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Beoordeeld met 5 van de 5 sterren

Returned recently from Silk Road to Samarkand. Fantastic group of fellow travellers. Maftouna our guide was exceptional. Nothing was too much trouble. Coach travel was of high standard. Hotels were a... Toon meer

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Beoordeeld met 4 van de 5 sterren

A fascinating and very enjoyable trip from Aswan to Cairo, though rather overpriced given costs in Egypt. It's impossible to include everything but we felt that Queen Hatshepsut's temple should have... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

This is a disgraceful tour company. E-tickets wrong, resent wrong. We are tying to book in 2nd passenger online and they do not recognise details they have made a massive error somewhere ad no-one at... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great riverboat holiday with exceptional food, staff and service on board. Well organised excursions with very knowledgeable guides. Be prepared for chilly mornings and hot afternoons. Overall good... Toon meer

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Bedrijfsgegevens

  1. Touroperator

Geschreven door het bedrijf

Jules Verne offers expertly curated small-group tours and independent journeys to some of the world's most captivating destinations. With over 45 years of experience, we create immersive travel experiences that blend discovery, comfort, and convenience. Each itinerary is carefully curated, providing unique insights and unforgettable adventures, guided by experts who will enrich your journey every step of the way.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

74 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 5 van de 5 sterren

Perfectly paced despite being a short trip

The week long trip to Uzbekistan crammed so much in during a short time yet it never felt rushed or hectic. Hotels were great and travel arrangements were seamless. Our guide, Kamilla, was superb.

10 april 2026
Review zonder uitnodiging
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Antwoord van Jules Verne

Thank you for taking the time to share your experience. We’re pleased to hear that the trip felt perfectly paced and that you were able to take in so much of Uzbekistan without it feeling rushed. It’s wonderful to know you enjoyed the hotels and found the travel arrangements seamless. We’ll be delighted to pass on your kind words to Kamilla. We hope to see you on tour again soon!

Beoordeeld met 5 van de 5 sterren

Great riverboat holiday with…

Great riverboat holiday with exceptional food, staff and service on board. Well organised excursions with very knowledgeable guides. Be prepared for chilly mornings and hot afternoons.
Overall good value. We would not hesitate to use Jules Verne again.

9 april 2026
Review zonder uitnodiging
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Antwoord van Jules Verne

Many thanks for your 5-star review. We’re delighted to hear that you enjoyed your riverboat holiday and that the food, onboard service, and staff made such a positive impression. It’s also wonderful to know that you found the excursions well organised and the guides knowledgeable. We’re pleased you felt the trip offered good value and hope you’ve returned home with many fond memories.

Beoordeeld met 5 van de 5 sterren

Himalayan India Grand Tour

This was a really fascinating tour of parts of India away from the main tourist spots - we saw virtually no other westerners during our three weeks, and felt we had got under the skin of this wonderful part of the country. This is a "busy" holiday, with some long driving days on poor roads, but well worth it. Our accomodation was excellent, with a nice range of heritage hotels, and the holiday was made by having such an incredibly good guide in Sukrit - one of the best group guides I've ever experienced.

4 april 2026
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Antwoord van Jules Verne

We really appreciate your 5‑star review following your recent tour to India. We’re pleased to hear you had such a fascinating experience discovering less‑visited areas. It’s wonderful to know you enjoyed the accommodation and were accompanied by one of the best group guides you’ve ever experienced. Sukrit was delighted to receive your kind words. We hope to welcome you on another journey in the future.

Beoordeeld met 5 van de 5 sterren

Returned recently from Silk Road to…

Returned recently from Silk Road to Samarkand. Fantastic group of fellow travellers. Maftouna our guide was exceptional. Nothing was too much trouble. Coach travel was of high standard. Hotels were all of a good quality.
One of our best trips with Jules Verne.

27 maart 2026
Review zonder uitnodiging
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Antwoord van Jules Verne

Thank you for taking the time to share your review. We’re delighted to hear that you enjoyed the company of your fellow travellers and that your guide was exceptional. It’s great to know this was one of your best trips with us, and we hope you have many happy memories of your time in Uzbekistan.

Beoordeeld met 5 van de 5 sterren

Excellent but for three problems

Everything was excellent except three issues:

1 On arrival we were taken to our hotel, which did not have rooms available for us. Not surprising and that is not the issue. The problem was no alternative but to use the in house restaurant, which had drink and food at almost London top end hotel prices. Ridiculous compared to the prices we paid everywhere else in India. It is not that I cannot afford these prices, but I object to feathering the nest of already rich hotel owners rather than the struggling establishments of the type we used elsewhere.

