Olivia was wonderful to work with for our excursion. We had a large group and she was able to coordinate 2 boats for the day to cruise along the Amalfi Coast. Communication was excellent and everythin... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Captain Jack and Mason were amazing. They handled our crazy crew of 19 with such professionalism. Their knowledge of whales and where the whales were was incredible. We saw so many amazing sites.... Toon meer
We booked 3 tours to coincide with stops on our cruise with NCL. The meeting arrangements were straightforward and the guides on time. Each of our guides - Nicole, Tansu and Iryna were knowledgeable,... Toon meer
Bedrijf heeft geantwoord
If you make human mistakes, this might not be the company to use. Between my travel agent and myself, we double booked an excursion and didn’t catch the mistake until they picked us up for the excurs... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Venture Ashore is the leading provider of independent shore excursions and experiences worldwide. Our highly knowledgeable team are experts in developing amazing experiences at affordable prices, securing the best guides and tour amenities and offering outstanding customer service from beginning to end. Offering a wide range of private and shared shore excursions and an array of experiences to suit all ages, interests, and abilities that fit the logistics across all cruise lines. We always guarantee to get you back to your cruise ship in plenty of time for your cruise ship’s departure and if your cruise ship does not port…you do not pay!
Contactgegevens
2810 N Church Street, 19802, Wilmington, Verenigde Staten
- 1-888-927-3620
- support@ventureashore.com
- www.ventureashore.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great tour of Berlin
Great experience with Venture Ashore. Cruise boat docked at Warnemunde. Coach was there & waiting. Coach was comfortable & driven well. Picked up our tour guide, Jonathan, in Berlin. We did the tour of Berlin stopping off at various points of interest. Jonathan was an absolute gem in explaining the history of Germany & Berlin, obviously. He condensed the information well without managing to miss out important details. He made the tour very interesting

Antwoord van Venture Ashore
5 stars for Venture Ashore
I am a travel advisor and I recently helped a group 36 people on their Alaska cruise. I would like to express my sincere gratitude and appreciation for Corey's amazing customer service and the tour companies’ reliability and fantastic client care. My clients were impressed and satisfied with their Juneau and Skagway tours. Thank you, Corey and to the entire Venture Ashore team!

Antwoord van Venture Ashore
First thing working with coury made it…
First thing working with coury made it easy to book my tour in every cities. She made it easy. I love working with her. Thank you so much for your help.

Antwoord van Venture Ashore
No notice of time change
You did not pass on the change in time the tour company sent. We were the only 3rd party participants not notified.

Antwoord van Venture Ashore
This tour exceeded all expectations
This tour exceeded all expectations. The level of expertise and information provided was outstanding. It was an easy, engaging tour with a very capable guide. Highly recommend.

Antwoord van Venture Ashore
Venture Ashore Iceland for the Kirbys
Venture Ashore worked well for us again. Price was sufficiently less than ship's and tours were all good.

Antwoord van Venture Ashore
This was an exhausting tour
This was an exhausting tour - primarily as we went to Sorrento first and then to Pompeii arriving at 12.30 - not the time to be wandering around in the heat. The main tour guide was really good but unfortunately the Pompeii guide had a strong accent and was diffficult to understand. The site is so large, we coud only cover a small part in two hours. Try a shorter trip in the morning or later afternoon would be my recommendation.

Antwoord van Venture Ashore
We booked the golden circle tour in…
We booked the golden circle tour in Iceland through venture ashore a great excursion and alternative to cruise ship tours at a realistic price.

Antwoord van Venture Ashore
Icelandic Tours
On our Golden Circle tour from Reykjavík, our guide Matt was excellent - he was enthusiastic and informative throughout the tour and made for a most enjoyable and memorable day seeing the highlights of Iceland. Our driver on that tour was also very good.
Our tour from Akureryi was also enjoyable - guide and driver were very good - but we were disappointed not to have had more time to enjoy the thermal pools in Lake Mývatn - especially after paying a high entry price to the pools.
2 trips in iceland
2 trips in iceland. trip 1 included geysirs and swim at lake myvatn. only 10 minutes allowed at geysirs. really disappointed as was a big reason for going on this trip. swim was horrendously expensive for only 40 minutes in the water. were rushed back to the ship well within the allotted time of the trip. very rushed for little reason. trip 2 in orkney. no paddle to locate guide. i asked someone and they directed me towards one end of the pier where other private trips were locating. walked back to gangway and was advised to try other end of the pier. all very busy with people at the gangway. barriers were preventing access and finally someone removed them and lo and behold, the guide was found at this end of the pier without a paddle or sign. the trip was fine thereafter but disappointed at the initial organisation.
First class in Istanbul
First class in every respect. Great communications, lots of interesting information.

