Vodafone UK - Aberystwyth Reviews 

176
•
TrustScore 5 uit 5

4,9

3 North Parade, SY23 2JH Aberystwyth, Dyfed, GB

•

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Beoordeeld met 5 van de 5 sterren

Richard was incredible helpful! Our son moved to Aberystwyth for uni from the US and required a UK eSim. Richard went above and beyond to sort us, clearly explaining every aspect, best approach, and c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I needed to upgrade my phone. So I went to the Vodafone shop in Aberystwyth. Abbi served me and was excellent. She was amazing and her patience was fantastic, I'm not very technical and her help and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had problems switching from Three to Vodafone. I did not receive my SIM card card and could not sort my issue through the chat or or the Vodafone website. I called in to my local Vodafone shop and e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went into store with my mil who, after a stroke, is struggling with her smart phone. Wanted something simple so she can make a phonecall and the odd text. Steven listened to her needs and then offered... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 3 North Parade, SY23 2JH, Aberystwyth, Dyfed, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

176 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(176)

39.942 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very committed staff members

Very committed staff members. Broad knowledge of all available options. It was slightly chilly. My pregnant wife did find it cool with the door open. Many thanks.

17 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Aberystwyth

Antwoord van Vodafone UK - Aberystwyth

Hi James,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Always found the staff here to be…

Always found the staff here to be really helpful and nice, never anything they can’t sort out

8 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Aberystwyth

Antwoord van Vodafone UK - Aberystwyth

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nicola at the store is a fantastic help…

Nicola at the store is a fantastic help as always, fantastic advisors, always on hand ready to help

13 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Aberystwyth

Antwoord van Vodafone UK - Aberystwyth

Hey Leslie,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The staff at Vodafone Aberystwyth

The staff at Vodafone Aberystwyth, Cj and Nicola are a fantastic help to all and us

13 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Aberystwyth

Antwoord van Vodafone UK - Aberystwyth

Hey David,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Well mannered staff

Well mannered staff, Callum especially was brilliant

12 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Aberystwyth

Antwoord van Vodafone UK - Aberystwyth

Hi Kieran,

Thanks for your review for Callum. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 1 van de 5 sterren

Worst service ever

Absolute rubbish for broadband. My contract ended I gave them the correct notice and they keep demanding money.
They claim in 1 email the contract is still running and increased the price to almost double. In another email they claim I have take out a new contract and want full payment to cancel (best part of £1000).I spent all morning trying to sort it out online and on the telephone. I got passed from 1 department to another, then they said its all sorted and put me through to refunds who just cut me off after over an hour. No one called me back. I have emailed them and asked them to contact me but they haven't.

1 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Aberystwyth

Antwoord van Vodafone UK - Aberystwyth

Hi Barry,

I do apologise for the issues you've faced when cancelling, we would like to take a look over your account to see how we can help. If you could please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK where we will be happy to assist.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Made a trip into Aberystwyth branch…

Made a trip into Aberystwyth branch today and was served by the most pleasant and helpful young lady. Sorted my contract out. Most definitely better than talking to stranger on phone. Need help definitely go there

3 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Aberystwyth

Antwoord van Vodafone UK - Aberystwyth

Hey Morgans,

Thank you for reviewing and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff were very helpful

20 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Aberystwyth

Antwoord van Vodafone UK - Aberystwyth

Hi there,

Thanks for reviewing and sharing your feedback!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nicola gave brilliant advice on my…

Nicola gave brilliant advice on my problems and made my experience in store fantastic and easy to understand, thank you very much

16 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Aberystwyth

Antwoord van Vodafone UK - Aberystwyth

Hi MrsDilysJones,

Thanks for your lovely review for our Nicola. Thanks for sharing. We appreciate your support.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Excellent service today from staff in…

Excellent service today from staff in store. Helpful and informative.

15 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Aberystwyth

Antwoord van Vodafone UK - Aberystwyth

Hi Karen. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, very friendly and efficient 👍

22 september 2023
Review zonder uitnodiging
Logo Vodafone UK - Aberystwyth

Antwoord van Vodafone UK - Aberystwyth

Hi Ali,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from CJ in the Aber…

Great service from CJ in the Aber store. Helpful as ever :)

8 september 2023
Review zonder uitnodiging
Logo Vodafone UK - Aberystwyth

Antwoord van Vodafone UK - Aberystwyth

Hey Menna,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The end to end sales experience from…

The end to end sales experience from Nicola and her attention to making sure the phone and contract met my needs was great

6 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - Aberystwyth

Antwoord van Vodafone UK - Aberystwyth

Hey Matthew,

Thanks for the lovely review and fantastic support for Nicola.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent experience

Was a very pleasant experience Michelle explained everything well.
Would thoroughly recommend.

2 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - Aberystwyth

Antwoord van Vodafone UK - Aberystwyth

Hey Jane,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ver very helpful in store

Ver very helpful in store. Matt

19 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Aberystwyth

Antwoord van Vodafone UK - Aberystwyth

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Aber Voda Shop - The best

The staff are so friendly and efficient, upgraded two mobiles today, with the plan we wanted.
Would highly recommend this shop for a fab professional service.

11 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Aberystwyth

Antwoord van Vodafone UK - Aberystwyth

Hi Julie. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent help ⭐️

I spoke with Matt in store today in Aberystwyth. He was very helpful and patient with me. Answered all my questions, and actually helped me with my phone contract even though I was with a different company. I will be switching to vodaphone now after being shown many different hidden fees I didn’t know about from my old phone company. Thank you Matt 👍🏻

11 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - Aberystwyth

Antwoord van Vodafone UK - Aberystwyth

Hi Hattie. Thank you for your glowing 5-star review for Matt in our Aberystwyth store. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Matt was great helped me with my query

Matt was great helped me with my query. Couldn't ask for better

25 juni 2023
Review zonder uitnodiging
Logo Vodafone UK - Aberystwyth

Antwoord van Vodafone UK - Aberystwyth

Hey Chris,

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went in to get prices if I switched…

Went in to get prices if I switched over when my contract ends. Not only was I given competitive prices, I was also told they could help me with my broadband too.

12 juni 2023
Review zonder uitnodiging
Logo Vodafone UK - Aberystwyth

Antwoord van Vodafone UK - Aberystwyth

Hey Linda,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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