2. Your pre tour advice on tipping was ridiculously high when compared with internet advice. There are two problems here: a) we wanted to give our driver and tour guide generous tips, because they were excellent, which we did, but if they were expecting tips of the magnitude in VJV advice they may have been disappointed. I am not American, so I believe that normal service should be covered by salary and that a tip is cream on the top for better than expected service. b) the size of tip advised and even the size of tip provided greatly exceed the money I ever carry in cash and per person was more than twice the maximum that could be drawn at one time from an ATM. In the age of plastic money you need to radically rethink tipping expectations.

3. On behalf of one of the other couples on the tour I would like to pass adverse comment on adding one single to one couple in a car designed for three passengers, while the other four couples travel in private at the same price. Even if the couple and single are compatible, three weeks together can be a strain. I understand it also posed a problem with luggage such that they had to carry hand luggage round their feet

23 maart 2026
Review zonder uitnodiging
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Antwoord van Jules Verne

Thank you for taking the time to share such detailed feedback following your tour. We’re pleased to know that overall you found the experience excellent, but we’re very sorry for the issues you encountered and appreciate you bringing these to our attention.
Regarding your arrival at the hotel, we understand your concerns about the lack of alternative options while your rooms were being prepared and the cost of refreshments. We have shared your feedback with our local agent and the hotel management for review.
We also appreciate your comments about our tipping guidance. We are revisiting our pre‑tour advice to ensure it is clearer, more balanced, and better reflects current realities.
Finally, thank you for raising the issue of vehicle arrangements on behalf of your fellow travellers. The comfort of our travellers is a priority for us, and we will be addressing this with our local agents and reviewing arrangements carefully to ensure fairness and comfort for all guests.
We’re grateful for your valuable feedback, which will help us improve our tours going forward, and we hope the positive aspects of your tour remain fond memories.

Beoordeeld met 5 van de 5 sterren

Fabulous trip

Fabulous trip, all an amazing experience. A few negative points, firstly the check in on arrival in Kolkata - 2+ hour wait for rooms! An early check in or an extra night booked to avoid this would be better planning. The extension to Darjeeling would be better the night before in order to actually get 2 days at Darjeeling. But this does not change the fabulous time we had, the guides were excellent, the boat crew exceptional service and food. The itinerary was well planned and interesting throughout.

24 maart 2026
Review zonder uitnodiging
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Antwoord van Jules Verne

Thank you for your feedback following your recent trip. We’re delighted you had such a fabulous experience overall. Your comments regarding the check‑in wait in Kolkata and the timing of the Darjeeling extension are noted and appreciated. Whilst we do request an early check‑in, this is always subject to availability. We’re very pleased to hear that the guides, onboard service, and itinerary made the experience so memorable. We hope to see you on tour again soon!

Beoordeeld met 1 van de 5 sterren

Disappointed, not value for money

I've just returned from a Jules Verne 'Turkish Delights' 4-day break and it was horrendous. The hotel was not 4* standard, more like a hostel. The company are hard to get a hold of & not at all helpful when you eventually manage to speak with an operator. The breakfast buffet is a disgrace and the 'double' room is nothing more than a double bed save for 2 tiny side stools. It's not worth the money, I paid almost £1,700 for 3 day tour inc flight & hotel. On checking prices for 4 nights for the hotel & return flights from UK it came in at circa £900 without travel company discount. It is not worth it, in my opinion, I do not recommend this company, below expectations, not up to standard for what they charge.

30 maart 2026
Review zonder uitnodiging
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Antwoord van Jules Verne

Thank you for taking the time to share your feedback, we’re sorry to hear that your recent Turkish Delights tour did not meet expectations.
We are disappointed to learn that you were unhappy with the standard of the hotel, the breakfast offering, and the service you received from us. We understand how frustrating this must have been, especially when expecting a smooth and enjoyable short break. We are aware of your issues pre-departure which we attended to promptly and were resolved before travel.
We take all customer concerns seriously, we were not made aware of any issues during your time on tour, as we would have welcomed the opportunity to address them for you.
The Lamartine Hotel is typically well reviewed by our travellers and is selected for its central location and positive guest feedback. However, we fully appreciate that this was not reflective of your experience, and we regret that it fell short of what you anticipated from a 4 star property.
Regarding the cost of the holiday, the price quoted at the time of booking included your flights, accommodation, guided touring, and support throughout your stay, all of which were agreed upon and outlined in your pre departure documents. We are sorry to hear that you feel the overall value did not align with your expectations.

