Veikous Reviews 

69
TrustScore 3.5 uit 5

3,5

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Beoordeeld met 5 van de 5 sterren

Five large well-packaged boxes were shipped. It's not too hard to assemble. A level base is undoubtedly necessary. The base frame was constructed from pressure-treated timber and filled with crushed s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

One of your raised beds in the exact color I need has been out of stock since February with very vague communication about when it will be back. I finally had to buy one in a non-matching color. The w... Toon meer

Beoordeeld met 4 van de 5 sterren

My pergola kit came in 3 boxes. Two showed up on the same day, but the last one was delayed, which set back my assembly progress. Thankfully, they're in decent condition. It's not hard to follow the i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Got a bar recently. Packaged well, nothing got damaged. The instructions were easy to follow. It took 2 people to put together and we did it with no problem. The tedious part was the unboxing. It's go... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tuinmeubelwinkel
  2. Tuinmeubilairwinkel

Geschreven door het bedrijf

Founded in 2017, Veikous is dedicated to delivering high-quality products at competitive prices. We design and manufacture backyard and garden supplies to provide you with the ultimate outdoor living experience.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

69 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,5

Alle reviews

(69)

64 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

DO NOT BUY THIS

DO NOT BUY THIS! My ridge beam connector broke with a light snow, parts break not a big deal. However you cannot buy replacement parts for the Greenhouse!!! Purchased from HD, but they told me to call Veikous to get replacement parts! Veikous states that they will only sell a whole new one. NO parts what-so-ever!

Wow, they see this review and tell me to contact customer service! I call and Guess what ??? Their resolution was to sell me another 8x16 greenhouse. NO parts. NO Discount.

20 februari 2026
Review zonder uitnodiging
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Antwoord van Veikous

We're very sorry that you have experienced issues with your order. Our greenhouses are designed to meet standard outdoor requirements. Knowing the ridge beam connector broke under light snow, we take this matter very seriously.
Regarding the damaged part, we sincerely apologize for any confusion. While we do not sell individual parts separately, we do offer free replacements for damaged parts under warranty. Since you did not leave your contact information in the review, we are unable to reach out to you directly. If you are still in need of assistance, please contact us at [customerservice@veikous.com], and we will work with you to find a reasonable solution. We apologize again for the inconvenience this has caused.

Beoordeeld met 1 van de 5 sterren

Don’t fall for the good deal- don’t do it

Don’t fall for the good deal- it’s too good to be true. The greenhouse arrived and was assembled. As we assembled it we noticed inconsistencies in the length of the panels where a few wouldn’t even reach over the frame so there were gas that’s couldn’t be sealed. some of the screw/bolts got stripped easily, and the frame was immediately unstable. Within a week it was falling apart with panels falling out and the door sagging enough it couldn’t be closed properly. Put the panels back and again with a little rain panels were falling out again. The roof dipped in even with the two small supports that were provided. We anchored it since they didn’t provide anchors, and even with them the whole greenhouse started to slant one way so we just ended up taking it back down within two weeks of having it up. Not worth the hassle and the horrible customer service.

23 januari 2026
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Antwoord van Veikous

We are sorry for this unpleasant experience. It's absolutely not the quality or durability we strive to deliver.
We want to make this right for you and are ready to provide a suitable resolution, which may include a partial refund or replacement parts. Please provide your order information to our customer service team at customerservice@veikous.com, and we will prioritize your case to ensure you receive a fair and timely solution.
And when installing the panels, it is strongly recommended to use silicone sealant to seal. During the assembly process of the greenhouse, if you have any questions or uncertainties, please feel free to contact our customer service for professional guidance at any time.

Beoordeeld met 5 van de 5 sterren

All six boxes were in well packaged

All six boxes came packaged well and on time. Once we are able to install the greenhouse we will update our review.

31 januari 2026
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Antwoord van Veikous

Customer satisfaction is always our top priority, and we're pleased to learn that the product arrived well packaged and on time. If you have any questions about the greenhouse or need assistance during installation, please feel free to reach out to us at [customerservice@veikous.com]. We are here for you. Wishing you a smooth installation.

Beoordeeld met 5 van de 5 sterren

8x10 Greenhouse

Shipping was fast. Product was exactly what we expected and everything was there, including a few extras just in case you lost a screw. Instructions super easy to follow! Was able to put it up in a days time frame.

