are always committed to treating our contractors fairly. We wish you success in your next venture.

Beoordeeld met 5 van de 5 sterren

The best logistic company in England in…

The best logistic company in England in my opinion. They helped me deliver items for my small floral business

15 februari 2023
Review zonder uitnodiging
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Antwoord van VANR

Thank you for the review. Regards. VANR management.

Beoordeeld met 5 van de 5 sterren

Great management

Great management. Very professional. Taking care of the workers. Always on hand to help.

2 juli 2023
Review zonder uitnodiging
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Antwoord van VANR

Thank you for the review. Regards. VANR management.

Beoordeeld met 5 van de 5 sterren

Great Company Great service

If you need a company that exceeds all expectations that is very punctual very professional and great value for money look no further than VANR … I was very impressed with the service …. I needed very fragile and expensive paintings moved across London and the driver was very helpful and delivered my cargo on time and without any hiccups

25 november 2022
Review zonder uitnodiging
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Antwoord van VANR

Thank you for the review. Regards. VANR management.

Beoordeeld met 4 van de 5 sterren

Great company

Great company , hight quality delivery services, delivery guaranteed !

18 mei 2023
Review zonder uitnodiging
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Antwoord van VANR

Thank you for the review. Regards. VANR management.

Beoordeeld met 5 van de 5 sterren

Great company and very talented…

Great company and very talented driver's give there best to complete routes help each other....ownership is gud aswell they care about their drivers help them with all their problems..

1 juli 2023
Review zonder uitnodiging
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Antwoord van VANR

Thank you for the review. Regards. VANR management.

Beoordeeld met 1 van de 5 sterren

Horrible management

Firstly, the management of this company is clearly incompetent. They seemed to have little understanding of how to manage a delivery van team, and their decisions were frequently illogical and arbitrary. There were also issues with communication, as the management often failed to provide adequate information or feedback to the drivers.

Furthermore, the treatment of the drivers was unacceptable. Many drivers were overworked and underpaid, with little consideration given to their health and wellbeing. There were also instances of drivers being forced to work long hours without adequate breaks, and some were even asked to work through illness or injury.

The team leaders were equally useless, as they seemed to lack the basic skills necessary to manage a team effectively. They often failed to communicate important information to their drivers, and many seemed to be completely unaware of the basic requirements of their job. It was clear that they had no real understanding of how to motivate or support their team members.

Finally, the lack of common sense displayed by both the management and team leaders was astounding. They seemed completely oblivious to the fact that their decisions and actions were having a negative impact on the drivers, and they frequently made decisions that were illogical or even dangerous.

But yh, this delivery van job was a complete disaster. The management was incompetent, the drivers were treated terribly, and the team leaders were useless.

8 december 2022
Review zonder uitnodiging
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Antwoord van VANR

Thank you for sharing your feedback. We are sorry to hear that your experience with our company did not meet your expectations, and we take all such comments seriously.
We hold our management and team leaders to a high standard, and we use all feedback as an opportunity to review our processes and improve our support for the courier teams we serve.
All couriers are self-employed contractors who are free to determine their work schedules and business practices. We are committed to maintaining a safe and fair working environment and ensuring clear communication.
We wish you the best in your future endeavors."

Beoordeeld met 1 van de 5 sterren

Terrible Experience

First of all, the management at this company was awful. They were disorganized, unprofessional, and seemed to have no idea how to manage a team of drivers effectively. They were often unavailable when you needed them, and when they were around, they were unhelpful and unsupportive.

Furthermore, the team leaders were also terrible. They seemed to have no idea what they were doing and lacked common sense when it came to managing the drivers. They were useless in helping you solve any problems or address any concerns you had, and often made things worse instead of better.

On top of that, the way they treated drivers was also unacceptable. They were often rude and disrespectful, and seemed to have no appreciation for the hard work and effort that you put in every day. They didn't provide any training or support, and would often blame drivers for mistakes that were not their fault.

In short, this company was a terrible place to work for drivers. The management was awful, the team leaders were useless, and the way they treated drivers was unacceptable. If you're looking for a job where you will be valued and respected as a driver, I would recommend looking elsewhere.

16 maart 2023
Review zonder uitnodiging
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Antwoord van VANR

Dear Lorent ,
Thank you for your email and for taking the time to share your perspective with us. We were sorry to hear that your experience with our company did not meet your expectations.
We take all feedback seriously, as it provides us with an opportunity to improve our operations and management practices. We would like to address your concerns in a fair and thorough manner.
While we believe our courier teams operate with high standards, we understand your experience led you to a different conclusion.
If you would like to discuss this further in a professional and constructive manner, we welcome additional details. Thank you again for your input, and we wish you the best in your future endeavors.
Regards,
VANR Ltd Management

Beoordeeld met 1 van de 5 sterren

Worse Van Delivery!! Read this before thinking of joining!!

I had a terrible experience working for this delivery van company. The management was extremely poor and did not treat their drivers with respect. They constantly pushed unrealistic deadlines and refused to provide adequate support to ensure that deliveries were completed on time.

The team leaders were completely useless and had no idea how to do their jobs. They provided no guidance or assistance to the drivers and were unable to answer even basic questions about the delivery routes or schedules. It was clear that they were only interested in their own careers and had no concern for the well-being of the drivers.

To make matters worse, the company owners were not helpful at all when you had problems with pay. The communication between the drivers and the team leaders was almost non-existent, and when there was communication, it was often confusing and contradictory. This made it nearly impossible to plan deliveries efficiently or to troubleshoot any issues that arose during the day.