Whilst we are proud to be recognised for our service by independent travel bodies, we apologise you feel we did not deliver the standard expected on this occasion.

Beoordeeld met 1 van de 5 sterren

First and last trip with Jules Verne

This is the first time I have done a tour with Jules Verne and it will be the last. The trip was expensive so I expected a very good hotel but that was not the case - my room reminded me of a cell with a dreadful view out of the window and the breakfast was inedible - greasy sausages, hard boiled eggs - no muesli, porridge or nice fresh fruit. The information provided for the flight was inadequate and made it impossible to obtain boarding papers the day before flying back. The tour guide and the staff were very nice but I wish we had just booked our own flights, hotels and bought a 3 day ticket to see the sights when we got there - that would have been about half the price and a better hotel. I have done tours of Jordan, Iceland and Albania recently - all excellent but not Jules Verne.

30 maart 2026
Review zonder uitnodiging
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Antwoord van Jules Verne

We are sorry to read your first tour with Jules Verne did not meet your expectations and to read that the hotel breakfast did not meet your needs. We received no reports of any issues while you were on tour, to allow us opportunity to rectify.
The Lamartine hotel is usually a popular choice with our travellers with a good location in Istanbul and regularly scores highly with guests.
The pricing of the holiday was discussed with you and agreed at the time of booking and through our pre-departure documents.
We are a Which? recommended provider and Conde Nast readers choice award winner, though we apologise that on this occasion our tour and service did not meet your expectations.

Beoordeeld met 5 van de 5 sterren

Brilliant guide Adriana led us on a Magical Tour of Colombia.

In 2 weeks Brilliant guide Adriana led us through past, present and future Colombia. Varied, interesting and well planned. Excellent value.

12 maart 2026
Review zonder uitnodiging
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Antwoord van Jules Verne

Thank you for your wonderful review.

We're delighted to hear that Adriana made your tour of Columbia so special and we'll be sure to pass on your kind words.

Its great to know you enjoyed the variety into Colombia's past, present and future and we hope you returned home with fantastic memories.

Beoordeeld met 5 van de 5 sterren

Our tour guide and coach driver were…Abdullah and Hattem

Our tour guide and coach driver were brilliant, the itinerary was perfect and the hotels very good. Tunisia has a fascinating history and this was conveyed expertly by our tour guide whilst we travelled in comfort. Highlights for us were the Roman city of Dougga, the Roman amphitheatre at El Jem, the stunning mosaics at the Bardo Museum and El Jem, and the weird and wonderful Star Wars relics in the desert and at the troglodyte dwellings at Matmata. The various medinas were interesting and the people always friendly. Totally recommended!

13 maart 2026
Review zonder uitnodiging
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Antwoord van Jules Verne

We're delighted you'd recommend this Tunisian Discovery tour that had many varied and interesting highlights. Thank you for your kind comments about our driver and guide which we'll be sure to pass on to our local partners. It's great to hear you enjoyed the good hotels and found the itinerary perfect. Thank you for your 5* review, we do hope to welcome you back to Jules Verne soon!