29 januari 2026
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Antwoord van Veikous

Thank you for the fantastic review of our 8x10 Greenhouse. It's great to know the greenhouse met your expectations and that you've assembled it. May your plants thrive and your outdoor gardening time be enjoyable.

Beoordeeld met 5 van de 5 sterren

Good product for the money.

Good product for the money.

3 februari 2026
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Antwoord van Veikous

We really appreciate you taking the time to give us this positive review. We're so glad that you feel the product offers good value. Delivering quality at an affordable price is always our goal. Thanks for your support.

Beoordeeld met 5 van de 5 sterren

Sturdy Chicken Coop for My Backyard

I chose this Veikous chicken coop because the size is just right for my backyard, and the metal roof feels sturdy. It took me around 2 hours to assemble. It goes much faster if you build it on a dry day. It rained here before I finished putting the roof on, so I had to wait a day for things to dry before moving the chickens in.

11 februari 2026
Review zonder uitnodiging
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Antwoord van Veikous

Thank you so much for choosing the Veikous Chicken Coop and sharing your experience. If you need any assistance or have questions as you continue using the coop, feel free to reach out. Happy chicken raising, and we hope your chickens enjoy their new home.

Beoordeeld met 1 van de 5 sterren

This company is a fraud!!

This company is a fraud!!! I've filed claims with the BBB. Boyght the 8x8 shed, 18 pieces damaged. Call they're so called customer service dept only to get hung up on by some employee named Joel ..he refused to give me his badge number or last name!! Then emailing another horrible employee. ..TRACY BUCHANAN who's MULTIPLE EMAILS refuse to provide me with any supervisor/management information!!! She has emailed multiple times that she cannot provide any information regarding her bosses!!!! Unbelievable!!! Her, Joel, and anyone with this company is garbage. They all could care less about honest paying customers and making wrong right. I'm telling everyone I possibly know to stay clear of this horrible company. My daughter's are big social media influencers... I'VE PUT THE WORD OUT TO THEM(and friends) TO POST COMMENTS ON THIS DUMP OF A COMPANY. Obviously this dump company loves to take the money and run. WORST EXPERIENCE I'VE HAD WITH A COMPANY IN THE LAST 10+ YEARS. STAY AWAY FROM THIS PLACE!!!!!!1000% Can't wait to see they're ass kissing response to this email.

1 februari 2026
Review zonder uitnodiging
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Antwoord van Veikous

Dear customer, thank you for taking the time to provide a review. We sincerely apologize for any inconvenience the damaged pieces have caused. Regarding the damaged parts, after providing the order information and photos of the damage within the warranty period, we will send free replacement components.
We're truly sorry for any misunderstanding during the communication. We are absolutely committed to resolving this issue and hope to have the opportunity to restore your confidence in our company. Please send your order details to our customer service team at [customerservice@veikous.com], and we will prioritize this problem.

Beoordeeld met 5 van de 5 sterren

product arrived quickly

product arrived quickly, it was easy to assemble perfect!!!

28 januari 2026
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Antwoord van Veikous

Thank you for choosing Veikous. We're so glad to hear your satisfaction with the delivery and assembly. Your feedback means a lot to us, and we hope you'll enjoy this product for years to come.

Beoordeeld met 5 van de 5 sterren

FAST shipping and customer support!

FAST shipping and customer support!! I had 2 boxes to be delivered. Only one box was delivered, so I emailed support asking if I could get a tracking number for the second box since I did not see one in my emails from the company. The responded within hrs and let me know what the shipping ID was on the second box and I should be seeing it soon. The second box was delivered within a couple of days. Great customer support!

28 januari 2026
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Antwoord van Veikous

Dear customer, thank you for the kind review. We are very pleased to learn that both packages have been delivered intact. Receiving your praise is the greatest encouragement for our team. We are always here if you have any questions or need further assistance.

Beoordeeld met 5 van de 5 sterren

A beautiful border between properties

The metal garden beds were easy to assemble snd are very attractive. I haven’t added soil or plants yet as still too cold here but am anxious for warmer weather and planting.

20 januari 2026
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Antwoord van Veikous

Thank you so much for the positive feedback. We are truly encouraged by your kind words. Wishing you many enjoyable and fruitful gardening seasons to come!

Beoordeeld met 5 van de 5 sterren

The table shipped out quickly and…

The table shipped out quickly and arrived in great shape. I will definitely keep Veikous in mind next time I need a new piece of furniture and I can easily recommend them!

