Vets Now - Telford Reviews 75

Excellent service. Fast, professional and reassuring.

Staff we very kind and understanding and everything they were doing to save our little dog was explained. Thankfully he managed to recover with the staffs care and quick treatment.

£300 just to step through the door is outrageous. You are just preying on people who have no other options

We were made welcome and the vet looked after my dog and was kind

Daylight robbery. £300 plus just to see your pet then charge £35 admin charge for any insurance claim. The staff were nice and professional. Been advised by others about using Animal Trust for emergency vet in future, its a shame our local vet, who is brilliant, is linked to this service for its out of hours provision.

Had to take my cat in to be seen as she was bleeding , and possibly misscarrying as she had passed the placenta. Was in there for no more than 10-15 mins.£302 later , was told shes fine no concerns ( which is great). Was told she would absorb the kitten, now it they had listened to me on how far along she was, after me telling them about 4 times, they would know that doesn't happen , it only happens very early in pregnancy. That night she passed the kitten . £300 is alot just for a check over no other interventions . Just like she should of had a scan to check the remaing kittens. Which she didn't have ,was told just to take her home. I don't want to hear or have a comment back about how expensive it is to run an out of hours vets, your policy etc as I've seen that in to many replies back to people on here. It's pure greed , on potentially sick animals and owners that are worried sick. Money making at it's best. I still don't know how the other kittens are ,as that was down to the vets to check and didn't incase there maybe any more deceased ones.

We had a really good experience when taking our dog Bayley to the vets on Sunday 17/02/2026. Both the vet and her assistant were compassionate and efficient whilst they gave there advice after examining our dog.

Very friendly and knowledgeable. I felt we were in safe hands.

We took our elderly dog for an out of hours emergency appointment following a suspected stroke. The reception staff and the vet we saw were compassionate and the treatment and advice given was prompt and efficient. Sadly, we had to take our old lad to be put up sleep at our own vets the following day but, thanks to Vets Now, he had a comfortable night.

From initial phone call, to leaving the surgery, mine and my dogs treatment was spot on. My dog had been attacked by another dog, and I was quite out of my mind. I've never used an "out of hours" service before and was guided through the process clearly. I was sent directions of where I needed to go, and seen very promptly. Well done Vets Now - Telford.

Very easy to arrange consultation and we were dealt with very efficiently by vet and administrator. Premises were excellent.

Very caring team and got the problem sorted very quickly. They were ready and waiting for us and explained the treatment process thoroughly. My only negative comment would be that it is very expensive and what would happen if someone couldn't pay the fee?

Great service and understanding staff

Amazing service and staff. Very helpful

Very reassuring visit conducted by a very knowledgeable vet. It put our mind at rest to know we had done the best thing for our cat.

Very friendly staff, knowledgeable and empathetic to our case with 2 dogs that had eaten 400g of grapes
The staff kept us informed at all stages and cannot be faulted
However the £820 fee to make 2 dogs sick is extortionate hence 3 stars
This does not reflect on the staff, but the business model itself

Out of hours consultation you wanted £302.00 tonight discusting service making money out of sick animals! Safe to say we did NOT use your discusting service! tonight!😡😡😡😡😡😡 You have deleted my comment on Facebook twice! I would give 0 starts if I could!!
The woman when I called didn't listen kept saying bring your dog in when it was a cat! Making money from sick animals they say it's more expensive running a veterinary clinic at night and weekends than the day! No it's just pure greed!.No care or compassion there should be laws to stop vets like these ripping people off
❣️If you are from Telford go to Animal trust Shrewsbury out of hours is sensible price of £79. We went there 1.6.25❣️

They responded quickly to our call, were able to see our dog immediately and worked quickly to resolve his issue. Clear communication around costs as well.
Excellent support.

Fantastic vets especially in an emergency.They were so professional and kind to laddie my rough collie I was so worried but they friendly and were so helpful and kind to laddie amazing vets.

Excellent emergency vets service, only took two hours from spotting the problem to getting back home with some medicine. Very nice vets, easy to find and park right outside the door.