Beoordeeld met 5 van de 5 sterren

Costa Rica Wildlife & Rainforest Experience

I had been wanting to travel to Costa Rica for a long time and this trip lived up to and even exceeded my expectations. The country boasts a diverse geography and the tour showcased this very well in a relatively short time, while nevertheless enabling us to have opportunities to relax away from the group.
The tour guide was cheerful and competent and provided useful background information as well as ensuring that arrangements went smoothly.
The first couple of days in San Jose were quite packed but interesting and provided a chance to start to get to know the rest of the group and to acclimatise.
The next 8 days of travelling from the Caribbean to the Pacific coast produced a series of really memorable experiences. Personal highlights included the hour and a half boat journey along the river and canal to Evergreen Lodge near Tortuguero with the boat pilot slowing down to show us countless birds and animals before arriving at our hotel in the forest, with the capuchin monkeys darting about! The various naturalist-led guided walks that we went on, first, at La Selva Biological Station Reserve near Sarapiqui and, later, in the Monteverde Cloud Forest Reserve and the Bosque Eterno de los Ninos were all memorable. I won't forget seeing a resplendent quetzal in the wild or hearing the howler monkeys, not to mention all the hummingbirds, macaws and toucans and the tiny poison dart frog! Walking along the bridges and walkways in the tree canopy was great.
The afternoon at the Ecotermales hot springs near the Arenal volcano was wonderful, too. Even there you were surrounded by trees and plants and birdsong.
Each hotel was different and in keeping with its location but my favourites were La Quinta de Sarapiqui, for its quirky charm and beautiful natural grounds teeming with birds and animals (sloths/howler monkeys) and its two lovely swimming pools, and Macaw Lodge which, despite not having a pool, was very special due to its isolation and its beautiful unique building of native woods and stone, and the stunning view across the ponds from the dining area. I'll not forget sipping a cocktail as we watched the water birds and the bats in the setting sun and hearing the crescendo of the bullfrogs and cane toads. The next morning, we walked on the wonderful trail within the property and spotted a blue morphus butterfly by the waterfall. A second night at this hotel would have been welcome!
The tour ended there - half of the group returned to San Jose and the airport while the rest of us journeyed to Quepos on the Pacific coast and the Hotel Parador Manuel Antonio. This hotel was in another league and the location was incredible and it was a fabulous way to end the holiday - but even here, wildlife surrounded you. We saw a mother sloth and her baby, up very close, and beautiful unreal-looking scarlet macaws in the area of the hotel, while on the beach there were capuchin monkeys and iguanas and in the distance howler monkeys.
All in all, a great holiday that I would recommend.

14 februari 2026
Review zonder uitnodiging
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Antwoord van Jules Verne

Many thanks for sharing your experience of our Costa Rica Wildlife & Rainforest Tour, we are thrilled this exceeded your expectations and gave a balanced itinerary with many highlights along with time to relax. We're pleased you enjoyed the selected hotels and found the guide competent knowledgeable and cheerful. It's lovely of you to share your memorable experiences and feedback with us, we do hope to welcome you on tour again soon!

Beoordeeld met 5 van de 5 sterren

Everything was excellent

The arrangements, the accommodation , food and service were all excellent. Despite a hiccup at the beginning due to flight delay because of fog at Heathrow, everything went smoothly. A most enjoyable way to see Venice and its lagoon. As always a very reliable company to deal with.

22 maart 2026
Review zonder uitnodiging
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Antwoord van Jules Verne

Thank you for sharing your lovely feedback. We are delighted that you had such a wonderful time on our Venice cruise, and we hope you returned home with many special memories.

Beoordeeld met 5 van de 5 sterren

Great variety of experiences

The Indochina Explorer tour offered a great variety of experiences and we learned a lot about each country. The hotels were all excellent, and three of the four guides were superb. The Halong Bay cruise was outstandingly well organised.
Be aware that the VJV guides will not be able to enter the arrivals halls at the airports, and will meet you just outside, where it can be very busy. Once out, you will not be able to re-enter. The opportunities for eating are limited on the transition days, and we would have welcomed more information about this, and about transfer durations on arrival in each country. The sightseeing involves a lot of steps, and a lot of stepping on and off boats, but we didn't find this problematic, and there is always help available.
Overall, this was a wonderful tour which we would highly recommend.

7 maart 2026
Review zonder uitnodiging
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Antwoord van Jules Verne

Thank you for taking the time to leave us a 5* review of our Indochina Explorer tour! We are delighted to hear it offered varied experiences, the hotels were excellent and the guides on the whole superb. We appreciate your point about limited meal opportunities and transfer times and will look to improve this for future tours.
We are thrilled it was wonderful overall and you'd highly recommend the tour.
We hope to welcome you back to Jules Verne soon!

Beoordeeld met 4 van de 5 sterren

A fascinating and very enjoyable trip…

A fascinating and very enjoyable trip from Aswan to Cairo, though rather overpriced given costs in Egypt. It's impossible to include everything but we felt that Queen Hatshepsut's temple should have figured. The boat was fine with excellent service but its decor is very dark and a bit gloomy. We were exceptionally lucky with our group of fellow travellers, whose company really made the trip.

11 maart 2026
Review zonder uitnodiging
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Antwoord van Jules Verne

Thank you for your 4* review, we're delighted you enjoyed the cruise and the excellent onboard service, though we're sorry you felt the temple of Queen Hatshepsut temple could have been included in the programme.
It's great you enjoyed the company of your fellow travellers, we love arranging small group travel for like minded travellers, and a chance to enjoy a shared experience.

