Encountered Alex today Vidafine Aberdeen....He was absolutly excellent...sorted all my issues...explained clearly and helpfully!... an asset to your company ....refreshing to meet such a helpful young... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie2c Bon Accord Shopping Centre, AB25 1HZ Aberdeen, GB
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Lees wat reviewers zeggen
Steph gave me a great deal on a new phone, trade in bonus was fantastic. Wouldn't have known about it. Thanks Steph from your favourite customer.
Bedrijf heeft geantwoord
I’d like to give a huge thank you to Alex at the Vodafone shop in the Bon Accord Centre, who helped my wife today with what was a particularly stressful and complicated situation. Her phone and... Toon meer
Bedrijf heeft geantwoord
After a brief navigation through a tree of support choices, I was connected with an utterly lovely man who sorted all my problems very quickly and with great calm. The experience was very calming and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Aberdeen Bon Accord
Geschreven door het bedrijf
Contactgegevens
2c Bon Accord Shopping Centre, AB25 1HZ, Aberdeen, Verenigd Koninkrijk
4,6
Uitstekend
399 reviews
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Had some billing issues in my account…
Had some billing issues in my account and Derry and Paul helped me sort it out - thanks again, quick and helpful i will be back to upgrade on October ⭐️
13 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Aberdeen Bon Accord
Hey Carmen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ana was fantastic
Ana was fantastic, found me a new deal and device. Great service as usual.
9 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Aberdeen Bon Accord
Hey,
Thanks for the lovely review and fantastic support for Ana.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Ana
Ana was extremely helpful getting my dad setup and entertaining my kids so they didn't get bored.
Thank you Ana
5 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Aberdeen Bon Accord
Hi Darren,
We really appreciate your wonderful review and the amazing support for Ana.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Ana was absolutely amazing
Ana was absolutely amazing! Very efficient and very friendly. Would highly recommend her customer service 👌
5 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Aberdeen Bon Accord
Hi Angela,
We really appreciate your wonderful review and the amazing support for Ana.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Mel was friendly
Mel was friendly and patient while we decided which phone to buy.
31 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Aberdeen Bon Accord
Hey Nicola,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Customer skills was unbelievable out of…
Customer skills was unbelievable out of this world everything I needed was dealt with in such a great care, never had such a great experience.
26 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Aberdeen Bon Accord
Hi James,
This is such an amazing review for us. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Ana was super helpful and efficient.
Ana was super helpful and efficient.
19 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Aberdeen Bon Accord
Thanks for the great feedback Jennifer, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Absolutely useless
Absolutely useless. Ask every detail know to man when trying to get through security.
17 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Aberdeen Bon Accord
Hello,
We're sorry to hear that you had a negative experience, and we appreciate you taking the time to provide feedback.
With that being said, we will only ask what security is necessary to ensure that we're protecting our customer details.
Thanks,
Vodafone Social Media Team
Steph was great help and got me a good…
Steph was great help and got me a good deal
12 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Aberdeen Bon Accord
Hi Maksym,
Thank you for your review for Steph. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent
Chris was very professional and was very engaging with us the whole time. Chris kept a smiling and friendly face while attending to us.
8 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Aberdeen Bon Accord
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Vodafone Visit
Melissa was really helpful and friendly. The process was really easy and straightforward.
7 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Aberdeen Bon Accord
Hi Adam,
Thank you for your review for Melissa. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Steph was fantastic today
Steph was fantastic today, great girl and super friendly
5 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Aberdeen Bon Accord
Hi John,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
I'm very disappointed
I'm very disappointed
I pay for my roaming and when I land abroad I don't have service. It's happened 4 times this year, I try online to fix the issue😞 I tried on the store 😞 nothing happened.
I pay 75£ monthly and when I need my service ON , is not working.
Shame on you ↙️↙️
2 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Aberdeen Bon Accord
Hello Fabian,
We appreciate the importance of being connected, so it's disappointing to hear about the issues which you're having with your roaming. Are you making sure to restart your phone when you arrive at your destination? If you've had it on flight-mode and then arrive in a different location, sometimes it won't fully connect until you switch your phone off and on.
To discuss this in more detail, please reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
I've been a Vodafone customer for over…
I've been a Vodafone customer for over 30 years and the service is always excellent. Steven in the Aberdeen store is a credit to the company.
26 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Aberdeen Bon Accord
Hello, Brian,
It's great to hear about the positive experience which you've had with Steven. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Steph is a lovely member of staff
Steph is a lovely member of staff. Always go to see Steph. Great service with a laugh included.Always makes my day
24 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Aberdeen Bon Accord
Hi Alexander,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Steph was phenomenal
Steph was phenomenal, such a helpful member of staff. If I could score a 10 I would. Could not recommend Vodafone enough
24 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Aberdeen Bon Accord
Hi Susan.
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ana could not have been more helpful
Ana could not have been more helpful! Reduced my bills and offered advice.
Ask for Ana! She knows her stuff.
20 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Aberdeen Bon Accord
Hi Alex,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Antwoord van Vodafone UK - Aberdeen Bon Accord
Thanks for tyyour feedback for Steph. All the best, The Vodafone Social Media Team
Popped into Vodafone to see if I could…
Popped into Vodafone to see if I could get a better deal than O2. Derry was great and was able to switch me over to a Vodafone plan that saved me £20 a month and gave me unlimited data, calls and texts. All in all in took about 15 mins and was incredibly easy to do.
15 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Aberdeen Bon Accord
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Ana was very helpful and sorted my…
Ana was very helpful and sorted my problem.
11 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Aberdeen Bon Accord
Hi Sherri. Thank you for your review for Ana. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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