27 januari 2026
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Antwoord van Veikous

Thank you for your support. We're happy to hear you love the table and would like to recommend us to others. Providing you with high-quality products is our consistent commitment, and we look forward to serving you again!

Beoordeeld met 5 van de 5 sterren

Quick delivery.

Quick delivery.
Have not assembled yrt

24 januari 2026
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Antwoord van Veikous

Thank you for choosing Veikous. If you encounter any problems during assembly, please feel free to contact our customer service team[customerservice@veikous.com]. Happy assembling!

Beoordeeld met 5 van de 5 sterren

I don't understand why your reviews are…

I don't understand why your reviews are so low. Your product is a 5 star. Keep up the good work.

27 januari 2026
Review zonder uitnodiging
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Antwoord van Veikous

Your recognition is invaluable and will motivate us to continue upholding our commitment to quality and service. Thank you so much for your five-star review!

Beoordeeld met 2 van de 5 sterren

Can't buy replacement parts?

I purchased a cedar poly greenhouse. It was easy to install and works well. The issue is customer service. I want to purchase a replacement roof panel (no damage, I just want a spare). I spoke with customer service (seems to be off-shore). They told me to contact the 3rd party store where I purchased the unit. I told them the 3rd party directed me to contact veikous as they did not sell replacement parts. Cust. Svc then told me that they could get a replacement part if one was damaged (required a code located only on the shipping box which has been recycled) but could not provide a spare if I wanted to buy one. I was confused to say the least. The Cust. Svc. person kept repeating the same statement with no other options offered. I was very disappointed in this level of customer service. I will not recommend this unit to anyone due to the extremely poor level of customer service.

3 december 2025
Review zonder uitnodiging
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Antwoord van Veikous

Dear customer, we sincerely apologize for the inconvenience and frustration this has caused. We fully understand your desire to purchase a spare roof, but sorry that we do not currently sell the components separately.

Beoordeeld met 2 van de 5 sterren

Missing pieces

We bought the family three reindeer set, put it together and they never included the power cord in the box. Now I’ve been going back and forth with the company for a week trying to get a cord and adapter shipped and now “they are out of stock”. This experience has been horrible and wish we would have just returned it

21 november 2025
Review zonder uitnodiging
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Antwoord van Veikous

We're deeply sorry for the long wait, this is not the experience we ever want our customers to have. Due to the end of the Christmas season, the reindeer sets have been sold out. The factory needs additional time to prepare these parts. We truly regret the delay this caused and appreciate your patience.

Beoordeeld met 2 van de 5 sterren

Bad Workmanship

I purchased VEIKOUS 6 ft. 3D Post Light Outdoor Christmas Holiday Yard Decoration Cool White LED and VEIKOUS4.5 ft. 3D Reindeer Family Outdoor Christmas Holiday Yard Decoration Cool White LED through Home Depot to Decorate my front yard. Now,as you can tell it says Yard Decoration. Well, after care inspection of the electrical connections on both products they are not weatherproof. Small Electronics connectors that connect the LED lights to each other are not weatherproof. They connectors that you’ll find in enclosed Electrical components. There are no weather sealing on these Connectors to keep the environment out. However, luckily for me I also purchased a 2 year warranty with Allstate through Home Depot. So, if these two Yard Decorations doesn’t work because of bad workmanship l am covered. Lastly, if you do decide to purchase one of these yard Decors please make sure you purchase a warranty with them.

25 oktober 2025
Review zonder uitnodiging
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Antwoord van Veikous

Thank you for your detailed feedback. The Christmas decorations you purchased are made from water-resistant materials and designed for outdoor use. However, to ensure their longevity, we recommend storing them indoors during heavy rain or extreme weather conditions. Please rest assured that if there are any issues with your product during the warranty period, we are happy to provide free replacement parts. Feel free to reach out to our customer service team(customerservice@veikous.com) at any time for further assistance.

Beoordeeld met 1 van de 5 sterren

DO NOT BUY THIS PRODUCT!!

DO NOT BUY THIS PRODUCT!!! I PROMISE YOU WILL BE SORRY!!! My wife and I bought this shed approximately one year ago. We live in sunny Southern California. Once it was built, we painted it with TWO coats of Home Depots "BEST" outdoor paint. Honestly, within ONE YEAR the chip wood is starting to lift and PEEL OFF!!! (I want to show this with pictures for you but, I am not having any success doing so). I am now having to buy vinyl siding sheets and install the sheets over the existing wood to hopefully stop the decomposing of the wood!!! I contacted the mfg. and they told me that my one-year warranty had expired and that there is nothing they can do!!! Come to find out, the product is made in China.

