Virginia Hayward Reviews 

6.657
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have had several hampers recently for different members of my family including my sister for Christmas,my Dad for Father’s Day and my wife on her birthday. All were very happy with the delivery and... Toon meer

Beoordeeld met 5 van de 5 sterren

It is reassuring to know that any hamper bought from Virginia Haywood will arrive safely to our family or friends. The hamper we chose will have been packed with care and will deliver our love, appre... Toon meer

Beoordeeld met 5 van de 5 sterren

I’m not very good at doing things online and so I looked for a phone number so that I could speak to a person about what I wanted to do. I spoke to Gemma, who was very kind and extremely helpful and b... Toon meer

Beoordeeld met 3 van de 5 sterren

Ordering all good. Unfortunately the card which we filled in online was not put in the hamper so recipients did not know who it was from. So had to call them after 2 days of not hearing from them, as... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cadeaumandenwinkel
  2. Bedrijfscadeau leverancier
  3. Cadeauwinkel

Over Virginia Hayward

Geschreven door het bedrijf

Virginia Hayward luxury food hampers are available to buy online at Christmas and all year round. Hand-packed by our team of hamper specialists, beautifully presented for the maximum 'WOW' impact.

A Virginia Hayward hamper makes the perfect gift for family and friends whatever the occasion. Our hampers are also sent by thousands of businesses every year as a well appreciated corporate gift to staff, clients and business partners.

Established in 1984 by Virginia and Geoff Hayward in Dorset, England. Virginia Hayward started as a small cottage enterprise and has since grown to be a leader in the luxury wine and food hamper industry. The business remains wholly family-owned and managed and employs over 115 full-time staff, with that figure tripling in the weeks before Christmas.

Over 40 years of supplying and building hampers for some of the most prestigious companies in the UK has given us immeasurable experience in the field. Throughout our significant growth our company ethos has remained the same and is deep-rooted in all that we do:

“To source and supply high quality, beautifully presented luxury food and wine hampers that are reliably delivered and delightfully received in a timely manner and are supported by impeccable levels of customer service.”

Whether your after a Christmas hamper, a birthday present, thank you gift, celebration or other special event gifts, you'll find the perfect hamper to suit your needs and match your budget at Virginia Hayward.

Shop now at Virginia Hayward today and find the perfect gift hamper with fast UK delivery to loved ones, friends and business associates.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 82% van zijn negatieve reviews beantwoord

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4,6

Alle reviews

(6.657)

451 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Hamper never received

I ordered a port and wine hamper, they sent out just a cheese hamper. I ordered it just prior to Christmas to ensure my elderly dad received it in time. I emailed to explain, had to send photos etc which was a pain as had to go over to do this as he can't do it himself, then they got back in touch after Christmas admitting the error and promising the correct one would be sent out by New Year's Eve. On New Year's Eve I receive an email to say it won't be sent out as there has been another error and offering a refund, so my dad never got his Christmas gift. Really shoddy customer service, won't be using this company again.

23 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent hamper with high-quality…

Excellent hamper with high-quality products and nicely gift-packed to impress. My recipient enjoyed both receiving it and tasting all included in the hamper. Delivered on time too as agreed which is important around Christmas period.

23 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brought a Christmas hamper

Brought a Christmas hamper - great value for money, well packaged in a lovely gift box. I keep returning year after year to purchase hampers at Christmas because they are great.

2 december 2025
Beoordeeld met 1 van de 5 sterren

Not delivered on date asked for

Ordered my daughter a hamper as we would not be seeing her at Christmas. Set delivery for Christmas eve. Daughter waited in all day and we thought great she is getting a nice treat. FedEx site was showing as in depot. Fantastic we thought. Got a little concerned around 2pm when FedEx site was saying still not out for delivery. Did the chat it. It said it would be delivered by 6,pm. 6pm came and went then got a message from FedEx saying it would not be delivered until 39/12/3025. No one in at hamper company FedEx closed for Christmas. Daughters surprise ruined

24 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

In my opinion very poor

In my opinion
Value for money - poor
External "decorative packaging" - poor
Content quality - reasonable
Delivery - extreemly poor. Some items failed to arrive
Customer service - Extreemly poor
Overall company performance - poor
Would not use this company again.
Have given order number to customer service already and received poor response so no point in leaving the details again with this review.

23 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Stress free, efficient gifting.

The order was a gift and was sent directly to person receiving the gift, She told me she was delighted with it. She had also tried an item from the hamper and said it was delicious.
From my point of view the ordering process was not complicated and with free delivery was also cost effective.

12 december 2025
Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order. Variety of choices to suit taste and pocket. Delivered on time
Very helpful when there was a problem with the courier

10 december 2025
Beoordeeld met 5 van de 5 sterren

Ordered two separate gifts.

Ordered two separate gifts.. Both were delivered promptly and very much appreciated. One was a hamper and one a chocolate selection. Second year I have purchased from here at Christmas. Very satisfied. It seems a very professional, well run company.

5 december 2025
Beoordeeld met 5 van de 5 sterren

Quality over Quantity!

I ordered five hampers from Virginia Hampers as Christmas presents – three Mistletoe Gift Baskets and two The Big Cheese Christmas Hampers – and I couldn’t have been more impressed. The quality of the hampers was outstanding. The wicker baskets for the Mistletoe Gift Baskets were absolutely beautiful and felt truly special. If you value quality over quantity, these are definitely the ones to choose. I have to admit, I wouldn’t have minded keeping one of the Cheese Hampers for myself! Delivery was prompt and exactly as promised. A big thank you to the team for making this such a lovely experience.

19 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Package sent to wrong address I.e

Package sent to wrong address I.e. me , the purchaser . Delivery company left it by our dustbins in the rain with no notification it was there .

12 december 2025
Logo Virginia Hayward

Antwoord van Virginia Hayward

Dear customer,

I can see you processed your order via our website, and we despatched the item to the address were were provided with.

I am truly sorry to hear that the carrier left the items by your dustbins, our carriers are allowed to leave the items safe, but only when it's appropriate to do so. If your hamper is damaged in any way, please get in touch by contacting customer.service@virginiahayward.com, and one of our team can help you.

Kind regards
Constance

Beoordeeld met 1 van de 5 sterren

Extremely disappointed with the hamper…

Extremely disappointed with the hamper I ordered. I would have Ben better making one myself . I’ve received and sent many hampers that were nice but not this . Nothing says Christmas like a big Evri label on the box. The greeting is on a peel back sticker I’m embarrassed to give this as a gift

18 december 2025
Review zonder uitnodiging
Logo Virginia Hayward

Antwoord van Virginia Hayward

Dear customer,

I am very sorry to hear that you are un-happy with the presentation of the gift.

We do advise on our website that our carton gifts are shipped in its festive postal carton without any further exterior packaging, so shipping labels will be affixed to the carton itself. You can find this information on the product page of the gift.

On our presentation and packaging tab on our website we do show all the information on where our gift messages are located and what they look like so customers can be fully informed prior to purchasing.

Kind regards
Constance

Beoordeeld met 5 van de 5 sterren

I Ordered 50 several different ones…

I Ordered 50 several different ones for staff hampers.
We have ordered from several hamper company's in the past and this was the first time from VH.
ordering was easy, i called to check when delivery was and was emailed a date back within 2hours.
the staff are very happy and pleased with their hampers and several have quoted that this is the first time everything in the hamper is edible and not some bizarre things will definitely order again

8 december 2025
Review zonder uitnodiging

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