Antwoord van Venture Ashore
Golden Circle Tour booked with ease
Great service. I had to cancel one excursion and book another and got my refund straight away with no problems. Booked another one and could not have hoped for better. Our guide and tour was fantastic. Good instructions given and had a fund day in Iceland.

Antwoord van Venture Ashore
Glad I found Venture Ashore
Using Venture Ashore worked out great for us. They really do work with the itineraries of the cruise ship and got us back to port in plenty of time to shop and walk around town before we had to board. The tour guides were all great! I would suggest that the excursions that are several hours long, that at least a snack and bottled water be provided.

Antwoord van Venture Ashore
Very well organised and friendly
Very well organised. Taxi was waiting for us at the requested time and the pick up back to the ship was very punctual too. Very friendly driver with an amazing sense of humour. Would definately recommend.
Everything worked and on time.
Easy to use website and easy to book
Easy to use website and easy to book. Confirmation received with full and easy directions to the meeting point. Met the rep at designated spot, she spoke very good English, confirmed our booking and directed us to the coach. Excellent tour with lots of information form our fluent guide.
A group of us (12 people) used VA for tours
A group of us (12 people) took a variety of excursions with Venture Ashore while cruising the British Isles. Every tour, whether it was two people from our group or all 12 of us, was exceptional. We will use VA again and recommend them to anyone we know traveling abroad.
Everything we needed
msc cruise to denmark ,norway and bruges msc /venture excursions.Just been on a msc cruise for a week to…
Just been on a msc cruise for a week to skagen ,oslo, copenhagen and bruges.
booked hop on hop off buses for oslo and copenhagen and a shuttle bus to get from zebrugge to bruges all returns.
ship docks at skegan you can walk - at oslo the buses were easy to find bascially 100yard walk to buses we had city sightseeing buses which were easy to find and msc staff and other buses staff helpfull, hard to get on the top of the buses as we had alot of chinese holiday people on our cruise who just push into queues in numbers but it was not worth an argument being on holiday this happened alot ?I Guess they are used to being like this.
hop on hop off buses great but you have to pick say 2-3 stops as you cannot get round everything in oslo or copenhagen ,cities are massive and seem larger then London.
we had no complaints until we got to zeebrugge our voucher stated there would be a venture rep who would show you where to catch your coach shuttle.? There was nobody and as others had booker excusions with msc when there are thousand of people at a port we kept asking port officials re venture bus and nobody seemed to know.and when your voucher states 10am or you might miss the bus if late having no rep was not helpful eventaully everybody who had booked this shuttle seemed to be standing outside about 37 people on out excursion wondering what to do, i think a couple even went back to the ship being fed up with waiting, after a couple of us walking to other buses asking if they knew where a venture bus wouls be we eventaully found a white coach which did have a venture sign approx 18 inches x 12 inchs the driver was sitting in his seat we asked him and he said yes this is your bus so went back to every body and eventaully got on, the bus had turned up dead on 10am. Not blameing the driver and we allthought the excursion had not been sorted out that well ,ie no rep ,panick to be there 15-30 min's before etc and then find nobody! suggest venture put a bit more into this shuttle and not save on wages having not rep ,it left everybody on the shuttle a little stressed having to sort out themselves having already paid. the driver was great and joval and a nice man giving plenty of insight into bruges, but would have exspected a venture rep to be there so suggest this is sorted /taken into consideration.
one other small thing when you get your vouchers if you take a paper copy like us and do not us phones etc make sure the voucher has a qr code ans we did not have one on one of our vouchers to show and had to wait to get on one of the hop on buses last as we could not show it - it does not state this is needed in the venture info -ie states only take or show your excusion vouchers.
on our wholes exsperiece cruise and excursion the brugges shuttle was our only let down and being on holiday at 64 could do without the hassle and stress.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.