Beoordeeld met 5 van de 5 sterren

A wonderful trip

A wonderful trip to a beautiful country. There was so much to see, our driver Genti got us everywhere safely and our guide, Aryan was very informed, with a wry sense of humour. Hotels were all good, the Mangalemi in Berat being my favourite. Good food, good wine and great company, what more could you ask for.

16 maart 2026
Review zonder uitnodiging
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Antwoord van Jules Verne

Thank you for your 5* review, we're delighted you enjoyed this tour to Albania and found it beautiful with good food and wine! It's great to hear you found the hotels of a good standard, and the guide was well informed. We hope to welcome you back soon!

Beoordeeld met 5 van de 5 sterren

A small country with a lot to offer.

Sri Lanka is a country which has had a lot of history and foreign intervention. The people have accepted this and are happy to welcome visitors to their lovely country. There is much to see and they are proud to share it. From the coastal areas, jungles, cities, tea plantations and mountains the people are kind, helpful and very welcoming.
Our tour guide was very informative and accommodating. Our group consisted of 3 couples who had never met before but we soon made friends and thoroughly enjoyed our joint experiences.

9 maart 2026
Review zonder uitnodiging
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Antwoord van Jules Verne

Thank you for sharing your experience on our Sri Lanka Splendours tour.

It's wonderful to hear how much Sri Lanka impressed you. The warmth and kindness of the people really do make the country special, and we're glad you felt so welcomed throughout the tour.

We're delighted that the tour guide looked after you so well, and it's lovely to hear that your small group quickly became friends and enjoyed the experience together making happy memories.

We hope you will join us on another Jules Verne tour soon!

Beoordeeld met 5 van de 5 sterren

We had a wonderful guide

We had a wonderful guide - Antoine. He was patient, humorous, and well-informed. He really made the trip for us.

12 maart 2026
Review zonder uitnodiging
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Antwoord van Jules Verne

Many thanks for your 5 * review and lovely comments about Antoine your wonderful guide. We hope you have many fond memories of your tour, and we look forward to welcoming you back soon.

Beoordeeld met 1 van de 5 sterren

This is a disgraceful tour company

This is a disgraceful tour company. E-tickets wrong, resent wrong. We are tying to book in 2nd passenger online and they do not recognise details they have made a massive error somewhere ad no-one at the end of a telephone to help us. We are still waiting for help and our flight is within hours away. DO NOT USE THIS COMPANY. Disgraceful service, way overpriced and should be reprimanded for advertising a service it cannot fulfill.

25 maart 2026
Review zonder uitnodiging
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Antwoord van Jules Verne

Further to our conversation prior to your departure, we confirmed the correct e‑ticket numbers and details required for your online check-in. We understand that both you and your travelling companion were able to successfully check in online the day before your flight. We apologised for the initial error, which was promptly corrected, and we are sorry for any inconvenience this may have caused before your trip.
We hope the remainder of your holiday went smoothly and that you enjoyed your tour.

Beoordeeld met 5 van de 5 sterren

Elephants and friends everywhere.....

The overwhelming number of animals we saw, making this the best safari trip I have ever been on.
Well organised, even though the itinerary was changed, I enjoyed the extra flight. Driver/guides were great, accommodation was very good in Amboseli and Elementaita and just good in Masai Mara (quirky), food good. Had a great time

10 maart 2026
Review zonder uitnodiging
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Antwoord van Jules Verne

We're delighted the Kenya Safari Highlights tour was the best safari trip you've ever been on, thank you for your 5* review.
It's great to hear you enjoyed so many animal sightings along with great guides, and accommodation, on this well organised itinerary. We trust you've many fond memories and hope to welcome you back soon!

Beoordeeld met 4 van de 5 sterren

Costa Rica is a must to visit.

Costa Rica is close to paradise and is a must to visit. The organisation of the trip was good. The failure was your insufficient pre-flight information and the lack of communication on the local tour guide. The group was exceptional.

7 maart 2026
Review zonder uitnodiging
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Antwoord van Jules Verne

Thank you for your 4* review of our Costa Rica tour. We apologise you found the pre tour information insufficient and the guide lacked communication.
It's wonderful to hear you found Costa Rica a must visit paradise, and the tour was well organised with an exceptional group, we love to deliver shared travel experiences with like minded travellers.

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