31 oktober 2024
Review zonder uitnodiging
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Antwoord van Veikous

Hi, thank you for taking the time to share your experience. We're truly sorry to hear about the frustration you've had after owning the shed for a year.
Our wood sheds are designed for typical outdoor residential use, and like most engineered wood products, long-term exposure to intense sunlight and moisture can still cause wear over time, even when exterior paint is applied. That said, we understand how disappointing this is, particularly when you expected longer-lasting performance.
Regarding the warranty, our policy covers manufacturing defects within the stated period, and we regret that your issue occurred outside that timeframe. While we're unable to offer a replacement under warranty, we do appreciate your feedback, as it helps us continue improving our materials and product guidance for future customers.

Beoordeeld met 1 van de 5 sterren

Beware – Defective Product & Terrible Customer Service

I purchased this Veikous Gazebo on September 22, and it was delivered on September 29. Upon opening the box, one of the main structural pieces (the A Column) was bent and damaged, making the gazebo unsafe to assemble.

I immediately contacted the manufacturer, sent detailed photos (which I’ve included here), and was told a replacement part would be shipped. Nearly two weeks later, I’ve received no replacement, no tracking, and no real updates—just repeated delays and poor communication.

This has been an extremely frustrating and unprofessional experience. I’m now returning the entire gazebo and losing the sale price I originally paid.

Buyers beware: do not purchase from Veikous. Their customer service is unresponsive and they do not stand behind their products. Save yourself the hassle and choose another brand.

16 oktober 2025
Review zonder uitnodiging
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Antwoord van Veikous

Hi, thank you for sharing your experience, and we're very sorry for the frustration caused by the damaged part upon delivery.
After you contacted us and provided photos, we confirmed a replacement A column and initiated the process with our manufacturing partner. Replacement structural parts are prepared and shipped separately, which can unfortunately take longer than standard parcel shipments. Once the replacement was ready, we also shared the outbound shipment information with you.
We regret that our communication did not meet your expectations during this process.
Your feedback is important to us and helps us improve both our packaging and replacement part handling in the future. If there is anything further we can assist with regarding your return or order details, our support team remains available and willing to help.

Beoordeeld met 1 van de 5 sterren

If I could give this company 0 stars I…

If I could give this company 0 stars I absolutely would. I bought an outdoor swing not even 6 months ago and it is already falling apart!! This swing was about $150 and they thought a $20 refund would be understanding?! BULLSHIT. Save your time and money because their stuff is built CHEAP. Their customer service is AWFUL!

Edit to add: sent an email and customer service told me no on a refund again, since it was past the warranty( of course bc I posted this last fall and they just responded on here a few days ago ). Look at all of these AWFUL reviews! There are more bad than good. This is an awful company. STEER FAR AWAY! Customer service is also a joke, thanks for no help Tracy.

11 oktober 2025
Review zonder uitnodiging
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Antwoord van Veikous

Hi, we're sorry you feel disappointed with your purchase. We understand that durability is extremely important, especially for outdoor furniture.
Our products are designed to meet standard outdoor-use expectations, and issues within 6 months are not something we take lightly. The refund offered was a preliminary solution based on warranty terms, not our final position.
We would welcome the chance to reassess your case and work toward a fair resolution. Please contact us at [customerservice@veikous.com] with your order details so we can help.

Beoordeeld met 1 van de 5 sterren

This company is awful

This company is awful. I asked a simple question to their customer service about one of the few products they advertise. The customer service representative then asked ME to provide the details on THEIR product. I then had to wait for the rep to look it up and they apparently had no information on it. I then got upset and asked how they couldn't have the information on their own product and the representative to me they contacted the manufacturer and couldn't get the information from them either. I only asked what temperatures and if their greenhouse could withstand snow. These, to me at least, seem like questions you should have the answer to if you're selling a small outdoor building. Will never recommend to anyone.

13 september 2025
Review zonder uitnodiging
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Antwoord van Veikous

Thank you for sharing your experience. We're sorry for the frustration this caused and understand why these questions are important when considering an outdoor greenhouse.
Temperature tolerance and snow load capacity are valid concerns. In this case, there was a breakdown in how the information was communicated, and we regret that we were unable to provide you with a timely and clear answer. Now the product details page already contains all this information.
We appreciate you taking the time to point this out, and we're sorry this interaction didn't reflect the level of service we aim to provide.

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