Overall, I would strongly advise against working for this company. The management is terrible, the team leaders are useless, and the atmosphere is a complete disaster. It's simply not worth the stress and frustration of dealing with such a poorly managed company!

18 oktober 2022
Review zonder uitnodiging
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Antwoord van VANR

Thank you for sharing your feedback. We are sorry to hear that your experience with our company did not meet your expectations. We take all feedback seriously and use it as an opportunity to review our management practices and driver support.
All couriers are self-employed contractors who agree to our contractual terms, and we are committed to ensuring clear communication regarding pay and operational standards.
We address all financial and operational issues directly with our contractors to ensure fairness. Any party with concerns is encouraged to contact us directly at info@vanr.co.uk so we can address them in a private and constructive manner.
We wish you the best in your future endeavors.

Beoordeeld met 1 van de 5 sterren

DO NOT WORK FOR VANR....

DO NOT WORK FOR VANR....
They treat their drivers with no respect. All they care about it getting the job finished no matter what. I applied for a small van and there were numerous times where they would illegally assign me to a large van route. There was a time where i had to try and fit a large van route into my small van. This was very dangerous as every time to would open my van to distribute a package, another 6-7 boxes would fall out of the van not only putting me in danger, but also creating many road hazards. Ive had to place packages in the front of my van within the passenger seat due to there not being any space left in the back. I strongly recommend you do not work for VanR as they will use and abuse you just to get the job done.

13 december 2022
Review zonder uitnodiging
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Antwoord van VANR

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. We take all feedback seriously, and we are reviewing the concerns you raised regarding route assignments, vehicle allocation, and communication

Beoordeeld met 1 van de 5 sterren

Worse company to work for!!!

Worse company to work for. Terrible management. They treat their drivers very bad. I have worked there for 7 weeks and i left due to being treated like a slave, i feel terrible for the drivers that need to work there for money because its a disgusting work atmosphere. The team leaders dont care about you. They are are not logical at all and hardly have any common sense. The two owners of VanR are useless and treat you terribly aswll and never help you when you need it, they just tell you to go to the team leader which are even more clueless.

9 november 2022
Review zonder uitnodiging
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Antwoord van VANR

Thank you for sharing your feedback. We are sorry to hear that your experience with our company did not meet your expectations, and we take all such comments seriously.
We are committed to providing a professional and supportive work environment for all our contractors. We use all feedback as an opportunity to review our processes and improve our support for the courier teams we serve.
All couriers are self-employed contractors, and we provide multiple channels for them to communicate with management and address any issues. We wish you the best in your future endeavors.
If you would like to discuss your specific experience further, please email us directly at info@vanr.co.uk.

Beoordeeld met 5 van de 5 sterren

VANR is one of the best if not the best…

VANR is one of the best if not the best delivery company to work with; they provide you with all the required assistance you need but some drivers will disagree; I have a good relationship with the owners, managers and leader drivers. Yes some day may seem endless but they try to make sure everyone is treated fairly. We (drivers) get’s weekly, monthly and yearly bonuses. So I will recommend them to anyone that wants to do a delivery job.

KEEP IT UP VANR

31 oktober 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

VanR is an awful company to work for…

VanR is an awful company to work for with an unprofessional ‘management’ team. They have no respect for their drivers and expect you to bend over backwards for them. You can do up to 170/180 stops a day and they will still ask you to do more; if you say no then you risk not being called in the next day for work.

There is a very high turnover rate and rarely anyone stays for longer than a year because it is impossible to work with such people. You may get the odd person who’s been there for 2/3 years but in every case there’s always anomalies.

If you can then avoid this company at all cost and get a job with a proper delivery company.

AVOID AVOID AVOID!!!

19 juli 2022
Review zonder uitnodiging
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Antwoord van VANR

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations, and we take all such comments seriously.
All routes are planned and assigned according to safety regulations and vehicle capacity to ensure the well-being of our drivers and the public. Our team leaders provide support and guidance to ensure all contractors can complete their assigned work safely and efficiently.
All couriers are self-employed contractors, and we have established procedures for addressing any operational or contractual concerns.
We use all feedback as an opportunity to review our processes and improve our support for our teams. We wish you the best in your future endeavors.

Beoordeeld met 1 van de 5 sterren

AVOID!!! Wost logistics company!!

Yes they may be one of the top dsp's for amzon but they put their drivers through hell. They add protocols even amazon don't care about. Your off days are not off days they expect you to do 150+stops everyday for 6 days and yiu must be available for 7 days. Don't you even try taking one of their vans, cause when you want to return it, even the littlest stratch they charge you £1000. Even when you finish your 150 stops the manager calls you asking to get more parcels and you can't deny it otherwise he will sack you off. I advise you all get a job thats stable, these lot don't even appreciate their top/best drivers. Plus the weekly van deductions are ridiculous so your making the same as a warehouse worker, and they give you so much additional parcels and silly routes you end up doing the whole 10hours.

1 augustus 2021
Review zonder uitnodiging
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Antwoord van VANR

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations, and we take all such comments seriously.
We pride ourselves on maintaining a safe and professional work environment. Our management and logistics teams follow strict protocols to ensure routes and vehicle assignments are handled safely and appropriately. All contractual details, including those concerning vehicle maintenance and repair, are covered in the agreements signed by our self-employed contractors.
We regret that your time with VANR was unsatisfactory, and we use all feedback to review and improve our operational procedures. We wish you the best in your future endeavors.

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